I'm on new VDSL service with a lot of problems.My connection is 10MB/10MB but: Download is not a problem. Upload is maximum 70-80 kB/s when using torrent. Telephone ( IP ) stops working at that time ( can't call out/call in is OK ). Service people have no clue what's going on,but they admit that torrents are most effected.They say it's software problem on server!!?? My new ISP is using some other ISP network ( Big Brother )who's not happy with loosing clients to new company. They don't want to remove thunderstorm short circuit protection ( can't find better word ). Sorry but I can't tell you which servers are in use because I don't know,but someone could still have some experience with the problem or idea. Oh,yes TV is working fine and my line could be fine tuned to 17MB/14MB.