flitox Posted March 5, 2007 Report Posted March 5, 2007 ok i have that weird issue at time. utorrent suddenly stop to being able to connect to trackers (piblics & privates), dispalying an 'tracker timeout' msg. when it's happening, if i close utorrent, then i can't restart it and get told that it's already running. effectively, when looking at the task manager, utorrent process is still running. the problem here is that it cannot be killed so the only way to have utorrent restated is to reboot the computer.when doing so utorrent work as good as it can.any suggestion of what could happening???
Ultima Posted March 6, 2007 Report Posted March 6, 2007 Can you check the first link in my signature regarding interrupted internet connections? Additionally, is this happening with every tracker you use?
flitox Posted March 6, 2007 Author Report Posted March 6, 2007 the connection is up & running great, in utorrent i'm still connected to the others peers, download & upload as good as i can do, even seems like i can get new peers connecting to me. but i can not establish a connection with the tracker (when this happen, it's for every tracker i have to connect to), all icons turn to red, the only at the botton of utorrent is still green, port is is open.i'm pretty sure this has more to do with the fact that when this happens, i can't kill utorrent process in the task manager and have to restart the computer to have it work back to normal. but what in win XP can cause this?? i have no idea as 99% of the time utorrent worked very well and i don't have any problems with it.i'm using ver 1.6 (built 474) and it's also happen after a while in the previous versio ni used which was maybe a 1.54 beta version (i don't have the .exe anymore and i dont remember)
Ultima Posted March 6, 2007 Report Posted March 6, 2007 What do you have net.max_halfopen set to in Preferences > Advanced, and what is your TCPIP.sys limit set at?
flitox Posted March 6, 2007 Author Report Posted March 6, 2007 net.max_halfopen is at 8tcpip.sys limit is set at.........16777214
Ultima Posted March 7, 2007 Report Posted March 7, 2007 >.>Overkill... Anyhow, have you checked the FAQ to see if you're using ANY of the incompatible softwares as listed in the FAQ? What security software(s) are you using? Also, get Process Explorer from sysinternals.com, run it, File > Save, then post the contents of the saved process list in the .txt file here.
flitox Posted March 7, 2007 Author Report Posted March 7, 2007 ok gave a look at the GAQ, i didn't use some incompatible softwaresecurity software: kaspersky internet securityhere is the saved file by process explorer, i hope i did it right.....Process PID CPU Description Company NameSystem Idle Process 0 43.48 Interrupts n/a Hardware Interrupts DPCs n/a 11.59 Deferred Procedure Calls System 4 2.90 smss.exe 832 Gestionnaire de session Windows NT Microsoft Corporation csrss.exe 896 Client Server Runtime Process Microsoft Corporation winlogon.exe 924 Application d'ouverture de session Windows NT Microsoft Corporation services.exe 968 1.45 Applications Services et Contrôleur Microsoft Corporation svchost.exe 1148 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1196 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1316 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1416 Generic Host Process for Win32 Services Microsoft Corporation spoolsv.exe 1560 Spooler SubSystem App Microsoft Corporation avp.exe 1636 4.35 Kaspersky Anti-Virus Kaspersky Lab DkService.exe 1652 4.35 DKSERVICE.EXE Diskeeper Corporation svchost.exe 1700 Generic Host Process for Win32 Services Microsoft Corporation mdm.exe 1744 Machine Debug Manager Microsoft Corporation svchost.exe 3960 Generic Host Process for Win32 Services Microsoft Corporation lsass.exe 980 LSA Shell (Export Version) Microsoft Corporationexplorer.exe 156 1.45 Explorateur Windows Microsoft Corporation avp.exe 1816 Kaspersky Anti-Virus Kaspersky Lab ctfmon.exe 2004 CTF Loader Microsoft Corporation utorrent.exe 2548 1.45 slsk.exe 3032 1.45 SoulSeek Shareaza.exe 1168 20.29 Shareaza Ultimate File Sharing Shareaza Development Team firefox.exe 2912 Firefox Mozilla Corporation winamp.exe 2100 2.90 Winamp Nullsoftprocexp.exe 3840 4.35 Sysinternals Process Explorer SysinternalsProcess: utorrent.exe Pid: 2548Name Description Company Name Versionadvapi32.dll API avancées Windows 32 Microsoft Corporation 5.01.2600.2180browseui.dll Bibliothèque de l'interface utilisateur du navigateur Microsoft Corporation 6.00.2900.3059clbcatq.dll Microsoft Corporation 2001.12.4414.0308comctl32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2982comdlg32.dll DLL commune de boîtes de dialogues Microsoft Corporation 6.00.2900.2180comres.dll Microsoft Corporation 2001.12.4414.0258ctype.nls dnsapi.