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Deleting files


upstateSCgirl

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Posted

I am not sure if this is troubleshooting or a bug.

I can get the files to be removed from the utorrent program but I can not delete them from my hard drive. It gives an error "You do not have permission to delete the files" and I used unlocker and it gives me an error "Not authorized to delete files" and sends me to unlockers FAQ which sends me to C++ in the windows vista help files. And let me just say no one writing over at windows vista help have a clue what they are talking about. The instructions do not even fit my OS.

I checked the FAQ here and all it talks about is deleting files the proper way-the way I have already tried.

I have even uninstalled utorrent and tried to delete the files but once again I got the same error message.

Is there any clue about how to delete the files? Or did I even make sense?

Posted

odd. It's possible you have a virus or another undesirable that is locking access to those files. Try accessing them in Safe Mode. (are you running Vista? I don't even know if Vista has a "safe mode" anymore) Virus Scanning / Spyware wouldn't be out the question either.

Posted

I am using vista. I am sure there is a safe mode on here somewhere but I don't believe anyone at microsoft knows where it is lol. I have ran spyware and a virus scan on here today and I was clean. And luckily this computer is only a week old so I haven't had much time to fill it up with any spyware yet.

Posted

i will thank you

i don't recommend vista either lol

Edited to add :

Deleting the files in safe mode worked. Although F8 isn't the magic button for vista. I had to pull the plug so I could get it to come up in the safe mode.

Thanks so much!

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