SteveW Posted December 17, 2016 Report Share Posted December 17, 2016 Hi ... I know you don't support Pro Support people here but I have no other means of requesting assistance as I cannot submit a pro support request for help. I have tried over the last few days to get some help as a paid subscriber but realize now that it appears the site http://help.utorrent.com/customer/portal/emails is not working. After putting in my request the site gives me an option to browse some other articles. They are not relevant. I then select send email and I receive a message in the top corner (see attached). "Validation failed: Brand_name is invalid," I don't receive a reference number. The text was all filled out prior with my inquiry but the screen is blank when it comes back after the send selection. I have tried the latest Chrome and IE browsers. Is there a problem right now with contacting pro support? Link to comment Share on other sites More sharing options...
SteveW Posted December 23, 2016 Author Report Share Posted December 23, 2016 The support link is now working http://help.utorrent.com/customer/portal/emails/new Please close. I have cancelled this product anyway. Thanks for your help. Link to comment Share on other sites More sharing options...
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