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2938gdi32.dll GDI Client DLL Microsoft Corporation 5.01.2600.2818hnetcfg.dll Gestionnaire de configuration de réseau domestique Microsoft Corporation 5.01.2600.2180imm32.dll Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.2180iphlpapi.dll API de l'application d'assistance IP Microsoft Corporation 5.01.2600.2912kernel32.dll DLL du client API BASE Windows NT Microsoft Corporation 5.01.2600.2945locale.nls msctf.dll DLL de MSCTF Server Microsoft Corporation 5.01.2600.2180msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.2180msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180mswsock.dll Fournisseur de service Sockets 2.0 de Microsoft Windows Microsoft Corporation 5.01.2600.2180ntdll.dll DLL Couche NT Microsoft Corporation 5.01.2600.2180ole32.dll Microsoft OLE pour Windows Microsoft Corporation 5.01.2600.2726oleaut32.dll Microsoft Corporation 5.01.2600.2180rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2938rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.2180shell32.dll DLL commune du shell Windows Microsoft Corporation 6.00.2900.3051shlwapi.dll Bibliothèque d'utilitaires légers du Shell Microsoft Corporation 6.00.2900.3059sortkey.nls sorttbls.nls unicode.nls user32.dll DLL client de l'API Utilisateur de Windows XP Microsoft Corporation 5.01.2600.2622utorrent.exe uxtheme.dll Bibliothèque de thèmes Ux Microsoft Microsoft Corporation 6.00.2900.2180version.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180wldap32.dll DLL API LDAP Win32 Microsoft Corporation 5.01.2600.2180ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180ws2help.dll Application d'assistance de Windows Socket 2.0 pour Windows NT Microsoft Corporation 5.01.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180
Firon Posted March 8, 2007 Report Posted March 8, 2007 I see Kaspersky. It probably has internet-security functions.
flitox Posted March 8, 2007 Author Report Posted March 8, 2007 yep, it's has a firewall but ports have been opened. i doubt it is the problem as 99% of the time i have absolutly no problems with u torrent.it just at time when something lock something in windows (i guess) since i can kill the process in the task manager.i would only use public trackers i would not even care since the download/upload seems to work as good as it can but i'm also using private tracker with ratio and here it's really annoying as i'm losing all the benefit of uploading.
Firon Posted March 8, 2007 Report Posted March 8, 2007 Remove kaspersky's firewall rules and re-add them.
flitox Posted March 8, 2007 Author Report Posted March 8, 2007 it happen once again, so removing/readding rule to kaspersky didn't change a thing:-(
Switeck Posted March 8, 2007 Report Posted March 8, 2007 Are these typically running as well while µTorrent is running?:slsk.exe 3032 1.45 SoulSeek Shareaza.exe 1168 20.29 Shareaza Ultimate File Sharing Shareaza Development Teamfirefox.exe 2912 Firefox Mozilla Corporationwinamp.exe 2100 2.90 Winamp NullsoftIt may be the case that they just aren't compatible with µTorrent, or they too aggressively compete for limited (networking bandwidth?) resources.
Firon Posted March 9, 2007 Report Posted March 9, 2007 All I can suggest now is uninstalling Kaspersky. If it works, try a different AV, if not, re-install it. :\
flitox Posted March 9, 2007 Author Report Posted March 9, 2007 well firon, i guess i will not uninstall kaspersky so i think i'll leave everything as it is......next time i could get stuck could be tomorrow or in a week or a month.thanks a lot for the replies & effortswiteck, they aren't always running along with utorrent and they all have their own net limiter and utorrent get like 80% of the bandwidth. it's still doesn't explain why i cant kill utorrent in the taskmanager after i have closed down utorrent program.
Switeck Posted March 9, 2007 Report Posted March 9, 2007 µTorrent does last-second "housekeeping" when you close it. If you had multi-GB torrents running, the delay between the window disappearing and µTorrent unloading from memory can be well over 15 seconds.
david999 Posted March 9, 2007 Report Posted March 9, 2007 I have received this error and it usually happens when my router reboots try this it should fix this error on private trackers open browser and login again to your tracker and while browser is logged in to the site the torrent came from, right click on the torrent in ut and click update tracker this helps for private trackers if you don't have a static ip address.some sites don't use passkeys they work off your ip address
flitox Posted March 9, 2007 Author Report Posted March 9, 2007 switeck, i can wait a couple minute, i doesn't change a thing, utorrent cant be remove from taskmanager and there you can see it has absolutly no activity.david999, unfortunatly this is not happening when the router reboot, so it's not ip address issue (especially since most of the private tracker i use have passkey ;-) )
Switeck Posted March 9, 2007 Report Posted March 9, 2007 Please get Process Explorer from www.sysinternals.com (bought out by Microsoft unfortunately...but I think it still works ok, for now.)It may be able to tell why µTorrent is stuck in memory based on whether any DLLs it's using are loaded improperly into memory (shown in yellow.) It will also allow you to see dependencies between µTorrent and DLLs that should not exist.It's a longshot, but it's the best idea I have for now.
flitox Posted March 9, 2007 Author Report Posted March 9, 2007 isn't it what i already post a bit earlier in post#7??? the dlls shown are those used by utorrentor maybe i have to wait next time i'm having problem with utorrent to post the report????
