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techster

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Posts posted by techster

  1. Whenever I open the .exe to install utorrent it deletes itself

    in Troubleshooting

    Posted

    2 hours ago, ad4k6rtw said:

    I made this post before and it was taken down for a reason unknown to me, anyways, I've tried multiple times to download then setup uTorrent through the .exe. Whenever I open it to start the setup it gets deleted by my computer. I went through both windows defender firewall and My security provider(Norton), firewall tells me everything is handled through my vendor application(Norton) and still I went through it and allowed access to uTorrent(Didn't work). Then when I go to check Norton to see if its doing this I find out Norton doesn't have a problem at all with uTorrent it allows access already. So am I just blind and am missing a setting or something else entirely, I have no clue. I've checked other topics similar to mine and there usually solved by making it so uTorrent isn't quarantined by their security provider whether it be windows or etc. I've done this as well and it still doesn't work, I would really like to use uTorrent but my computer won't let me.

    https://www.bleepingcomputer.com/news/microsoft/how-to-exclude-files-and-folders-from-windows-defender-scans/ 

    • Like 1

  2. BTT Coin disapeared

    in Wallet, Speed, BTT

    Posted

    On 5/18/2021 at 3:25 AM, elegantPanda said:

    Hi @techster !

    I sent my BTT from "in-app" to "on-chain" but nothing happened. Transactions are completed, bun "on-chain' is empty.

    My public address: TF2HS9iLiLAjb4p6fkVaR8rfuzMdCQcDVf

    Скриншот 18-05-2021 111827.jpg

    Скриншот 18-05-2021 112006.jpg

    The Exchange service has been down for several days for maintenance and updates. We are still testing the upgraded version of the Exchange to help our users solve existing transfer issues. Thank you for your patience!

    When the Exchange is down, a submitted transaction may stick for a couple of days and then return to the Speed's balance.

  6. BTT Coin disapeared

    in Wallet, Speed, BTT

    Posted

    10 hours ago, FynjyKez said:

    3 days ago I found out about BTT. I am a very active torrent user, so since the beginning of the year I was lucky enough to farm a lot of BTT(about 34k coin at 0.03 BTT/GB). 2 days ago(05-11) I tried to withdraw 10800 coins from in-app to on-chain. The transaction didn't go through for about 12 hours, and then the app just broke.
    "Oops.Please make sure your torrent client is running and relaunch BitTorrent Speed."-error. Then it seemed to work(05-12), but stopped accepting my password to go to the wallet and check the status of the transaction. I've been trying to get in all day. The password was definitely correct, but I did not get access to the wallet, although the dashboard (from time to time Oops-error) showed the correct statistics and continued to farm BTT.
    Without thinking, I decided to reinstall uTorrent. BUT I did not delete the folders that are saved in %AppData% uTorrent and BitTorrentHelper, but made backups of them. After reinstalling, I imported the wallet, but the balance jumped from the balance of about 200 to 400, all statistics were reset to zero, and the transaction for 10800 coins disappeared altogether.
    I made a mistake and the data on the coins can not be restored in any way? Are there any clues, for example, in the wallet.log files, or others in the old BitTorrentHelper or uTorrent folder?
    Wallet: TDsbxGjxXChMUBwFqivmnjmYvsmnvqZrqd
    Sorry for GoogleTranslate

    Please, check the pinned topic on this forum and provide all the necessary information so we might validate your claim.

    In most of the cases, two issues impact the state of your wallet's balance and the data.

    Due to technical imperfections in the protocol extension too many payment channels have been resolved as successful and thus reported fictitious earnings that created the inconsistency between earnings, spendings, and the balance in Speed. 

    Also, it turned out that the Speed toggle "off" state works for the current session only. If the app is relaunched or there is another app with Speed launched the status of the Speed toggle might be reset. The interface doesn’t reflect the actual state. 

    The fixes to the problems are on the way.

  7. BTT Coin disapeared

    in Wallet, Speed, BTT

    Posted

    8 minutes ago, Ivan Karaivanov said:

    Hello @techster, im trying to transfer my BTT from In app wallet to on-chain wallet since 3 days and nothing happens. Its pending then the balance is back to my app wallet which is very risky to be overtaken.

    Why is taking so long now, before it was for 5-10 mins max. Is there any problem or fix i can do?


    Best regard

     

    Please read the forum. The exchange service has been on maintenance since yesterday. We are working on restoring it.

  8. Upload problems

    in Wallet, Speed, BTT

    Posted

    On 5/9/2021 at 10:56 AM, Rubber Duck said:

    Thank you much, 127 btt was been returned, but tomorrow i lost 740 btt(750 to 10), can you please help? Thank you.

    The same thing. The tokens will get back in some time if are not spent on downloads.

  9. Upload problems

    in Wallet, Speed, BTT

    Posted

    3 hours ago, Rubber Duck said:

    Thank you for answer!

