µTorrent Community Forums

revnice

Member

"Torrent error access denied"

Gentlemen:

What's the explanation for that message.

The torrent hasn't been moved or deleted because if I Force Start it, it continues downloading. So access isn't really denied either. It goes fine for a while, then the error occurs again.

Anyone?

Thanks - rev

moogly

Member

Re: "Torrent error access denied"

Because another processu tries to access to your data and blocks uT.

Post here an Hijackthis log. Guide: http://forum.utorrent.com/viewtopic.php?id=29748

revnice

Member

Re: "Torrent error access denied"

Moogly:

Thanks - here's the HJT log followed by Process Explorer log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:06:36 AM, on 1/21/2002
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
G:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe
C:\WINDOWS\System32\DeltaIITray.exe
C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\FREEDO~1\fdm.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\oodag.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
G:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Memeo\AutoSync\MemeoAutoSync.exe
G:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
C:\Program Files\utorrent\utorrent.exe
C:\Program Files\Cakewalk\SONAR 7 Producer Edition\SONARPDR.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - G:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
O4 - HKLM\..\Run: [PRONoMgrWired] "c:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "G:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [M-Audio Taskbar Icon] C:\WINDOWS\System32\DeltaIITray.exe
O4 - HKLM\..\Run: [DeltaIITaskbarApp] C:\WINDOWS\system32\DeltaIITray.exe
O4 - HKLM\..\Run: [H2O] C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TClockEx] "C:\Program Files\TClockEx\TCLOCKEX.EXE"
O4 - HKCU\..\Run: [SUPERAntiSpyware] G:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Free Download Manager] C:\PROGRA~1\FREEDO~1\fdm.exe -autorun
O4 - Global Startup: Memeo AutoSync Launcher.lnk = C:\Program Files\Memeo\AutoSync\MemeoLauncher.exe
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - G:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - G:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - G:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.line6.net
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s … wflash.cab
O20 - Winlogon Notify: !SASWinLogon - G:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - G:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - G:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

End of file - 6889 bytes
--
Begin Process Explorer file

Process    PID    CPU    Description    Company Name
System Idle Process    0    97.39       
Interrupts    n/a        Hardware Interrupts   
DPCs    n/a        Deferred Procedure Calls   
System    4           
  smss.exe    652        Windows NT Session Manager    Microsoft Corporation
   csrss.exe    744        Client Server Runtime Process    Microsoft Corporation
   winlogon.exe    768        Windows NT Logon Application    Microsoft Corporation
    services.exe    812    0.37    Services and Controller app    Microsoft Corporation
     svchost.exe    992        Generic Host Process for Win32 Services    Microsoft Corporation
     svchost.exe    1100        Generic Host Process for Win32 Services    Microsoft Corporation
     MsMpEng.exe    1196        Service Executable    Microsoft Corporation
     svchost.exe    1312        Generic Host Process for Win32 Services    Microsoft Corporation
     svchost.exe    1356        Generic Host Process for Win32 Services    Microsoft Corporation
     svchost.exe    1428        Generic Host Process for Win32 Services    Microsoft Corporation
     aawservice.exe    1600        Ad-Aware Service    Lavasoft
     spoolsv.exe    480        Spooler SubSystem App    Microsoft Corporation
     oodag.exe    728        O&O Defrag Agent (Win32)    O&O Software GmbH
     locator.exe    1036        Rpc Locator    Microsoft Corporation
     sp_rsser.exe    1016        Spyware Terminator Realtime Shield Service    Crawler.com
     SpySweeper.exe    1652        Spy Sweeper Engine    Webroot Software, Inc.
     alg.exe    2780        Application Layer Gateway Service    Microsoft Corporation
     svchost.exe    3216        Generic Host Process for Win32 Services    Microsoft Corporation
    lsass.exe    824        LSA Shell (Export Version)    Microsoft Corporation
explorer.exe    1744        Windows Explorer    Microsoft Corporation
PRONoMgr.exe    1896        PRONotifyMgr Module    Intel(R) Corporation
MSASCui.exe    1904        Windows Defender User Interface    Microsoft Corporation
UnlockerAssistant.exe    1916           
jusched.exe    1980        Java(TM) 2 Platform Standard Edition binary    Sun Microsystems, Inc.
  jucheck.exe    2684        Java(TM) Update Checker    Sun Microsystems, Inc.
SpywareTerminatorShield.Exe    1992        Spyware Terminator Realtime Shield    Crawler.com
DeltaIITray.exe    2004        M-Audio Delta Tray Application   
cledx.exe    2020        Team H2O CLEDX    Team H2O
ctfmon.exe    2028        CTF Loader    Microsoft Corporation
fdm.exe    140        Free Download Manager    FreeDownloadManager.ORG
utorrent.exe    2208           
SONARPDR.exe    3452    1.12        Twelve Tone Systems, Inc.
iexplore.exe    3584        Internet Explorer    Microsoft Corporation
HijackThis.exe    1212    0.37    HijackThis    Trend Micro Inc.
  notepad.exe    3084        Notepad    Microsoft Corporation
procexp.exe    3656    0.37    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
MemeoAutoSync.exe    3680    0.37    Memeo AutoSync    Memeo Inc.
SUPERANTISPYWARE.EXE    2200        SUPERAntiSpyware Application    SUPERAntiSpyware.com

