"It seems that uTorrent is already running, but is not responding"

[themightyblot]

Whenever queuing up new downloads, uTorrent re-starts itself, causing the program to put up a "It seems that uTorrent is already running, but is not responding" message. I'm also having problems within uTorrent itself, as it's horribly unresponsive at times to doing anything within it outside of downloading/uploading. The downloading and uploading seem to be fine, it's just when I try to remove a torrent from the list or select individual parts of a torrent that it won't respond for 10 seconds or more.

[Ultima]

Get Process Explorer from sysinternals.com, File > Save, then post the contents of the saved process list in the .txt file here.

[Aequitas]

I am having the same problem. when i try to open it the first time nothing happens and when i try again a message comes up saying "It seems like Utorrent is already running but not responding. Please close all utorrent processes and try again." i even tried uninstalling and then installing it again. nothing is working. help please.

[cjard]

Aeqitas; im seeding about 300 gigs of stuff located on a network drive. Every time I start uT there is a significant delay as uT checks the files and starts seeding them. It does all this before the GUI shows up.

Be patient. If you can see uTorrent in the Processes list in Task Manager, then it's busy starting up..

[Switeck]

µTorrent should only be checking that the files exist and are the correct size in that case, rather than doing a complete hash check...so that shouldn't take more than maybe 15-30 seconds if everything is still there.

If you've been changing around drive letters though, and numerous torrent files are unavailable, then the delay may be longer.

[cjard]

Switeck: Indeed: 30 seconds before the GUI appears is a "significant delay" - I bet Aquetias is experiencing this and not being patient enough. Perhaps a message of what UT is doing would suffice..

[kstephens98]

I am experiencing this issue as well. It's not a simple delay at startup of utorrent. Its intermittent periods of unresponsive GUI. More like intermittent responsiveness in my case. It just freezes for 10 - 20 seconds at a time and then becomes responsive for about 2 seconds then goes unresponsive again. Here is the text from Process Explorer.

Any help is appreciated. I really like utorrent and don't want to have to resort to another client.

Process PID CPU Description Company Name

System Idle Process 0 65.85

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4 1.51

smss.exe 500 Windows Session Manager Microsoft Corporation

csrss.exe 632 Client Server Runtime Process Microsoft Corporation

wininit.exe 684 Windows Start-Up Application Microsoft Corporation

services.exe 728 0.76 Services and Controller app Microsoft Corporation

svchost.exe 884 Host Process for Windows Services Microsoft Corporation

ehmsas.exe 2608 Media Center Media Status Aggregator Service Microsoft Corporation

DEFRAG~3.EXE 3284 Ashampoo Magical Defrag 2 ashampoo Technology GmbH & Co. KG

defragActivityMonitor.exe 4072

mobsync.exe 1488 Microsoft Sync Center Microsoft Corporation

ehrec.exe 4696 Windows Media Center Host Module Microsoft Corporation

HelpPane.exe 5216 Microsoft® Help and Support Microsoft Corporation

svchost.exe 980 Host Process for Windows Services Microsoft Corporation

svchost.exe 1048 Host Process for Windows Services Microsoft Corporation

Ati2evxx.exe 1100 ATI External Event Utility EXE Module ATI Technologies Inc.

Ati2evxx.exe 1752 ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 1120 Host Process for Windows Services Microsoft Corporation

audiodg.exe 1252 Windows Audio Device Graph Isolation Microsoft Corporation

svchost.exe 1156 Host Process for Windows Services Microsoft Corporation

dwm.exe 1456 5.30 Desktop Window Manager Microsoft Corporation

WUDFHost.exe 2144 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

svchost.exe 1188 Host Process for Windows Services Microsoft Corporation

taskeng.exe 1564 Task Scheduler Engine Microsoft Corporation

taskeng.exe 3564 Task Scheduler Engine Microsoft Corporation

taskeng.exe 5308 Task Scheduler Engine Microsoft Corporation

SLsvc.exe 1284 Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 1332 Host Process for Windows Services Microsoft Corporation

svchost.exe 1480 Host Process for Windows Services Microsoft Corporation

spoolsv.exe 1868 Spooler SubSystem App Microsoft Corporation

svchost.exe 1908 Host Process for Windows Services Microsoft Corporation

aawservice.exe 2928 2.27 Ad-Aware 2007 Service Lavasoft AB

agrsmsvc.exe 3012 Agere Soft Modem Call Progress Service Agere Systems

aDefragService.exe 3040 Ashampoo Magical Defrag 2

nod32krn.exe 3276 NOD32 Kernel Service Eset

nod32kui.exe 2428 NOD32 Control Center GUI Eset

svchost.exe 3320 Host Process for Windows Services Microsoft Corporation

svchost.exe 3368 Host Process for Windows Services Microsoft Corporation

sdhelp.exe 3424 PC Tools Research Pty Ltd

svchost.exe 3520 Host Process for Windows Services Microsoft Corporation

svchost.exe 3612 Host Process for Windows Services Microsoft Corporation

SearchIndexer.exe 4048 Microsoft Windows Search Indexer Microsoft Corporation

SearchProtocolHost.exe 3220 Microsoft Windows Search Protocol Host Microsoft Corporation

SearchFilterHost.exe 1732 Microsoft Windows Search Filter Host Microsoft Corporation

