Awhile Posted May 21, 2021 Report Share Posted May 21, 2021 Dear BTT SPEED developers, today 7500 BTT disappeared from me, expenses were not shown in statistics, they just disappeared. Most likely they disappeared at the moment of a small blue stripe (in the screenshot).Why is this happening? Judging by the latest topics, I'm not the only one who faced a similar problem. I ask you to please answer me and other people with a similar problem. Where have my 7,500 BTT gone, will they return? Also, for more than a month, 800 btt has been frozen in the Pending process from the On chain - in app account in BTFS. I wrote the topic, but no one answered me. Wallet adress TRkiKeWQsGct1djoM81kTTiw3NtJ3C6qKNTESQywLmcH6QRe1anoiVgxiPTXCVkVKPps TESQywLmcH6QRe1anoiVgxiPTXCVkVKPps Link to comment Share on other sites More sharing options...
tuandl Posted May 22, 2021 Report Share Posted May 22, 2021 There are no messages showing how much the maintenance is completed or progressed! They don't respect users because the maintenance is too long without a word to reassure everyone. Link to comment Share on other sites More sharing options...
Awhile Posted May 22, 2021 Author Report Share Posted May 22, 2021 @techsterI and other people with a similar problem are waiting for your answer. BTT still haven't returned Link to comment Share on other sites More sharing options...
Awhile Posted May 23, 2021 Author Report Share Posted May 23, 2021 I need to write that exactly 24 hours later, all 7,500 BTT were returned to my account, but still I'm wondering when can I withdraw them to the on-chain balance? Link to comment Share on other sites More sharing options...
Dex Posted May 23, 2021 Report Share Posted May 23, 2021 Do not try to withdraw BTT as some people say that they have coins stuck. Just check this address https://tronscan.org/#/address/TA1EHWb1PymZ1qpBNfNj9uTaxd18ubrC7a If the address has BTT then you can withdraw.... Now the system is still down from what i see Link to comment Share on other sites More sharing options...
Anarseo Posted May 23, 2021 Report Share Posted May 23, 2021 I tried this morning, no luck Link to comment Share on other sites More sharing options...
kaka1516 Posted May 23, 2021 Report Share Posted May 23, 2021 Has anyone else faced any similar issue where as in the balance gets reset the very next ? Link to comment Share on other sites More sharing options...
techster Posted May 25, 2021 Report Share Posted May 25, 2021 The Exchange service has been down for several days for maintenance and updates. We are still testing the upgraded version of the Exchange to help our users solve existing transfer issues. Thank you for your patience! Link to comment Share on other sites More sharing options...
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