Rubber Duck Posted May 4, 2021 Report Share Posted May 4, 2021 Hello! I don't receive any btt for uploading. For last 10tb(and early) i don't receive any coins and my earning ratio is changed from 0.05 to 0.04. Is that correct? Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s Quote Link to comment Share on other sites More sharing options...
techster Posted May 4, 2021 Report Share Posted May 4, 2021 8 hours ago, Rubber Duck said: Hello! I don't receive any btt for uploading. For last 10tb(and early) i don't receive any coins and my earning ratio is changed from 0.05 to 0.04. Is that correct? Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s Please note, earnings depend on a variety of factors such as the demand for the file and network connection. BitTorrent Speed operates as an open auction where earnings and spending depend on supply/demand balance. In simple words, if seeded content is in high demand and other users are ready to pay for it the earning would be significant. The amount of seeded content itself doesn't define the amount of BTT earned. The same logic is applicable to spendings. If you want to avoid spending your BTT, you can set up where you can earn BTT but not spend. To do that, simply turn the "Speed Increase" toggle into the "Off" state. Your ability to download won't be impacted, but there will be no increase in speed. You might see the balance changing within 24 hours after switching the Speed Increase toggle off. This happens because, when you bid on a piece of data, your BTT go to escrow first and stay there until you complete downloading the piece or until 24 hours passed - whichever comes first. If the piece was successfully downloaded, your bid goes to the seeder. If the download was not complete, BTT from escrow will be transferred back to your balance. For any other question or doubt please do not hesitate to contact us, you can also visit BitTorrent Speed's FAQs for more useful information about BitTorrent Speed. Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 5, 2021 Author Report Share Posted May 5, 2021 Thank you for answer! Today i lost in active balance 127 btt without reason... Quote Link to comment Share on other sites More sharing options...
techster Posted May 5, 2021 Report Share Posted May 5, 2021 3 hours ago, Rubber Duck said: Thank you for answer! Today i lost in active balance 127 btt without reason... We are very sorry for the inconvenience. Two issues impact the state of your wallet's balance and the data on your Speed's Dashboard. Due to technical imperfections in the protocol extension too many payment channels have been resolved as successful and thus reported fictitious earnings that created the inconsistency between earnings, spendings, and the balance in Speed. Also, it turned out that the Speed off toggle state works for the current session only. If the app is relaunched or there is another app with Speed launched the status of the Speed toggle might be reset. The interface doesn’t reflect the actual state. The fixes to the problems are on the way. Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 6, 2021 Author Report Share Posted May 6, 2021 When i need to pay for speed 2.70 btt in "total spending" balance, why "in-app balance" lost 129 btt? Quote Link to comment Share on other sites More sharing options...
rafi Posted May 7, 2021 Report Share Posted May 7, 2021 (edited) On 5/5/2021 at 7:16 PM, techster said: Due to technical imperfections in the protocol extension .... Money/BTT transactions should have *perfect* (and secure) protocol. If it is not so, and causes confusion and nondeterministic results - better not offer to use it at all, and avoid questions... Edited May 7, 2021 by rafi 1 Quote Link to comment Share on other sites More sharing options...
G.E.A.M. Posted May 7, 2021 Report Share Posted May 7, 2021 Today I lost 800 BTT and the Switch is turned off, please fix/update the app: Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 8, 2021 Author Report Share Posted May 8, 2021 I now lost a 740 btt.. Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s Quote Link to comment Share on other sites More sharing options...
rafi Posted May 8, 2021 Report Share Posted May 8, 2021 4 minutes ago, Rubber Duck said: I now lost a 740 btt. Go ahead, ask Tron for a refund! Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 9, 2021 Author Report Share Posted May 9, 2021 On 5/5/2021 at 7:16 PM, techster said: We are very sorry for the inconvenience. Two issues impact the state of your wallet's balance and the data on your Speed's Dashboard. Due to technical imperfections in the protocol extension too many payment channels have been resolved as successful and thus reported fictitious earnings that created the inconsistency between earnings, spendings, and the balance in Speed. Also, it turned out that the Speed off toggle state works for the current session only. If the app is relaunched or there is another app with Speed launched the status of the Speed toggle might be reset. The interface doesn’t reflect the actual state. The fixes to the problems are on the way. Thank you much, 127 btt was been returned, but tomorrow i lost 740 btt(750 to 10), can you please help? Thank you. Quote Link to comment Share on other sites More sharing options...
techster Posted May 10, 2021 Report Share Posted May 10, 2021 On 5/9/2021 at 10:56 AM, Rubber Duck said: Thank you much, 127 btt was been returned, but tomorrow i lost 740 btt(750 to 10), can you please help? Thank you. The same thing. The tokens will get back in some time if are not spent on downloads. Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 12, 2021 Author Report Share Posted May 12, 2021 On 5/10/2021 at 8:13 PM, techster said: The same thing. The tokens will get back in some time if are not spent on downloads. Thank you for answer. Lost coins is back to balance Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 13, 2021 Author Report Share Posted May 13, 2021 On 5/10/2021 at 8:13 PM, techster said: Not possible to move btt to on-chain more than six hour. Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s Quote Link to comment Share on other sites More sharing options...
