Help with Port Forwarding

[Cougar24]

Hey -

I need help with Port Forwarding. I have a Westell modem and I tried the walkthrough that was on here. The problem is, is that Westell has updated that page and has changed everything around. Can someone give me like specific instructions to get the correct port for uTorrent? Thanks,

- Will

[Ultima]

You're not helping us to help you by not providing any specific information. Like the obvious "what router do you have?" -.-

[Cougar24]

Oh yea, sorry. I have a Westell Versalink 327W. Its like a modem/router. I'm on a wireless connection right now

[Cougar24]

I found where I can port forward on my modem. Problem is, is that when i try to put it in on uTorrent it still give the message that it isn't open.

I put something like 53010 in both global port ranges and the base host port and left the protocol on TCP. Is that correct?

[Ultima]

Are you adding that rule to the rules for your computer's IP address in the router?

[Cougar24]

Yea I made an open port with 53010 and enabled it... if thats what you mean

[Ultima]

What modem are you using, and what firewall?

[Cougar24]

I have the Westell Versalink 327W it doubles as a modem and a router. I don't have any special firewall installed, just the firewall that is with XP. I thought it might be something with the firewall so I disabled it and it still didn't do anything with my connection. But that yellow triangle and the red exlamation point are always at the bottom of uTorrent.

[Ultima]

Quite annoying, to say the least... I've helped walk several people through port forwarding on that same router before (or one with a VERY similar interface, don't quite remember), but I can never remember how exactly it is that I proceeded through the port forwarding... Have you checked this page though...? The interface looks exactly as yours does O.o

[Cougar24]

Yea, um... kinda already did that. Thats why i'm confused to why it isn't downloading. I'm connecting to peers though.

[Ultima]

The reason I ask is because you said "Westell has updated that page and has changed everything around," and from what I can tell, nothing's really changed... Anyway, care to take screenshots of the few pages before you got to that screen above?

[Cougar24]

On the Port Forwarding explaination page, there are 2 Versalink 327Ws, I just looked at the other one. On the one you linked me, everything is pretty much the same. One thing that is different from mine is that their's protocol says: TCP/UDP, while mine only shows one or the other. Besides that, I'm doing everything they are telling me to do. I'm not really skilled in networking though, so I might be messing up something that is really simple.

EDIT---

The reason why he has TCP/UDP on his protocol is because he was in the "Trigger Ports" window. I tried this too, but it didn't work.

[Ultima]

Did you set up a static IP?

[Cougar24]

I'm not too sure how to do that.

[Ultima]

http://www.portforward.com/networking/static-xp.htm

[Cougar24]

Alright, I tried that but it didn't seem to do anything.

[Ultima]

You're sure you set the static IP up correctly?

[Cougar24]

Yep, I did everything the walkthrough said. Although, I didn't have 2 DNS Server addresses but that shouldn't have affected anything

[Ultima]

Can you provide us with a HijackThis log?

[Cougar24]

Logfile of HijackThis v1.99.1

Scan saved at 12:31:29 AM, on 10/9/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5700.0006)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\MsPMSPSv.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe

C:\WINDOWS\system32\Rundll32.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\WINDOWS\system32\LVCOMSX.EXE

C:\Program Files\Logitech\Video\LogiTray.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Logitech\Video\FxSvr2.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Sonic Shared\Sonic Central\Main\Mediahub.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Hijack This\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r

O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [WatchDog] C:\Program Files\mobile PhoneTools\WatchDog.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Save Flash In This Page by Flash Saver - C:\PROGRA~1\FLASHS~1\save.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\PROGRA~1\FLASHS~1\save.htm

O9 - Extra 'Tools' menuitem: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\PROGRA~1\FLASHS~1\save.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204

O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://pcpitstop.com/internet/pcpConnCheck.cab

O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab

O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase5059.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1155453559312

O16 - DPF: {94EB57FE-2720-496C-B33F-D9353C6E23F7} (F-Secure Online Scanner 2.1) - http://support.f-secure.com/ols/fscax.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures04.aim.com/ygp/aol/plugin/upf/AOLUPF.en-US-AIM.9.5.1.8.cab

O16 - DPF: {ABB660B6-6694-407B-950A-EDBA5A159722} (DVCDownloadControl) - http://download.games.yahoo.com/games/web_games/sony/davinci/DVCDownloadControl.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{120B3144-77B0-4DA9-8A7D-7093B80DE88D}: NameServer = 192.168.1.254

O17 - HKLM\System\CS1\Services\Tcpip\..\{120B3144-77B0-4DA9-8A7D-7093B80DE88D}: NameServer = 192.168.1.254

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: NPDOR File Monitor Service (NFMService) - Unknown owner - C:\WINDOWS\System32\NPDORNT.exe (file missing)

[Ultima]

I don't know what to say... If you set a static IP up correctly, forwarded correctly to that static IP address, and have no firewall running, then I'm fresh out of ideas.

[tosin19]

Did anyone figure out the solution to the problem? I think I am having the same trouble. I can't seem to pass the port forwarding test.

[Ultima]

What modem? What router? What firewall?

[tosin19]

I have the westell versalink router. I've gone to portforwarding.com for the guides and tried to follow the instructions; however, I think that versalink has changed its look because there were a couple more options listed than were in the guide, such as deciding how the service would be activated...host or dynamic (for dynamic it lets me select either my computer or an ip address). So, I've been playing with a bunch of combinations to see if anything of them work and nothing....I am guessing here that I need to select TCP not UDP (or maybe it doesn't matter) and that i need to set the global and base ports to the port selected by utorrent. I am also made sure that there isn't a firewall problem (Window's defender firewall from Vista). I am wondering if maybe I don't have a static ip address and that's the problem...but I thought that ips only change after you restart your computer...so shouldn't I at least pass the test once before restarting?

Anyway, so I am very confused and very new at this.

[Ultima]

Some routers simply don't forward ports to IPs within their DHCP range, so you'll most definitely want to set a static IP up for your computer outside of the router's DHCP range. Just for confirmation, the Westell serves as a modem and a router, right? Is there a separate, dedicated router also connected between your computer and the Westell?