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  1. Yesterday
  2. I am using a VPN (PIA) which provides port forwarding. Unfortunately it will occasionally change which port is assigned to me in a random manner. Each time this happens I have to go to utorrent GUI and manually change the incoming port parameter to the new value. Is there any way to dynamically change the incoming port value in utorrent that could be done programmatically so that I can script something that may detect this change from the VPN and then update utorrent's configuration automatically? Ideally without having to restart utorrent either, running final torrent 2.2.1 on windows.
  3. Last week
  4. Hi thanks for the suggestion, when I do this after deleting BitTorrent Helper, starting utorrent client and clicking on Speed I end up at http://127.0.0.1:29061/gui/index.html?port=29061 and this shows:
  5. I had the same problem. I had 1000 BTT in pending from in-app to on-chain and 44 BTT remaining on in-app and then the error appeared. I did what you explained above and I lost the history and the pending transaction. Now I have ~800 BTT in-app and no transaction in pending.. So I lost almost 300 BTT and all the gains from 05.04 when the error occurred. Can I see the history somewhere to send you a screenshot with the proof? Or it's everything lost?
  6. Although the workaround above worked and now BTT Speed is accessible, the problem is that it didn't restore the last known balances before this issue! Before all this affected the access, I have stored 2000 BTT in my wallet and was left with 200-300 In-App balance. Now, after i managed to restore my wallet, the 2000 BTT weren't stored and my In-App balance was lower: 1558. Will we be compensated for our loss?
  7. The 'Ads' and: 'File' 'Options' 'Help' (and everything they bring up) are flashing/flickering about once per second since I updated to 3.5.5 (build 45952). It does not affect functionality, but it's driving me insane! I've tried uninstalling and reinstalling uTorrent - no luck. Any ideas on how to fix this?
  8. How to solve the problem with pending transactions or not reflected BTT balance changes: - Backup your wallet - Log in to the wallet - Click on Recovery Information - Provide your password - Click on Reveal - Save the Recovery Phrase and the Private Key in a safe place - Never share this information with strangers - Take a screenshot of Speed Dashboard and Transaction History - Windows users: - Stop your torrent clients that use Speed from running - Check and stop uTorrent/BitTorrent processes from Task Manager - Open File Explored and type in %AppData% - You may need to go one level up until you get to AppData > Local - Find BitTorrent Helper folder and delete it - Launch your torrent client - Get to Speed and walk through welcome screens again - Get to the point where you are offered to Import your wallet - Click on Import - Use previously stored Recovery Phrase or the Private Key to import your wallet - In a few seconds your balances should be restored - Mac users: - Stop your torrent clients that use Speed from running - Launch Finder - Push combination: CMD + Shift + “.” - You should start seeing hidden files - Navigate to Users > “your user name” > Library > Application Support > BitTorrent OR BitTorrent Web - Find BitTorrent Helper folder and delete it - Launch your torrent client - Get to Speed and walk through welcome screens again - Get to the point where you are offered to Import your wallet - Click on Import - Use previously stored Recovery Phrase or the Private Key to import your wallet - In a few seconds your balances should be restored Please, let us know if anything wasn’t fixed. Please attach screenshots of your old and current Speed Dashboard and Transaction History, and don’t forget to send us your wallet’s public address. Thank you for cooperation. We will do our best to help you solve your problems.
  9. I have the same problem, I've found a post on reddit reporting the same more detailed: https://www.reddit.com/r/BittorrentToken/comments/mm2ofa/btt_wallet_is_absolute_garbage_be_careful_because/ They really need to fix these problems asap or BTT will lose its legitimacy/worth quickly.
  10. Hey there, it is working now. Maybe they fixed it? What I did but had not helped fixing it fully (it lead to clickick BitTorrent Speed opened up a window in browser which was invalid) but did and maybe helped and you could try:
  11. I have the same issue, i have more than 30000 BTT in app , a transferend to the in chain and the day after i no long can access my wallet, on Bittorrent web is always syncing, is this a scam? Best regards
  12. That's fixed it ! Thank you Very Much
  13. Hello there! Thank you for the report. The fix is on the way. You will be able to update the wallet soon.
  14. Today i couldn't access my BTT-Speed In-App Wallet from utorrent classic. My OS is Windows 7. I cleaned cookies in Google Chrome, but it had no effect. What's the problem? There's a screenshot
  15. May we get more info please? What product you are installing (classic utorrent or utWeb)? At which moment that window appears? Would be nice if .exe file from temp directory be attached to the report. Thank you.
  16. Hello again! We were able to identify the issue and now working on deploying the fix. Thank you for the patience. Thank you a lot!
  17. On windows stop utorrent client, delete %AppData%\Local\BitTorrentHelper folder, start client again and instead of creating, use "import" option.
  18. Ive recently built a new computer with a fresh install of windows 10 64bit , install utorrent thinking i could just restore my previous wallet later ..so in the meantime i created a new wallet toi get me going till i could located my recovery info ...problem is i cant find any place to switch wallets ..ive even tried doing a complete uninstall of utorrent but it just logs into the temp wallet i created .. is there a solution to this short of uninstalling , then searching for all references to utorrent in the registry and try again?
  19. Sephrok they dont care. they are not respond sense last saturday at all on my mails
  20. Side note -- anyone else having issues with BTT forums / support -- they are 100% unresponsive over there and my support posts not getting approved.
  21. Hello, everyone! We are sorry for the inconvenience with the Speed interfaces. At the moment we are investigating the issue. We would appreciate your help with the investigation if you email screenshots, and information about the torrent client's version you use to bttfeedback@bittorrent.com Thank you a lot!
  22. Same problem, "Can't access helper UI - try again later". I thought this was supposed to be accessed locally.
  23. Screenshot of the issue? No cropping but full screen so those looking can see what is happening.
  24. What kinda torrent is it? And where did you get the torrent from? Anything without any seeds would indicate "Dead torrents" or "Fake Torrents". And without a screen for others to looks anyone reading won't understand what is happening.
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