techster Posted May 13, 2021 Report Share Posted May 13, 2021 4 hours ago, Rubber Duck said: Please check pinned posts on this forum before submitting a ticket. We would appreciate that. Quote Link to comment Share on other sites More sharing options...
wnrnal2000 Posted May 14, 2021 Report Share Posted May 14, 2021 Hi.ADMINThe 530BTT sent from ON-CHAIN to IN-APP is not marked.T/X https://tronscan.io/#/transaction/54496616d613e3bf03dafe8e6578a5b2472d4cd69032aaa17fba16f0c0f065bc my btt wallethttps://speed.btt.network/gui/index.html?port=62928#/dashboard Please check it. Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 15, 2021 Author Report Share Posted May 15, 2021 On 5/13/2021 at 8:24 PM, techster said: Please check pinned posts on this forum before submitting a ticket. We would appreciate that. All "complete" is incomplete, please check date and time. History In-app On-chain Refresh 1-8 of 8 Date & Time Amount From To Status 05/15/202121:14 1050 BTT BTT in-app BTT on-chain Pending 05/15/202115:13 1039 BTT BTT in-app BTT on-chain Complete 05/14/202122:40 1008 BTT BTT in-app BTT on-chain Complete 05/14/202116:32 1007 BTT BTT in-app BTT on-chain Complete 05/14/202113:17 1006 BTT BTT in-app BTT on-chain Complete 05/13/202123:13 1006 BTT BTT in-app BTT on-chain Complete 05/13/202115:47 1000 BTT BTT in-app BTT on-chain Complete 05/13/202111:12 1000 BTT BTT in-app BTT on-chain Complete Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s Quote Link to comment Share on other sites More sharing options...
xecutable Posted May 15, 2021 Report Share Posted May 15, 2021 (edited) The maintenance is still going on that's why. You wont be able to withdraw until the exchange is back. Edited May 15, 2021 by xecutable Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 17, 2021 Author Report Share Posted May 17, 2021 When this maintenance whas ended? From 13.05. the withdraw not working. Thank you! History In-appOn-chain Refresh 1-4 of 4 Date & Time Amount From To Status 05/17/202114:19 2349 BTT BTT in-app BTT on-chain Pending 05/16/202122:04 1174 BTT BTT in-app BTT on-chain Complete 05/16/202117:22 1172 BTT BTT in-app BTT on-chain Complete 05/16/202111:35 1156 BTT BTT in-app BTT on-chain Complete Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s Not move anything in chain... 1 Quote Link to comment Share on other sites More sharing options...
techster Posted May 18, 2021 Report Share Posted May 18, 2021 The Exchange hasn't been fully enabled yet. Sorry for that. We ran it shortly over the weekend and now analyze the data before re-launching and re-filling it. Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 18, 2021 Author Report Share Posted May 18, 2021 How can i get info when exchange start working? Quote Link to comment Share on other sites More sharing options...
Sunnypajiii Posted May 19, 2021 Report Share Posted May 19, 2021 I think by this weekend exchange will be up and running Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 20, 2021 Author Report Share Posted May 20, 2021 All transaction is incomplete, last transaction is lost totally History In-appOn-chain Date & Time Amount From To Status 05/19/202119:58 1193 BTT BTT in-app BTT on-chain Complete 05/19/202116:11 1193 BTT BTT in-app BTT on-chain Complete 05/18/202121:29 1190 BTT BTT in-app BTT on-chain Complete 05/18/202116:57 1188 BTT BTT in-app BTT on-chain Complete 05/18/202115:09 1175 BTT BTT in-app BTT on-chain Complete 05/18/202111:21 1175 BTT BTT in-app BTT on-chain Complete Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 24, 2021 Author Report Share Posted May 24, 2021 Lost transaction: Date & Time Amount From To Status 05/19/202119:58 1193 BTT BTT in-app BTT on-chain Complete In tronscan last transaction - 25days 17hrs ago TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s Quote Link to comment Share on other sites More sharing options...
EPOX Posted May 24, 2021 Report Share Posted May 24, 2021 1 hour ago, Rubber Duck said: Lost transaction: Date & Time Amount From To Status 05/19/202119:58 1193 BTT BTT in-app BTT on-chain Complete In tronscan last transaction - 25days 17hrs ago TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s Techster is now testing the situation and says it cannot move from IN-app to ON-chain.And if you look at the posts and situations in the forum right now, you can see that you can't go from IN-app to ON-chain.But why do you keep trying to move? can't understand Quote Link to comment Share on other sites More sharing options...
Rubber Duck Posted May 24, 2021 Author Report Share Posted May 24, 2021 But what i need to do to withdraw btt? Why i can't go from IN-app to ON-chain? Quote Link to comment Share on other sites More sharing options...
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