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Hello!

I don't receive any btt for uploading. For last 10tb(and early) i don't receive any coins and my earning ratio is changed from 0.05 to 0.04. Is that correct?

Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s

 

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8 hours ago, Rubber Duck said:

Hello!

I don't receive any btt for uploading. For last 10tb(and early) i don't receive any coins and my earning ratio is changed from 0.05 to 0.04. Is that correct?

Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s

 

Please note, earnings depend on a variety of factors such as the demand for the file and network connection. BitTorrent Speed operates as an open auction where earnings and spending depend on supply/demand balance. In simple words, if seeded content is in high demand and other users are ready to pay for it the earning would be significant. The amount of seeded content itself doesn't define the amount of BTT earned. The same logic is applicable to spendings.

 

If you want to avoid spending your BTT, you can set up where you can earn BTT but not spend. To do that, simply turn the "Speed Increase" toggle into the "Off" state. Your ability to download won't be impacted, but there will be no increase in speed.

 

You might see the balance changing within 24 hours after switching the Speed Increase toggle off. This happens because, when you bid on a piece of data, your BTT go to escrow first and stay there until you complete downloading the piece or until 24 hours passed - whichever comes first. If the piece was successfully downloaded, your bid goes to the seeder. If the download was not complete, BTT from escrow will be transferred back to your balance.

 

For any other question or doubt please do not hesitate to contact us, you can also visit BitTorrent Speed's FAQs for more useful information about BitTorrent Speed.

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3 hours ago, Rubber Duck said:

Thank you for answer!

Today i lost in active balance 127 btt without reason...

We are very sorry for the inconvenience. Two issues impact the state of your wallet's balance and the data on your Speed's Dashboard.

Due to technical imperfections in the protocol extension too many payment channels have been resolved as successful and thus reported fictitious earnings that created the inconsistency between earnings, spendings, and the balance in Speed. 

Also, it turned out that the Speed off toggle state works for the current session only. If the app is relaunched or there is another app with Speed launched the status of the Speed toggle might be reset. The interface doesn’t reflect the actual state. 

The fixes to the problems are on the way.

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On 5/5/2021 at 7:16 PM, techster said:

Due to technical imperfections in the protocol extension ....

Money/BTT transactions should have *perfect* (and secure) protocol. If it is not so, and causes confusion and nondeterministic results - better not offer to use it at all, and avoid questions...

Edited by rafi
  • Like 1

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4 minutes ago, Rubber Duck said:

I now lost a 740 btt.

Go ahead, ask Tron for a refund! :P

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On 5/5/2021 at 7:16 PM, techster said:

We are very sorry for the inconvenience. Two issues impact the state of your wallet's balance and the data on your Speed's Dashboard.

Due to technical imperfections in the protocol extension too many payment channels have been resolved as successful and thus reported fictitious earnings that created the inconsistency between earnings, spendings, and the balance in Speed. 

Also, it turned out that the Speed off toggle state works for the current session only. If the app is relaunched or there is another app with Speed launched the status of the Speed toggle might be reset. The interface doesn’t reflect the actual state. 

The fixes to the problems are on the way.

Thank you much, 127 btt was been returned, but tomorrow i lost 740 btt(750 to 10), can you please help? Thank you.

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On 5/9/2021 at 10:56 AM, Rubber Duck said:

Thank you much, 127 btt was been returned, but tomorrow i lost 740 btt(750 to 10), can you please help? Thank you.

The same thing. The tokens will get back in some time if are not spent on downloads.

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On 5/10/2021 at 8:13 PM, techster said:

The same thing. The tokens will get back in some time if are not spent on downloads.

Thank you for answer. Lost coins is back to balance :)

 

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On 5/10/2021 at 8:13 PM, techster said:

Not possible to move btt to on-chain more than six hour.

Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s

 

 

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4 hours ago, Rubber Duck said:

 

 

Please check pinned posts on this forum before submitting a ticket. We would appreciate that.

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On 5/13/2021 at 8:24 PM, techster said:

Please check pinned posts on this forum before submitting a ticket. We would appreciate that.

 

All "complete" is incomplete, please check date and time.

History

 
Refresh
1-8 of 8
 
Date & Time Amount From To Status
05/15/202121:14
1050 BTT
BTT in-app
BTT on-chain
Pending
05/15/202115:13
1039 BTT
BTT in-app
BTT on-chain
Complete
05/14/202122:40
1008 BTT
BTT in-app
BTT on-chain
Complete
05/14/202116:32
1007 BTT
BTT in-app
BTT on-chain
Complete
05/14/202113:17
1006 BTT
BTT in-app
BTT on-chain
Complete
05/13/202123:13
1006 BTT
BTT in-app
BTT on-chain
Complete
05/13/202115:47
1000 BTT
BTT in-app
BTT on-chain
Complete
05/13/202111:12
1000 BTT
BTT in-app
BTT on-chain
Complete

Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s

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The maintenance is still going on that's why. You wont be able to withdraw until the exchange is back.

Edited by xecutable

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When this maintenance whas ended? From 13.05. the withdraw not working. Thank you!

History

Refresh
1-4 of 4
Date & Time Amount From To Status
05/17/202114:19
2349 BTT
BTT in-app
BTT on-chain
Pending
05/16/202122:04
1174 BTT
BTT in-app
BTT on-chain
Complete
05/16/202117:22
1172 BTT
BTT in-app
BTT on-chain
Complete
05/16/202111:35
1156 BTT
BTT in-app
BTT on-chain
Complete

Wallet : TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s

Not move anything in chain...

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The Exchange hasn't been fully enabled yet. Sorry for that.

We ran it shortly over the weekend and now analyze the data before re-launching and re-filling it.

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All transaction is incomplete, last transaction is lost totally :( 

History

 
Date & Time Amount From To Status
05/19/202119:58
1193 BTT
BTT in-app
BTT on-chain
Complete
05/19/202116:11
1193 BTT
BTT in-app
BTT on-chain
Complete
05/18/202121:29
1190 BTT
BTT in-app
BTT on-chain
Complete
05/18/202116:57
1188 BTT
BTT in-app
BTT on-chain
Complete
05/18/202115:09
1175 BTT
BTT in-app
BTT on-chain
Complete
05/18/202111:21
1175 BTT
BTT in-app
BTT on-chain
Complete

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Lost transaction:
Date & Time Amount From To Status
05/19/202119:58
1193 BTT
BTT in-app
BTT on-chain
Complete

In tronscan last transaction - 25days 17hrs ago

TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s

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1 hour ago, Rubber Duck said:
Lost transaction:
Date & Time Amount From To Status
05/19/202119:58
1193 BTT
BTT in-app
BTT on-chain
Complete

In tronscan last transaction - 25days 17hrs ago

TBrXQFJrE1v2T8Mwn1bK7eZWFZBdUJyF6s

 

Techster is now testing the situation and says it cannot move from IN-app to ON-chain.
And if you look at the posts and situations in the forum right now, you can see that you can't go from IN-app to ON-chain.
But why do you keep trying to move? can't understand

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