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seriously

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  1. I didn't really want to use utorrent but another user persuaded me to give it a try. This was my third time to download something and I got that stupid toolbar plus it did try to take over my search, despite the unchecked boxes. The third option is deceptive and misleading and looks deliberately done in order to get people to install the tool bar. Generally you do have to accept license agreements and privacy policies in order to install whatever it is you are installing. So hide the toolbar behind generally accepted practices and then blame the user when they do exactly what you want? Trust is everything, you deliberately deceived the users plus you are arrogant in your attitude towards your users, i.e. who decided Firon would be a good choice of posting about this? Treating users like it is our privilege to use your product? Ever heard of this whacky concept called "customer service?" You messed up, in one blindingly stupid moment you destroyed your users trust in you. And then you turn around and blame the user. Stupid much? Since no one there seems to know how to handle this, here's my free advice: fess up to what you did, apologize for it, make it easy for everyone to get their system back to the way it was before you jacked with it, get someone to rep you on this board who actually has some social skills and can at least pretend to care about the users and this problem you created for them.
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