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Niko12

Missing 14106 BTT?!

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Hello, yesterday I tried to transfer 14106 BTT from in-app to on-chain, and today it gives me that the transfer is Complete, but this amount is not in the app or in the wallet. This is not the first time I have lost a large amount, but this time I would like to return it to my wallet. How can the amount be refunded? My address ie TTwwvf6RYu5jKg4TELko2wc6oPZAp9kTnL
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Hello, today I got 79.526 BTT, but it paid me a little over 8000. I don't understand why it often happens that my BTT disappears from the app without being spent or transferred and why a very large part of my production does not appear in the app?
image.thumb.png.52a66206e1ec7774773603e585cf4b02.png

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6 hours ago, Niko12 said:

Hello, today I got 79.526 BTT, but it paid me a little over 8000. I don't understand why it often happens that my BTT disappears from the app without being spent or transferred and why a very large part of my production does not appear in the app?
image.thumb.png.52a66206e1ec7774773603e585cf4b02.png

What's your bandwidth settings, how mutch torrents and how many BTT connected users on them?

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6 hours ago, Niko12 said:

Hello, today I got 79.526 BTT, but it paid me a little over 8000. I don't understand why it often happens that my BTT disappears from the app without being spent or transferred and why a very large part of my production does not appear in the app?
image.thumb.png.52a66206e1ec7774773603e585cf4b02.png

The interface as it is now is misleading...historical earning, earning per hour and total earning is only "potential" earning...In app earning is your actual earning...

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Yes.. maybe only a simple Word like Potential Earnings.... would have made the difference for this problem...

 

i had the same issue... that first i did not understand.. then i read in whitepaper that the actual earning is only potential earning....

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Dear users! There is no "disappeared" tokens in the network. We caught incorrect representation of earnings/spendings in Speed. When the wallet reconciles the balances it may look like disappearance of BTT.

We are working on delivering the fixes and improving UX.

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