Cannot access BitTorrent Speed in μTorrent Classic

[Trivumvirate 1]

Hello everyone,

I've been using μTorrent - leeching and seeding a lot - for a couple of years and just recently learned about BTT and its standard integration in my μTorrent client. So now I wanted to 'use' it and earn something for keeping my torrents seeding for years.

However, I fail to access BitTorrent Speed in my μTorrent client, I get a "Can't acess helper UI - try again later" error (see Screenshot). When I click Ok, my mouse shows something is loading for 2-3 seconds... but then nothing happens.

I tried the same on my utorrent client on my laptop (that I hardly ever use) and there, after this error message, I am redirected to this website ( https://speed.btt.network/gui/index.html?port=xxxxx#/dashboard, the xxxxx are numbers) and I see a (meager) BTT balance. However, on my standard comupter I never reach this and neither can I access the mentioned website I get on my laptop from my standard computer.

Does any1 have any help how I could access my BitTorrent Speed / BTT? I would be most thankful!

Best,

Chris

Edited April 6 by Trivumvirate

[AlexTolk2000 0]

• I have the same problem!

[Trivumvirate 1]

Hey there, it is working now. Maybe they fixed it?

What I did but had not helped fixing it fully (it lead to clickick BitTorrent Speed opened up a window in browser which was invalid) but did and maybe helped and you could try:

Quote

On windows stop utorrent client, delete %AppData%\Local\BitTorrentHelper folder, start client again.

 

[AlexTolk2000 0]

2 hours ago, Trivumvirate said:

Hey there, it is working now. Maybe they fixed it?

What I did but had not helped fixing it fully (it lead to clickick BitTorrent Speed opened up a window in browser which was invalid) but did and maybe helped and you could try:

 

Now it's working! I did the same and backup my wallet!

Edited April 8 by AlexTolk2000

[OtecAnderson 0]

After restore my wallwet.

i lost my transaction 1280 BTT (BTT in-app - BTT on-chain)

public addres - TSnDMnaXux3qHW3b2RZjsDA45zMqVwn1Gk

ballance 103 BTT on this moment.

[techster 2]

On 4/10/2021 at 5:41 AM, OtecAnderson said:

After restore my wallwet.

i lost my transaction 1280 BTT (BTT in-app - BTT on-chain)

public addres - TSnDMnaXux3qHW3b2RZjsDA45zMqVwn1Gk

ballance 103 BTT on this moment.

Please can you share screenshots with your settings tab and the dashboard? Thank you

[VKit 0]

i lost 2 transactions from BTT in-app to BTT on chain 1174 and 3396 , pls help

[techster 2]

On 4/14/2021 at 5:20 PM, VKit said:

i lost 2 transactions from BTT in-app to BTT on chain 1174 and 3396 , pls help

Please submit your claim to bttfeedback@bittorrent.com and include the following information:

• your wallet's public address;
• screenshot of Speed's Settings;
• screenshot of Speed's Dashboard;
• screenshot of Transaction History from the Wallet.

Thank you.

[boboev 0]

I have lost a couple of transactions from in-app to on-chain to the total value of nearly 15 000 BTT. Also, I have lost more than 50K of total earned BTT, after the bttspeed page stopped opening with an error message that 127.0.0.1:portnumber cannot be accessed.

I am looking for any support but nobody cares to reply to me.

[techster 2]

1 hour ago, boboev said:

I have lost a couple of transactions from in-app to on-chain to the total value of nearly 15 000 BTT. Also, I have lost more than 50K of total earned BTT, after the bttspeed page stopped opening with an error message that 127.0.0.1:portnumber cannot be accessed.

I am looking for any support but nobody cares to reply to me.

Please update the client. The problem was fixed and you should get updates ASAP.

[boboev 0]

2 hours ago, techster said:

Please update the client. The problem was fixed and you should get updates ASAP.

Thank you for your prompt answer. I tried to update the client but it says "There is not new version available at this time."

[techster 2]

We are still rolling it out. And it comes in batches. Please check again in a couple of days.

[boboev 0]

3 minutes ago, techster said:

We are still rolling it out. And it comes in batches. Please check again in a couple of days.

Thank you big time! This is just great news. But will I redeem all the lost in transaction BTT and all the BTT lost from TOTAL EARNED?