jackador Posted June 5, 2015 Report Share Posted June 5, 2015 Hi there,So uTorrent repeatedly keeps crashing. Ill have it for a while but then it crashes I've uninstalled it and reinstalled it, downgraded it to no results. Also removed my AV which has done nothing.Seen a few posts about it, but no solution. Please help. Ive posted my crash log belowhttp://speedy.sh/2hedC/40298-utorrent.8e67.dmp http://speedy.sh/2hedC/40298-utorrent.8e67.dmp Thank you Link to comment Share on other sites More sharing options...
PiusX Posted June 5, 2015 Report Share Posted June 5, 2015 This would mean it's your O/S that is the problem not utorrent.... Link to comment Share on other sites More sharing options...
jackador Posted June 14, 2015 Author Report Share Posted June 14, 2015 Whats wrong with the O/S can I ask? Ive had no issues with it no my knowledge this all happened out of the blue Link to comment Share on other sites More sharing options...
PiusX Posted June 14, 2015 Report Share Posted June 14, 2015 Whats wrong with the O/S can I ask? Ive had no issues with it no my knowledge this all happened out of the blueThat's what people say until they confirm otherwise. Something in your O/S is set wrong or corrupted to cause the crash as both programs are most likely try to use the same file at the same time resulting in the crash. The reason being you removed installed older and new utorrent and same problem would point to your O/S as the cause. Link to comment Share on other sites More sharing options...
jackador Posted July 5, 2015 Author Report Share Posted July 5, 2015 Is there antthing I can do about this to find the source of the issue? Ive posted my HIjackThis log below if it helps. Logfile of Trend Micro HijackThis v2.0.5Scan saved at 00:33:07, on 06/07/2015Platform: Windows 7 SP1 (WinNT 6.00.3505)MSIE: Internet Explorer v11.0 (11.00.9600.17840)FIREFOX: 38.0.5 (x86 en-GB)Boot mode: NormalRunning processes:C:\Users\Jahedur\AppData\Local\Programs\Google\MusicManager\MusicManager.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\Jahedur\AppData\Roaming\Dropbox\bin\Dropbox.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Users\Jahedur\AppData\Local\FlickrUploadrWindows\app-0.9.90.246\Flickr.exeC:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exeC:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exeC:\Program Files (x86)\BitLord\BitLord.exeC:\Users\Jahedur\AppData\Roaming\uTorrent\uTorrent.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_18_0_0_194.exeC:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_18_0_0_194.exeC:\Windows\SysWOW64\NOTEPAD.EXEC:\Users\Jahedur\Downloads\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.google.comR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = www.google.comR1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.google.comR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <-loopback>R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =F2 - REG:system.ini: UserInit=userinit.exe,O2 - BHO: Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender 2015\Antispam32\pmbxie.dllO2 - BHO: Skype for Business Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dllO2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLLO2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLLO3 - Toolbar: Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender 2015\Antispam32\pmbxie.dllO4 - HKLM\..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60O4 - HKCU\..\Run: [uTorrent] "C:\Users\Jahedur\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZEDO4 - HKCU\..\Run: [Google Update] "C:\Users\Jahedur\AppData\Local\Google\Update\GoogleUpdate.exe" /cO4 - HKCU\..\Run: [Dropbox Update] "C:\Users\Jahedur\AppData\Local\Dropbox\Update\DropboxUpdate.exe" /cO4 - HKCU\..\Run: [bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender 2015\bdwtxag.exe"O4 - HKCU\..\Run: [MusicManager] "C:\Users\Jahedur\AppData\Local\Programs\Google\MusicManager\MusicManager.exe"O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_DF076363F4C01611BFBA09D189C97D12] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-windowO4 - HKCU\..\Run: [FlickrUploadr] "C:\Users\Jahedur\AppData\Local\FlickrUploadrWindows\Update.exe" --processStart Flickr.exeO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')O4 - Startup: dProtect.lnk = C:\Program Files (x86)\uTorrent\dProtect.exeO4 - Startup: Dropbox.lnk = Jahedur\AppData\Roaming\Dropbox\bin\Dropbox.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dllO9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dllO9 - Extra button: Skype for Business Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dllO9 - Extra 'Tools' menuitem: Skype for Business Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dllO9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dllO9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLLO23 - Service: McAfee Application Installer Cleanup (0066811433500777) (0066811433500777mcinstcleanup) - Unknown owner - C:\Users\Jahedur\AppData\Local\Temp\006681~1.EXE (file missing)O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: Apple Mobile Device Service - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: Bitdefender Desktop Parental Control (BdDesktopParental) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2015\bdparentalservice.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Chrome Remote Desktop Service (chromoting) - Google Inc. - C:\Program Files (x86)\Google\Chrome Remote Desktop\44.0.2403.25\remoting_host.exeO23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exeO23 - Service: Dell Digital Delivery Service (DellDigitalDelivery) - Dell Products, LP. - c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: EmbassyService - Unknown owner - C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\EMBASSY Client Core\EmbassyServer.exeO23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeO23 - Service: Intel® Integrated Clock Controller Service - Intel® ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exeO23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exeO23 - Service: Intel® Capability Licensing Service TCP IP Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exeO23 - Service: Intel® PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing)O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeO23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeO23 - Service: Media Browser (MediaBrowser) - Unknown owner - C:\Users\Jahedur\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exeO23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Dell PBA x64 Service (PbaDrvSvc_x64) - Unknown owner - C:\Program Files\Dell\Dell Data Protection\Access\Advanced\hapi64\pbadrvsvc.exeO23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Secure Storage Manager\SecureStorageService.exeO23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: SI TSS v1.2.1.41 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files (x86)\Security Innovation\SI TSS\bin\tcsd_win32.exeO23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exeO23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: Bitdefender Desktop Update Service (UPDATESRV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2015\updatesrv.exeO23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: Bitdefender Virus Shield (VSSERV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2015\vsserv.exeO23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)O23 - Service: Wave Authentication Manager Service - Wave Systems Corp. - C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exeO23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)O23 - Service: WvPCR - Wave Systems Corp. - C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Common\WvPCR.exe--End of file - 13652 bytes Link to comment Share on other sites More sharing options...
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