Switeck Posted March 9, 2007 Report Posted March 9, 2007 My bad, duh there.I need to clarify...Process Explorer has a bottom optional window which shows either DLLs or handles. Either one or both might be useful in figuring out why µTorrent doesn't want to unload from memory.
david999 Posted March 10, 2007 Report Posted March 10, 2007 ok try this it might work for you it does for me when I can't get windows to do what I want it to do this program[http://ccollomb.free.fr/unlocker/] is free and small and it allows you to unlock windows hooks and allows to terminate running programs and if you have any previous versions of utorrent on your hard disk you may want to delete those as well
flitox Posted March 10, 2007 Author Report Posted March 10, 2007 i'm trying that david, thanks for the link
flitox Posted March 22, 2007 Author Report Posted March 22, 2007 ok utorrent got locked once again, heres the reports from processexplorerProcess PID CPU Description Company NameSystem Idle Process 0 47.83 Interrupts n/a 1.45 Hardware Interrupts DPCs n/a 1.45 Deferred Procedure Calls System 4 smss.exe 620 Gestionnaire de session Windows NT Microsoft Corporation csrss.exe 736 Client Server Runtime Process Microsoft Corporation winlogon.exe 796 Application d'ouverture de session Windows NT Microsoft Corporation services.exe 964 1.45 Applications Services et Contrôleur Microsoft Corporation svchost.exe 1140 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1188 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1308 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1448 Generic Host Process for Win32 Services Microsoft Corporation spoolsv.exe 1556 Spooler SubSystem App Microsoft Corporation avp.exe 1628 1.45 Kaspersky Anti-Virus Kaspersky Lab DkService.exe 1644 DKSERVICE.EXE Diskeeper Corporation svchost.exe 1696 Generic Host Process for Win32 Services Microsoft Corporation mdm.exe 1716 Machine Debug Manager Microsoft Corporation svchost.exe 3560 Generic Host Process for Win32 Services Microsoft Corporation lsass.exe 976 LSA Shell (Export Version) Microsoft Corporationexplorer.exe 980 28.99 Explorateur Windows Microsoft Corporation avp.exe 1932 Kaspersky Anti-Virus Kaspersky Lab ctfmon.exe 1772 CTF Loader Microsoft Corporation utorrent.exe 2560 slsk.exe 1584 2.90 SoulSeek Shareaza.exe 3756 10.14 Shareaza Ultimate File Sharing Shareaza Development Team firefox.exe 3804 Firefox Mozilla Corporation WINZIP32.EXE 2700 WinZip WinZip Computing LP procexp.exe 1024 4.35 Sysinternals Process Explorer SysinternalsProcess: utorrent.exe Pid: 2560Name Description Company Name Version<Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> <Pagefile Backed> advapi32.dll API avancées Windows 32 Microsoft Corporation 5.01.2600.2180apphelp.dll Application Compatibility Client Library Microsoft Corporation 5.01.2600.2180browseui.dll Bibliothèque de l'interface utilisateur du navigateur Microsoft Corporation 6.00.2900.3059clbcatq.dll Microsoft Corporation 2001.12.4414.0308comctl32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2982comdlg32.dll DLL commune de boîtes de dialogues Microsoft Corporation 6.00.2900.2180comres.dll Microsoft Corporation 2001.12.4414.0258crypt32.dll Crypto API32 Microsoft Corporation 5.131.2600.2180cryptui.dll Fournisseur de l'interface Microsoft Trust Microsoft Corporation 5.131.2600.2180ctype.nls dnsapi.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2938gdi32.dll GDI Client DLL Microsoft Corporation 5.01.2600.2818hnetcfg.dll Gestionnaire de configuration de réseau domestique Microsoft Corporation 5.01.2600.2180imagehlp.dll Windows NT Image Helper Microsoft Corporation 5.01.2600.2180imm32.dll Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.2180iphlpapi.dll API de l'application d'assistance IP Microsoft Corporation 5.01.2600.2912kernel32.dll DLL du client API BASE Windows NT Microsoft Corporation 5.01.2600.2945locale.nls msasn1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.2180msctf.dll DLL de MSCTF Server Microsoft Corporation 5.01.2600.2180msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.2180msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180mswsock.dll Fournisseur de service Sockets 