Trivumvirate 1 Report post Posted April 6 (edited) Hello everyone, I've been using μTorrent - leeching and seeding a lot - for a couple of years and just recently learned about BTT and its standard integration in my μTorrent client. So now I wanted to 'use' it and earn something for keeping my torrents seeding for years. However, I fail to access BitTorrent Speed in my μTorrent client, I get a "Can't acess helper UI - try again later" error (see Screenshot). When I click Ok, my mouse shows something is loading for 2-3 seconds... but then nothing happens. I tried the same on my utorrent client on my laptop (that I hardly ever use) and there, after this error message, I am redirected to this website ( https://speed.btt.network/gui/index.html?port=xxxxx#/dashboard, the xxxxx are numbers) and I see a (meager) BTT balance. However, on my standard comupter I never reach this and neither can I access the mentioned website I get on my laptop from my standard computer. Does any1 have any help how I could access my BitTorrent Speed / BTT? I would be most thankful! Best, Chris Edited April 6 by Trivumvirate Quote Share this post Link to post Share on other sites
AlexTolk2000 0 Report post Posted April 8 I have the same problem! Quote Share this post Link to post Share on other sites
Trivumvirate 1 Report post Posted April 8 Hey there, it is working now. Maybe they fixed it? What I did but had not helped fixing it fully (it lead to clickick BitTorrent Speed opened up a window in browser which was invalid) but did and maybe helped and you could try: Quote On windows stop utorrent client, delete %AppData%\Local\BitTorrentHelper folder, start client again. Quote Share this post Link to post Share on other sites
AlexTolk2000 0 Report post Posted April 8 (edited) 2 hours ago, Trivumvirate said: Hey there, it is working now. Maybe they fixed it? What I did but had not helped fixing it fully (it lead to clickick BitTorrent Speed opened up a window in browser which was invalid) but did and maybe helped and you could try: Now it's working! I did the same and backup my wallet! Edited April 8 by AlexTolk2000 Quote Share this post Link to post Share on other sites
OtecAnderson 0 Report post Posted April 10 After restore my wallwet. i lost my transaction 1280 BTT (BTT in-app - BTT on-chain) public addres - TSnDMnaXux3qHW3b2RZjsDA45zMqVwn1Gk ballance 103 BTT on this moment. Quote Share this post Link to post Share on other sites
techster 2 Report post Posted Wednesday at 07:39 PM On 4/10/2021 at 5:41 AM, OtecAnderson said: After restore my wallwet. i lost my transaction 1280 BTT (BTT in-app - BTT on-chain) public addres - TSnDMnaXux3qHW3b2RZjsDA45zMqVwn1Gk ballance 103 BTT on this moment. Please can you share screenshots with your settings tab and the dashboard? Thank you Quote Share this post Link to post Share on other sites
VKit 0 Report post Posted Wednesday at 10:20 PM i lost 2 transactions from BTT in-app to BTT on chain 1174 and 3396 , pls help Quote Share this post Link to post Share on other sites
techster 2 Report post Posted Thursday at 11:10 PM On 4/14/2021 at 5:20 PM, VKit said: i lost 2 transactions from BTT in-app to BTT on chain 1174 and 3396 , pls help Please submit your claim to bttfeedback@bittorrent.com and include the following information: your wallet's public address; screenshot of Speed's Settings; screenshot of Speed's Dashboard; screenshot of Transaction History from the Wallet. Thank you. Quote Share this post Link to post Share on other sites
boboev 0 Report post Posted Friday at 04:54 PM I have lost a couple of transactions from in-app to on-chain to the total value of nearly 15 000 BTT. Also, I have lost more than 50K of total earned BTT, after the bttspeed page stopped opening with an error message that 127.0.0.1:portnumber cannot be accessed. I am looking for any support but nobody cares to reply to me. Quote Share this post Link to post Share on other sites
techster 2 Report post Posted Friday at 06:22 PM 1 hour ago, boboev said: I have lost a couple of transactions from in-app to on-chain to the total value of nearly 15 000 BTT. Also, I have lost more than 50K of total earned BTT, after the bttspeed page stopped opening with an error message that 127.0.0.1:portnumber cannot be accessed. I am looking for any support but nobody cares to reply to me. Please update the client. The problem was fixed and you should get updates ASAP. Quote Share this post Link to post Share on other sites
boboev 0 Report post Posted Friday at 08:28 PM 2 hours ago, techster said: Please update the client. The problem was fixed and you should get updates ASAP. Thank you for your prompt answer. I tried to update the client but it says "There is not new version available at this time." Quote Share this post Link to post Share on other sites
techster 2 Report post Posted Friday at 08:39 PM We are still rolling it out. And it comes in batches. Please check again in a couple of days. 1 Quote Share this post Link to post Share on other sites
boboev 0 Report post Posted Friday at 08:43 PM 3 minutes ago, techster said: We are still rolling it out. And it comes in batches. Please check again in a couple of days. Thank you big time! This is just great news. But will I redeem all the lost in transaction BTT and all the BTT lost from TOTAL EARNED? Quote Share this post Link to post Share on other sites