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why is there such a difference between earnings and in app credit ? And why are BTT deducted even though I have disabled the option ? It is very frustrating. I've been seeding for 2 weeks to earn ~1000 BTT and every now and then 100-200 BTT are suddenly gone. Image

uTorrent v3.5.5 build 45974 Beta http://download-new.utorrent.com/endpoint/utorrent/os/windows/track/beta or http://download-new.utorrent.com/uuid/40091165-b874-4ff4-bc5c-b702bd934fa2 File size: 2,05 MiB (2.154.024 bytes) / MD5: 7808317f7891cc21f634ef9d5d5f2e5f Digitally Signed: BitTorrent Inc. 09 April 2021

How to solve the problem with pending transactions or not reflected BTT balance changes: - Backup your wallet - Log in to the wallet - Click on Recovery Information - Provide your password - Click on Reveal - Save the Recovery Phrase and the Private Key in a safe place - Never share this information with strangers - Take a screenshot of Speed Dashboard and Transaction History - Windows users: - Stop your torrent clients that use Speed from running - Check and stop uTorrent/BitTorrent processes from Task Manager - Open File Explored and type in %AppData% - You may need to go one level up until you get to AppData > Local - Find BitTorrent Helper folder and delete it - Launch your torrent client - Get to Speed and walk through welcome screens again - Get to the point where you are offered to Import your wallet - Click on Import - Use previously stored Recovery Phrase or the Private Key to import your wallet - In a few seconds your balances should be restored - Mac users: - Stop your torrent clients that use Speed from running - Launch Finder - Push combination: CMD + Shift + “.” - You should start seeing hidden files - Navigate to Users > “your user name” > Library > Application Support > BitTorrent OR BitTorrent Web - Find BitTorrent Helper folder and delete it - Launch your torrent client - Get to Speed and walk through welcome screens again - Get to the point where you are offered to Import your wallet - Click on Import - Use previously stored Recovery Phrase or the Private Key to import your wallet - In a few seconds your balances should be restored Please, let us know if anything wasn’t fixed. Please attach screenshots of your old and current Speed Dashboard and Transaction History, and don’t forget to send us your wallet’s public address. Thank you for cooperation. We will do our best to help you solve your problems.

I have the same problem, I've found a post on reddit reporting the same more detailed: https://www.reddit.com/r/BittorrentToken/comments/mm2ofa/btt_wallet_is_absolute_garbage_be_careful_because/ They really need to fix these problems asap or BTT will lose its legitimacy/worth quickly.

Side note -- anyone else having issues with BTT forums / support -- they are 100% unresponsive over there and my support posts not getting approved.

Hi, I'm not qualified nor a developer, I can only write my thoughts. I think that in-app balance and total earnings are different, because in-app counts only the BTT that are correctly assigned to your ID, while total earnings counts all the BTT that your ID has "booked". I understood that BTT speed works like a auction and there is a third actor which assure that payment occurs only if the upload was done. I think some "bookings" fail for whatever reason. For example, once I saw in earnings-graphic three bars around 80 BTT each, but actually I got only 80 and not 240. But yes, I agree with you that earnings count should be consistent with in-app balance, spendings and withdraws, because current number is meaningless and irrelevant.