Jump to content

rgavrilov

Members
  • Posts

    1
  • Joined

  • Last visited

Everything posted by rgavrilov

  1. Let me explain to you where you are wrong. Technically, you are correct. There are three check boxes, and unchecking all three of them, in my case, did not install the toolbar. Here is how you trick your users. There are conventions and usability patterns that developers adhere to to improve user experience. By learning these conventions user greatly reduces efforts necessary to interact with a product. For example you press alt+down to open a list in a dropdown box, without thinking about it. It is conventional with installers to require acceptance of the agreement as a step of installation process. What you have done is capitalized on 1) users trust to you, 2) on convention that accepting agreement is a required process. Although what you are doing is legal, it is dishonest. If you do want to be upfront about this toolbar installation, you should follow a convention for such installations, which is to have a check box that says "Also install a toolbar". The right thing would to leave it unchecked, but having it checked by default is not as bad as what you have done. By this maneuver you have betrayed the trust that you have grown over these years. I urge everybody to treat uTorrent as a potential trouble source. It is hard to rebuild your reputation. Begin with admitting your wrong, and apologizing for intentionally using tricky practice in an effort to monetize users' trust in your honesty. Technically this act qualifies you as a bad person (team, company).
×
×
  • Create New...