2.0 de Microsoft Windows Microsoft Corporation 5.01.2600.2180netapi32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.2976ntdll.dll DLL Couche NT Microsoft Corporation 5.01.2600.2180ole32.dll Microsoft OLE pour Windows Microsoft Corporation 5.01.2600.2726oleaut32.dll Microsoft Corporation 5.01.2600.2180rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2938rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.2180scrchpg.dll Script Checker Kaspersky Lab 6.00.0002.0614shdocvw.dll Bibliothèque d'objets et de contrôles de documents de l'environnement Microsoft Corporation 6.00.2900.3059shell32.dll DLL commune du shell Windows Microsoft Corporation 6.00.2900.3051shlwapi.dll Bibliothèque d'utilitaires légers du Shell Microsoft Corporation 6.00.2900.3059sortkey.nls sorttbls.nls unicode.nls user32.dll DLL client de l'API Utilisateur de Windows XP Microsoft Corporation 5.01.2600.2622utorrent.exe uxtheme.dll Bibliothèque de thèmes Ux Microsoft Microsoft Corporation 6.00.2900.2180version.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180wininet.dll Extensions Internet pour Win32 Microsoft Corporation 6.00.2900.3059winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180wintrust.dll API Microsoft de vérification de la confiance Microsoft Corporation 5.131.2600.2180wldap32.dll DLL API LDAP Win32 Microsoft Corporation 5.01.2600.2180ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180ws2help.dll Application d'assistance de Windows Socket 2.0 pour Windows NT Microsoft Corporation 5.01.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180Process: utorrent.exe Pid: 2560Type NameDesktop \DefaultDirectory \KnownDllsDirectory \WindowsDirectory \BaseNamedObjectsEvent Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event Event \BaseNamedObjects\crypt32LogoffEventEvent Event Event Event Event Event Event Event File C:\Documents and Settings\vincentFile C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03File \Device\TcpFile \Device\WMIDataDeviceFile \Device\Afd\EndpointFile \Device\UdpFile \Device\Afd\AsyncConnectHlpFile C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03File \Device\Afd\EndpointFile \Device\NetBT_Tcpip_{FAC0F886-B0BD-4E35-954E-4065CE55D83B}File \Device\NetBT_Tcpip_{5FC2C629-5930-44B4-B4C4-B4473F553DC4}IoCompletion IoCompletion IoCompletion IoCompletion IoCompletion Key HKLMKey HKCUKey HKCU\Software\ClassesKey HKCRKey HKLM\SOFTWARE\Microsoft\COM3Key HKUKey HKCRKey HKUKey HKLM\SOFTWARE\Microsoft\COM3Key HKLM\SOFTWARE\Microsoft\COM3Key HKCR\CLSIDKey HKCRKey HKLM\SOFTWARE\Microsoft\COM3Key HKUKey HKLM\SOFTWARE\Microsoft\COM3Key HKLM\SOFTWARE\Microsoft\COM3Key HKCR\CLSIDKey HKCU\Software\ClassesKey HKCU\Software\ClassesKey HKLM\SYSTEM\ControlSet002\Services\WinSock2\Parameters\Protocol_Catalog9Key HKLM\SYSTEM\ControlSet002\Services\WinSock2\Parameters\NameSpace_Catalog5Key HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\CountKey HKCU\Software\ClassesKey HKCU\Software\ClassesKey HKCU\Software\ClassesKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{5E6AB780-7743-11CF-A12B-00AA004AE837}\CountKey HKCU\Software\ClassesKey HKCU\Software\ClassesKey HKCU\Software\ClassesKeyedEvent \KernelObjects\CritSecOutOfMemoryEventMutant \BaseNamedObjects\ShimCacheMutexMutant \BaseNamedObjects\µTorrent4823DF041B09Mutant Mutant \BaseNamedObjects\_SHuassist.mtxMutant Port Port Process utorrent.exe(2560)Section Section \BaseNamedObjects\ShimSharedMemorySemaphore \BaseNamedObjects\shell.{A48F1A32-A340-11D1-BC6B-00A0C90312E1}Semaphore Thread utorrent.exe(2560): 2564Thread utorrent.exe(2560): 2568Thread utorrent.exe(2560): 2564Thread utorrent.exe(2560): 2572Thread utorrent.exe(2560): 2572Thread utorrent.exe(2560): 2656Thread utorrent.exe(2560): 2572Thread utorrent.exe(2560): 2656Thread utorrent.exe(2560): 2656Thread utorrent.exe(2560): 2568Thread utorrent.exe(2560): 3372Timer WindowStation \Windows\WindowStations\WinSta0WindowStation \Windows\WindowStations\WinSta0WmiGuid
flitox Posted March 22, 2007 Author Report Posted March 22, 2007 it was made by the way, after i closed utorrent since the process stayed alive (somewhat) in the taskmanager
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