    Today i lost in active balance 127 btt without reason...

    We are very sorry for the inconvenience. Two issues impact the state of your wallet's balance and the data on your Speed's Dashboard.

    Due to technical imperfections in the protocol extension too many payment channels have been resolved as successful and thus reported fictitious earnings that created the inconsistency between earnings, spendings, and the balance in Speed. 

    Also, it turned out that the Speed off toggle state works for the current session only. If the app is relaunched or there is another app with Speed launched the status of the Speed toggle might be reset. The interface doesn’t reflect the actual state. 

    The fixes to the problems are on the way.

  10. BTT Coin disapeared

    in Wallet, Speed, BTT

    Posted

    Hello, everyone!

    We are very sorry for the inconvenience with Speed and want to confirm that BTT were not lost but most likely spent on torrenting.

    It turned out that the Speed off toggle state works for the current session only. If the app is relaunched or there is another app with Speed launched the status of Speed toggle might be reset. The interface doesn’t reflect the actual state. 

    Also, we didn’t find any actual cases of BTT “lost” or “stuck” during transactions. Due to many reasons, a transaction request may be declined. In this case, an open request channel would still exist for up to 24 hours and then gets closed and BTT are returned back to the account. Many users who have been monitoring their balances confirmed the returns. 

    In case when the return overlaps with the spendings not technically turned off the returned amount may be almost immediately spent on torrenting. 

    All of the issues mentioned above are fixed and either released or pending release, so we expect that the majority of Speed users would receive the remedy very soon. 

  11. Upload problems

    in Wallet, Speed, BTT

    Posted

    8 hours ago, Rubber Duck said:

    Hello!

    I don't receive any btt for uploading. For last 10tb(and early) i don't receive any coins and my earning ratio is changed from 0.05 to 0.04. Is that correct?

    Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s

     

    Please note, earnings depend on a variety of factors such as the demand for the file and network connection. BitTorrent Speed operates as an open auction where earnings and spending depend on supply/demand balance. In simple words, if seeded content is in high demand and other users are ready to pay for it the earning would be significant. The amount of seeded content itself doesn't define the amount of BTT earned. The same logic is applicable to spendings.

     

    If you want to avoid spending your BTT, you can set up where you can earn BTT but not spend. To do that, simply turn the "Speed Increase" toggle into the "Off" state. Your ability to download won't be impacted, but there will be no increase in speed.

     

    You might see the balance changing within 24 hours after switching the Speed Increase toggle off. This happens because, when you bid on a piece of data, your BTT go to escrow first and stay there until you complete downloading the piece or until 24 hours passed - whichever comes first. If the piece was successfully downloaded, your bid goes to the seeder. If the download was not complete, BTT from escrow will be transferred back to your balance.

     

    For any other question or doubt please do not hesitate to contact us, you can also visit BitTorrent Speed's FAQs for more useful information about BitTorrent Speed.

  12. BTT Coin disapeared

    in Wallet, Speed, BTT

    Posted

    11 minutes ago, smnelse said:

    @techster 

    Hi there Techster,
    First I would like to thank you about all the support and hard work you do for all of us.

    Going to quickly explain my issue.

    My public address is: TMuDx1DBqmBkXSz5W4b6MkcVG3sCqoN7C4

    https://tronscan.org/#/address/TMuDx1DBqmBkXSz5W4b6MkcVG3sCqoN7C4/transactions

    Since 25.04. 02:00 local time I made three tries for about 5K in total of BTT to transfer from in-app to on-chain.

    Sadly those BTTS never got to the on-chain.

    Could you please take a look at this issue?

    Kind regards,
    smnelse

     

    image.thumb.png.2dff7be05c27624865a8109d16c9f81d.png

    image.thumb.png.5fa0a016fb8f806f6a1e803ec0d2cb5f.png

    image.thumb.png.7157533f5c9597fea90e418281683d87.png

    image.thumb.png.b38f763f76434d7887fb3b765d0c8f5a.png

     

    You should be able to do it now. We restored the Exchange service.

  14. BTT Coin disapeared

    in Wallet, Speed, BTT

    Posted

    7 hours ago, scubabearsg said:

    Hello there, I just got similar issue my BTT in-app tokens just disappeared

    I started using utorrent a few days ago to earn BTT and got the belt, then it all just disappeared and restarted from zero!

    what happened?

    image.thumb.png.f429c5043df0109d2920840294a4406b.png

    image.thumb.png.f429c5043df0109d2920840294a4406b.pngimage.thumb.png.dca9ef12dcc9b074bca0c00aec0cb98f.png

    Once in a while wallet balances reconcile and that may lead to earnings looking like some BTT "disappeared" or BTT balance increased. Of course, users do not complain about the latter :)

    We are working on making the interfaces reflect the actual earnings instead of projections. The patch should be delivered this quarter.

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