well to be truthful i have never messed with the norton firewall options,too chicken to screw something up. that may mean it could be the problem and i have no idea how to make the adjustment. norton just plain scares me and i did not see any clear ways in the index to tell me what to do so unless someone knows step by step i will have to live with this or change back to the other guy,yes,bit comet. and yes rogers sucks bigtime but we do not have many choices so we are stuck with it,for now.