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Setup Guide not working with VPN

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The uTorrent Setup Guide doesn't work with my VPN (Surfshark.) It can't connect through the VPN to any server for the bandwidth test and the network check says that the port is closed, although it shows a green checkmark. Both yougetsignal.com and portchecker.co say the port is open. Is this a general issue with VPNs or should I raise it as an issue with Surfshark? Thanks.

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On 7/9/2021 at 9:43 PM, rafi said:

You should probably just not use this tool with VPN. As you said, there are other tools you can use...

If the Setup Guide generally doesn't work with VPNs, it should be documented as a bug. Aren't there any other VPN users here who can verify whether or not this is a uTorrent issue? Thanks.

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