Hi @techster, I have the same problem, could you help me please?
I withdrawn 1050 BTT from btt in-app to btt on-chain on 26.04.2021. Next day it returned back to me to in-app. So on 27th I have withdrawn that 1000 BTT again and later on the same day I have made 2 more withdrawals - 2000 BTT and 1000 BTT. And that’s all, since then nothing has happened, I just lost the whole amount - 4k btt. It write "complete", but I don't get that BTT not on-chain not back to in-app, they just disappeared.
Attached screenshots. My wallet is TLXJvW8cnLYqtKFjSNhCvLdfTLDDsYZu4o.
How I can get that amount back? Could you help me?