Jump to content

BTT Speed not working


Recommended Posts

On 5/8/2021 at 8:26 AM, Plamen_Ivanov said:

Hi I installed the latest uTorrent but I don't have such option as Bittorrent Speed. In Bittorrent WEB stuck at BitTorrent Speed is syncing... and can't open the app, so it's impossible to use BTT wallet. How to fix that?

Untitled.png

Unfortunately this is happening sometimes. It depends on particular operating system's settings. We only may recommend to erase the Speed installation and start over:

Windows users:

  • Stop your torrent clients that use Speed from running
  • Check and stop uTorrent/BitTorrent processes from Task Manager
  • Open File Explorer and type in %AppData%
  • You may need to go one level up until you get to AppData > Local
  • Find BitTorrent Helper folder and delete it
  • Launch your torrent client

Mac users:

  • Stop your torrent clients that use Speed from running
  • Launch Finder
  • Push combination: CMD + Shift + “.”
  • You should start seeing hidden files
  • Navigate to Users > “your user name” > Library > Application Support > BitTorrent OR BitTorrent Web
  • Find BitTorrent Helper folder and delete it
  • Launch your torrent client
Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...