Bilsa Posted January 28, 2016 Report Share Posted January 28, 2016 Hi, I have been reinstalling my computer several times over the last couple of days due to installation issues... and now suddenly when installing my uTorrent PRO license - I get a message telling me that I have reached the limit of activations on my license. I have tried using the "contact support" page, sending an email - but that page doesn't work - there is just an error message that the "site is currently not available... bla bla...", and I've tried it for several times over the last two days... I would like to clear any previous activations so that I can start using it again. Any help would be appreciated. Regards, Link to comment Share on other sites More sharing options...
DreadWingKnight Posted January 28, 2016 Report Share Posted January 28, 2016 Plus/Pro specific support is NOT handled on the forums unfortunately. Link to comment Share on other sites More sharing options...
Bilsa Posted January 29, 2016 Author Report Share Posted January 29, 2016 Ok, thanks for the heads up. So does anyone know how to contact the PRO support? I have tried the following: * Contact via the "support email" form: http://help.utorrent.com/customer/portal/emails/new - When I try to send the "email", I get to a page: http://help.utorrent.com/customer/portal/emails/pre_create Where I get the following message displayed: Sorry, We're Currently Offline We were unable to connect to the server. It may have gone offline or you could be experiencing connectivity issues. Please re-try your submission in a few minutes. Go To Desk.com Home Page Given this, I have no clue where to turn regarding this... it's starting to feel more and more like the selling point of "Premium customer support" as part of the PRO is plain false marketing - or maybe it's great once I actually am able to contact support... sorry, I don't want to start flaming or anything, just getting a bit frustrated. Regards, Link to comment Share on other sites More sharing options...
Bilsa Posted January 30, 2016 Author Report Share Posted January 30, 2016 The email page is working again after a couple of days - I have sent a support email there now - thanks for the help. Regards, Link to comment Share on other sites More sharing options...
pblanton Posted May 4, 2016 Report Share Posted May 4, 2016 On 1/29/2016 at 5:51 PM, Bilsa said: thanks for the help. But nobody gave you any help. They just told you to go away. I as well am looking for help on how to apply my Pro license to uTorrent, but all I see is, "WE DON'T HELP HERE!" replies to the same kinds of questions. Wouldn't it make sense to actually answer the damned questions rather than shooing people away? I'm just wondering aloud. Link to comment Share on other sites More sharing options...
DreadWingKnight Posted May 4, 2016 Report Share Posted May 4, 2016 I'm wondering why you're not using the pro-specific support channels instead of the forums that have said time and time again to go to the pro-specific support channels. Link to comment Share on other sites More sharing options...
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