Process: HijackThis.exe Pid: 1212

Name    Description    Company Name    Version
~DFE1A3.tmp           
~DFE1A3.tmp           
ADVAPI32.dll    Advanced Windows 32 Base API    Microsoft Corporation    5.01.2600.3264
Apphelp.dll    Application Compatibility Client Library    Microsoft Corporation    5.01.2600.3264
asycfilt.dll        Microsoft Corporation    5.01.2600.3264
CLBCATQ.DLL        Microsoft Corporation    2001.12.4414.0700
comctl32.dll    User Experience Controls Library    Microsoft Corporation    6.00.2900.3264
comctl32.dll    Common Controls Library    Microsoft Corporation    5.82.2900.3264
COMRes.dll        Microsoft Corporation    2001.12.4414.0700
ctype.nls           
DNSAPI.dll    DNS Client API DLL    Microsoft Corporation    5.01.2600.3264
fastprox.dll    WMI    Microsoft Corporation    5.01.2600.3264
GDI32.dll    GDI Client DLL    Microsoft Corporation    5.01.2600.3264
HijackThis.exe    HijackThis    Trend Micro Inc.    2.00.0000.0002
IMM32.DLL    Windows XP IMM32 API Client DLL    Microsoft Corporation    5.01.2600.3264
kernel32.dll    Windows NT BASE API Client DLL    Microsoft Corporation    5.01.2600.3264
locale.nls           
MSCTF.dll    MSCTF Server DLL    Microsoft Corporation    5.01.2600.3264
msctfime.ime    Microsoft Text Frame Work Service IME    Microsoft Corporation    5.01.2600.3264
MSVBVM60.DLL    Visual Basic Virtual Machine    Microsoft Corporation    6.00.0098.0002
msvbvm60.dll    Visual Basic Virtual Machine    Microsoft Corporation    6.00.0098.0002
MSVCP60.dll    Microsoft (R) C++ Runtime Library    Microsoft Corporation    6.02.3104.0000
msvcrt.dll    Windows NT CRT DLL    Microsoft Corporation    7.00.2600.3264
NETAPI32.dll    Net Win32 API DLL    Microsoft Corporation    5.01.2600.3264
ntdll.dll    NT Layer DLL    Microsoft Corporation    5.01.2600.3264
NTDSAPI.dll    NT5DS    Microsoft Corporation    5.01.2600.3264
ole32.dll    Microsoft OLE for Windows    Microsoft Corporation    5.01.2600.3264
OLEAUT32.dll        Microsoft Corporation    5.01.2600.3264
PSAPI.DLL    Process Status Helper    Microsoft Corporation    5.01.2600.3264
RPCRT4.dll    Remote Procedure Call Runtime    Microsoft Corporation    5.01.2600.3264
Secur32.dll    Security Support Provider Interface    Microsoft Corporation    5.01.2600.3264
SETUPAPI.dll    Windows Setup API    Microsoft Corporation    5.01.2600.3264
SHELL32.dll    Windows Shell Common Dll    Microsoft Corporation    6.00.2900.3264
SHLWAPI.dll    Shell Light-weight Utility Library    Microsoft Corporation    6.00.2900.3264
sortkey.nls           
sorttbls.nls           
stdole2.tlb        Microsoft Corporation    5.01.2600.3264
SXS.DLL    Fusion 2.5    Microsoft Corporation    5.01.2600.3264
unicode.nls           
UnlockerHook.dll           
USER32.dll    Windows XP USER API Client DLL    Microsoft Corporation    5.01.2600.3264
VERSION.DLL    Version Checking and File Installation Libraries    Microsoft Corporation    5.01.2600.3264
wbemcomn.dll    WMI    Microsoft Corporation    5.01.2600.3264
wbemdisp.dll    WMI Scripting    Microsoft Corporation    5.01.2600.3264
wbemprox.dll    WMI    Microsoft Corporation    5.01.2600.3264
wbemsvc.dll    WMI    Microsoft Corporation    5.01.2600.3264
WLDAP32.dll    Win32 LDAP API DLL    Microsoft Corporation    5.01.2600.3264
wmiutils.dll    WMI    Microsoft Corporation    5.01.2600.3264
WS2_32.dll    Windows Socket 2.0 32-Bit DLL    Microsoft Corporation    5.01.2600.3264
WS2HELP.dll    Windows Socket 2.0 Helper for Windows NT    Microsoft Corporation    5.01.2600.3264
xpsp2res.dll    Service Pack 2 Messages    Microsoft Corporation    5.01.2600.3264

moogly

Member

Re: "Torrent error access denied"

lol you posted all the logs! For Process Explorer, it's utorrent.exe to select. But it's not important here.

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

Classic media indexer and source of issues with uT. Unsinstall it.

revnice

Member

Re: "Torrent error access denied"

What are the consequences of killing NMIndexingService.exe? If it's just indexing, I don't care.

BTW: I think I spotted a systray msg from one of the spywares saying 'utorrent blocked.' Not certain because it vanished before I could read it. I Exited all the spywares in the systray and so far so good.

Thanks for your help!

moogly

Member

Re: "Torrent error access denied"

Yes antispywares can be the culprits too. If that's the case maybe look at if you can set your antispyware or change it for another one.

revnice

Member

Re: "Torrent error access denied"

Thanks!