VistaFirewallService.exe 3364 2.27 Vista Firewall Control Sphinx Software

ehsched.exe 3960 Windows Media Center Scheduler Service Microsoft Corporation

ehrecvr.exe 4832 1.51 Windows Media Center Receiver Service Microsoft Corporation

wmpnetwk.exe 5600 Windows Media Player Network Sharing Service Microsoft Corporation

usnsvc.exe 5880 Messenger Sharing USN Journal Reader Service Microsoft Corporation

lsass.exe 740 Local Security Authority Process Microsoft Corporation

lsm.exe 752 Local Session Manager Service Microsoft Corporation

csrss.exe 696 Client Server Runtime Process Microsoft Corporation

winlogon.exe 916 Windows Logon Application Microsoft Corporation

explorer.exe 864 2.27 Windows Explorer Microsoft Corporation

MSASCui.exe 2256 Windows Defender User Interface Microsoft Corporation

RtHDVCpl.exe 2288 HD Audio Control Panel Realtek Semiconductor

DUMeter.exe 2296 DU Meter Hagel Technologies Ltd

daemon.exe 2316 Virtual DAEMON Manager DT Soft Ltd.

VistaFirewallControl.exe 2340 Vista Firewall Control Sphinx Software

defragTaskBar.exe 2348

sidebar.exe 2380 Windows Sidebar Microsoft Corporation

sidebar.exe 2752 2.27 Windows Sidebar Microsoft Corporation

msnmsgr.exe 2388 Messenger Microsoft Corporation

ehtray.exe 2396 Media Center Tray Applet Microsoft Corporation

swdoctor.exe 2404 Spyware Doctor PC Tools Research Pty Ltd

ObjectDock.exe 2448 ObjectDock Plus Stardock

utorrent.exe 4488

firefox.exe 1944 Firefox Mozilla Corporation

ehshell.exe 4324 13.62 Media Center Microsoft Corporation

procexp.exe 5528 2.27 Sysinternals Process Explorer Sysinternals

[Firon]

NOD32 stands out in that list. It's been giving users problems lately.

[kstephens98]

Yeah, I thought that too, but I tried closing NOD32 and then running utorrent and the problem persists.

[Switeck]

Did you remove NOD32 from your hard drive?

It's like a trojan, only a complete uninstall will guarantee it's not loading into memory.

[Firon]

CLosing won't work, only uninstalling.

[kstephens98]

Okay, I'll try to uninstall to see if that is causing the issues when I am able. If NOD32 is the problem, what other Anti Virus software would you suggest with Vista Ultimate?

Update: I tried uninstalling NOD32 and the problem persists.

[Switeck]

There have been a LOT of Vista tricks and tips posted lately, see if they help.

...like this one:

http://forum.utorrent.com/viewtopic.php?id=20664

...and here:

http://forum.utorrent.com/viewtopic.php?id=20979

[kstephens98]

Thanks, but neither apply. My net connection with utorrent is fine. Speeds are fine. Its the user interface that is unresponsive >80% of the time with brief periods of responsiveness in between lags of unresponsiviness. For instance, I'll double click on the task bar Icon to get utorrent window and will have to wait 10 - 20 seconds before the window actually shows up. Once it does show on the desktop, if I click on anything, again another 10-20 second delay before anything happens, and so on.... I can tell you that it seems directly related to the number of torrents I have in the queue. I had 4 torrents in my window and utorrent was very slow to respond. I now have only 2 torrents in queue and utorrents response is much quicker now. Hardly lags at all. Anyway, I guess I'll just limit the number of torrents I have in queue until a better solution is found. It will probably take some time for all of the software vendors out there to get things configured correctly for Vista. Thanks for all of your help.

[Switeck]

What's µTorrent's half open max set to under its advanced settings?

Vista Home Edition's max is only 5, so µTorrent needs to be set to 4 or less.

[kstephens98]

net.half_open was set to 8. I am using Vista Ultimate btw. I changed it to 4, but did not seem to help. utorrent gui still freezing. Thanks for the suggestion.

[orik]

I experienced the same "freeze" problem. Uninstalling "Spyware Doctor" ver.5 resolved it. I did it just 15 min ago. Spyware Doctor ver 4 works fine.

Now I'm planning to write to Spyware Doctor support and explain the problem/bug.

George

[MatrixM]

I was having the exact same problem here. In my case it turned out to be network shares that files had been saved to that were no longer available. Like Switeck and cjard mentioned, it was taking a while for uTorrent to realize that the location for the torrents were no longer available. In my case it took utorrent about a full minute to finally start up. I attribute this to the clunky NFS client implementation I've got on this windows box. I was thinking that it had be because of a windows update that was performed recently, I'm glad others had experienced this already and had a useful solution to my problem. For those who are experiencing the issue of it not starting right away and seeming to hang, just wait some time. Go make a cup of coffee, or grab a snack or something. It should be running by the time you get back. Then you can remove the torrents that are pointing to inaccessible locations.

Unfortunately, none of this helps the original poster who seems to be having different problems.

[orik]

Reply from PC Tools (SpywareDoctor) - ha-ha-ha they want me debugging it...

"Thank you for you patience. In regards to your email, please be aware that Spyware Doctor contains many extensive tools to provide real time protection from potential threats.

Can you please turn the OnGuard feature ON and then turn all of the individual tools to OFF. Can you please then turn all of the Tools back ON one at a time to see if you can isolate the problem tool specific to your PC.

If you require further assistance, please reply to this email.

Kind Regards,

Brian Wu

Technical Support Representative

PC Tools Customer Support Services"

[Switeck]

Their reply is: "We don't know what's wrong...but we want you to tell us!"

...shows that maybe they didn't do enough in-house testing before they released their beta (or alpha) software out the door.