I had the same issue, It took a few days but then i did get a reply, i used - support@torrentscanner.zendesk.com
and got a reply within hours - I am having a very strange issue no w though.
Im unable to actually download the app. Support mentions about clicking the jigsaw piece icon for Safe Torrent Scanner, then the "U" icon should appear blue to which you can select up grade to pro, but it's always greyed out and unable to do anything at all. Support mentions about copying a torrent to download in the search bar but im unable to do that either. When i do select an actual torrent my PC is asking what app to use, As pro isn't downloaded then I'm stuck as I don't use any other apps.......
