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BitTorrent Speed cannot be enabled at this time.


moonMiner

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Sorry for the inconvenience. This message and yellow dot next to Speed mean that Windows blocks Speed updates or installation for unknown reason. You can try the following:

 

Windows users:

  • Stop your torrent clients that use Speed from running
  • Check and stop uTorrent/BitTorrent processes from Task Manager
  • Open File Explorer and type in %AppData%
  • You may need to go one level up until you get to AppData > Local
  • Find BitTorrent Helper folder and delete it
  • Launch your torrent client

Mac users:

  • Stop your torrent clients that use Speed from running
  • Launch Finder
  • Push combination: CMD + Shift + “.”
  • You should start seeing hidden files
  • Navigate to Users > “your user name” > Library > Application Support > BitTorrent OR BitTorrent Web
  • Find BitTorrent Helper folder and delete it
  • Launch your torrent client
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