Utorrent Crashes On Click

[Jeff234]

Hi, i have always used uTorrent and i love it, but now whenever i click to run it it says

so i uninstalled it from my computer, tried te reinstall it and got this message

i am lost, what do i need to do?

[DreadWingKnight]

Get us the data the error report contains.

[Jeff234]

Thats the Err0r Report

[Ultima]

Get Process Explorer from sysinternals.com, run it, File > Save, then post the contents of the saved process list in the .txt file here.

This sounds like a case of your computer being malware-infested.

[Firon]

Um, your computer is majorly messed up. That you can't open exeuctables is a serious indication that you have viruses.

[Jeff234]

Ok I Ran it and heres The .txt

Process PID CPU Description Company Name

System Idle Process 0 90.00

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 560 Windows NT Session Manager Microsoft Corporation

csrss.exe 624 Client Server Runtime Process Microsoft Corporation

winlogon.exe 648 Windows NT Logon Application Microsoft Corporation

services.exe 692 1.25 Services and Controller app Microsoft Corporation

svchost.exe 844 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 916 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1028 Generic Host Process for Win32 Services Microsoft Corporation

wuauclt.exe 3688 Automatic Updates Microsoft Corporation

svchost.exe 1072 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1156 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1316 Generic Host Process for Win32 Services Microsoft Corporation

LEXBCES.EXE 1444 LexBce Service Lexmark International, Inc.

LEXPPS.EXE 1488 LEXPPS.EXE Lexmark International, Inc.

spoolsv.exe 1480 Spooler SubSystem App Microsoft Corporation

acsd.exe 1648 AOL Connectivity Service America Online, Inc.

aolavupd.exe 1660 SSC Antivirus DAT Update Service AOL LLC

avgamsvr.exe 1704 AVG Alert Manager GRISOFT, s.r.o.

avgupsvc.exe 1740 AVG Update Service GRISOFT, s.r.o.

avgemc.exe 1752 AVG E-Mail Scanner GRISOFT, s.r.o.

ITMRTSVC.exe 1796 eTrust PestPatrol Real-time service CA, Inc.

McShield.exe 1844 On-Access Scanner service McAfee Inc.

MpfService.exe 2024 5.00 McAfee Personal Firewall Service McAfee Corporation

ULCDRSvr.exe 184 ULCDRSvr Ulead Systems, Inc.

wanmpsvc.exe 268 Wan Miniport (ATW) Service America Online, Inc.

alg.exe 3680 Application Layer Gateway Service Microsoft Corporation

svchost.exe 2888 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 2496 Generic Host Process for Win32 Services Microsoft Corporation

iPodService.exe 1808 iPodService Module Apple Computer, Inc.

lsass.exe 704 LSA Shell (Export Version) Microsoft Corporation

csrss.exe 2688 Client Server Runtime Process Microsoft Corporation

winlogon.exe 2948 Windows NT Logon Application Microsoft Corporation

wuauclt.exe 2208 Automatic Updates Microsoft Corporation

explorer.exe 1284 Windows Explorer Microsoft Corporation

ctfmon.exe 3604 CTF Loader Microsoft Corporation

explorer.exe 3064 Windows Explorer Microsoft Corporation

PimpStreamer.exe 3396 PimpStreamer, Streams video from PC to PSP Realtime! DickyDick Inc http://www.geocities.com/DickyDick1969

Azureus.exe 3844 1.25 Aelitis

wpwin12.exe 3544 WordPerfect® 12 Corel Corporation

firefox.exe 2032 Firefox Mozilla Corporation

procexp.exe 1404 2.50 Sysinternals Process Explorer Sysinternals

ctfmon.exe 108 CTF Loader Microsoft Corporation

[Ultima]

>.>

I don't see anything obvious that would cause problems... Yeah, your computer's probably malware infected as we've previously suggested.

[Jeff234]

So what should i do?

[Ultima]

Reinstall Windows.

[Switeck]

Try closing EVERY other program running on your computer.

Use Process Explorer to even nail a few that don't have visible windows.

(*NOTE* SOME ARE NEEDED!)

Once you've got things down to a minimum, then try running µTorrent again.

If it doesn't work at all (even if badly), then your box is probably hosed.

Try AVG antivirus, Spybot Seek and Destroy, Ad Aware, and a few other programs if you don't feel like formatting.

Also, UNINSTALL as much as you can -- especially if you can reinstall it later from original disks. This way, you can completely rule out certain programs one at a time.

[Jeff234]

iS there any way i can complety reset my computer without deleting my Legally backed up DVDs on my HDD

[Switeck]

If you have multiple hard drives, you could format only drive C: and reinstall windows on that.