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Ad free displays ads and other issues RIPOFF

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I can't find an option to just see my postings (WTF?).  I paid for ad free licenses for my machines, but despite frequent complaints they continue to display ads.  This has been reported several times, and I have tried to follow the worthless, unnecessary procedure for getting a new license after every rebuild.  As a tester this is a wasteful overhead and suggests utorrent is not the right product for reviewers and testers.  After the latest update, utorrent not only displays ads (one a porno apparent rape scene), but it cannot write to resume.dat.  I've done all the usual things like renaming files, checking that I can create files/modify files in that amateurish location.  But any time I reboot I get back an empty utorrent that DEMANDS that I click through the 'new' search feature briefing.  You have taken my money and not provided the ad free service. 

 

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I rebuilt my notebook, installed and updated utorrent and have had this problem ever since.  Although since I am a reviewer I have done several rebuilds and every time I have to request a new license number, even though I save the key files for each machine.  I note that you were not backward about taking more money for the subscriptions, although really I should be getting a refund for the endless months I have been struggling with this problem.  

 

2021-01-20_utorrent_error1.jpg

2021-01-20_utorrent_resume-dat-error.jpg

2021-01-20_utorrent_showingads.jpg

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Correct if me incorrect but the screenshot shown is that the paid version torrent pro "about"? What's showing seems like the standard torrent program itself. I'll have to check my my older version of utorrent to see what it says but it would be good for those whom have torrent pro to see if their "about" shows the same.

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utorrent does not operate like professional software, a new license number is required for every reinstall, and I rebuild regularly because I am a reviewer.  So it is showing as freeware on my machines despite my license because I cannot get a replacement key.  And the software continues to degrade in functionality.  The forum rejects my password EVERY TIME.  The ticket form rejects my capture I DESPISE CAPTCHA.  And now the change download location is broken.   WTF?  AND YOU BANGED MY ACCOUNT FOR MORE MONEY.

help-utorrent-support-tickets-2021-01-31-11_40_44.jpg

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>>a new license number is required for every reinstall

License permits you too use multiple activations on the same machine and even allows few activations on different machines.  If  the same license is used on different VMs or different machines, i would not expect it to be valid for such use.

 

 

 

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I have two licensed machines, according to the utorrent website reinstallation requires requesting a new key.  If I reinstall and try to reuse the assigned key(s), it doesn't work.  

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