techster Posted May 12, 2021 Report Share Posted May 12, 2021 Dear users! Before you start a new topic or post to an existing one, please, follow these simple rules: Check Speed FAQ https://www.bittorrent.com/token/bittorrent-speed/faq/ or BTFS FAQ https://www.bittorrent.com/token/bittorrent-file-system/faq/ in case if your questions was already answered. Check the forum for the answers posted to similar problems. If you post a new bug, please make sure that you attach all information necessary for an investigation: Wallet's public address Wallet's log file Screenshot of Speed's dashboard and Transaction history tabs Here is on how to find the log file on Windows: Stop your torrent clients that use Speed from running Check and stop uTorrent/BitTorrent processes from Task Manager Open File Explorer and type in %AppData% You may need to go one level up until you get to AppData > Local>BitTorrentHelper Locate the "wallet.log" file and attach it to your email. Thank you for your help in doing our product better! Link to comment Share on other sites More sharing options...
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