uTorrent and Fatal Errors?

[HexusOdy]

Hi guys,

I recently switched from Bitcomet to uTorrent and find it a much better program. Really loving it. Apart from one thing.....

Since I installed it my system will turn itself off randomly and reboot. Not shutdown, I'll be working away and when uTorrent is running it will occasionally just shutdown and restart. When windows reloads I get a fatal error message.

At first I didn't associate it with uTorrent, but after trying various other things I decided to turn uTorrent off (I normally have it running automatically for seeding) and since then Ive not had a single problem.

Since I instaled uTorrent last Thursday its rebooting at intervals between 30 minutes and a few hours. I stopped running uTorrent last night until about 1 hour ago and didn't have a single reboot. An hour ago I reenabled it and within 30 minutes it rebooted.

The machine is only seeding so its not some option to turn off when a download is complete and Im pretty certain now it is uTorrent causing the fatal error. I'm running the 1.7 Beta and Im going to try going back to 1.6 to see if that helps.

If you require any more info let me know.

[DreadWingKnight]

Did you try turning off the automatic restart on system failure to get the real culprit?

[HexusOdy]

I have now.

It may not be uTorrent but at the moment its the only thing that fits. Ive spent 3 days trying every other option, turning off recently installed programs one by one, checking memory and PSU for errors etc etc

The problem persisted through them all and only stopped when I turned off uTorrent, then started again within 30 minutes of turning it back on.

I've now gone back to 1.6 and its currently running. I'm going to leave it running non stop for next 24 hours to see if the problem is still there. If it doesn't return I'll go back to 1.7 Beta and see if it returns and what the BSOD says if it does.

Update

************

I'm still having the same issue with 1.6, although with the BSOD now showing I can see the problem is a Page Fault in a Nonpaged Area. Which is my experience can be anything, including software.

All I can do is log how often it fails with UT running and if it doesn't when its not running.

[Firon]

It's a very non-specific error. It can be anti-virus programs, bad drivers, bad RAM, or other faulty hardware.

http://support.microsoft.com/kb/183169/en-us

[k1d]

urm...

regarding this matter.. i want ask sumthin since i couldnt find any related material on the net niether the FAQ manual....

how to avoid our downloaded files becoming unreliable and how to detect any corruption in every single pieces and bits when suddent crash / BSOD occur... since we cant predict how the computer behave... so any precoutions step will become soo important to avoid data corruption and becoming unreliable.

for exmple.. i think user must know ... either they can suddently push restart button or not during downloading process... or do anything else which can lead to BSOD / suddent crash while the uTorrent is in downloading mode..

and what happend if.. user forcely kill uTorrent process ( from windows task manager ) ... what happend to the downloaded files?

besides, im curios tho. how uTorrent ensure evry bits and pieces is intact from one seeder to another.

sorry. kinda a newbies question thanks in advance for any help..

[HexusOdy]

Oi don't hijack my thread uTorrent does an integrity check if the PC turns off or crashed while downloading. Next time it loads up it checks the files before starting again.

With regards to my problem I'm now almost certain its uTorrent causing the crashes. It may be because its conflicting with something else, and it might be the something else actually causing the crash. But its the addition of uTorrent with it thats kicking it off.

There are similar instances now I have searched for Page Fault, uTorrent and NOD32 being one. But Im not running that or anything else on the incompatible list so its something else yet to be discovered.

[Ryan Norton]

@ HexusOdy

Could you dump your list of running processes and let me know what Windows version you are using? The more information the better , thanks in advance!

[HexusOdy]

I can do that. I'll post it shortly.

I also found a thread here - http://forum.utorrent.com/viewtopic.php?id=9675

There are a few people on there having the same problem, most of them are on page 2 and 3. Might help get to the culprit.

Update

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I'm running Windows MCE 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

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Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : LSA Shell (Export Version)

Company : Microsoft Corporation

Window Title :

File Size : 13,312

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\lsass.exe

==================================================

==================================================

Process Name : mace.exe

ProcessID : 5028

Priority : Normal

Product Name : Catalyst Control Centre

Version : 2.0.2390.38634

Description : Managed Access to Catalyst Environment (MACE)

Company : ATI Technologies Inc.

Window Title : MACEWnd

File Size : 86,016

File Created Date : 7/18/2006 10:27:50 PM

File Modified Date : 7/18/2006 10:27:50 PM

Filename : C:\Program Files\ATI Technologies\ATI.ACE\mace.exe

==================================================

==================================================

Process Name : mace.exe

ProcessID : 6636

Priority : Normal

Product Name : Catalyst Control Centre

Version : 2.0.2390.38634

Description : Managed Access to Catalyst Environment (MACE)

Company : ATI Technologies Inc.

Window Title :

File Size : 86,016

File Created Date : 7/18/2006 10:27:50 PM

File Modified Date : 7/18/2006 10:27:50 PM

Filename : C:\Program Files\ATI Technologies\ATI.ACE\mace.exe

==================================================

==================================================

Process Name : mcrdsvc.exe

ProcessID : 3060

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 4.1.2710.2732 (xpsp(wmbla).050805-1239)

Description : MCRD Device Service

Company : Microsoft Corporation

Window Title :

File Size : 99,328

File Created Date : 8/5/2005 12:27:08 PM

File Modified Date : 8/5/2005 12:27:08 PM

Filename : C:\WINDOWS\ehome\mcrdsvc.exe

==================================================

==================================================

Process Name : mqsvc.exe

ProcessID : 3092

Priority : Normal

Product Name : Microsoft Message Queue

Version : 5.01.1108

Description : Message Queuing Service

Company : Microsoft Corporation

Window Title :

File Size : 4,608

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\mqsvc.exe

==================================================

==================================================

Process Name : mqtgsvc.exe

ProcessID : 3572

Priority : Normal

Product Name : Microsoft Message Queue

Version : 5.01.1108

Description : Windows NT MSMQ Trigger Service

Company : Microsoft Corporation

Window Title :

File Size : 117,248

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\mqtgsvc.exe

==================================================

==================================================

Process Name : msdtc.exe

ProcessID : 752

Priority : Normal

Product Name : Microsoft Distributed Transaction Coordinator

Version : 2001.12.4414.258

Description : MS DTC console program

Company : Microsoft Corporation

Window Title :

File Size : 6,144

File Created Date : 8/8/2006 8:15:38 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\msdtc.exe

==================================================

==================================================

Process Name : msmsgs.exe

ProcessID : 8020

Priority : Normal

Product Name : Messenger

Version : 4.7.3001

Description : Windows Messenger

Company : Microsoft Corporation

Window Title :

File Size : 1,694,208

File Created Date : 8/8/2006 8:16:26 PM

File Modified Date : 10/13/2004 4:24:37 PM

Filename : C:\Program Files\Messenger\msmsgs.exe

==================================================

==================================================

Process Name : MsnMsgr.Exe

ProcessID : 7508

Priority : Normal

Product Name : Messenger

Version : 8.1.0178.00

Description : Messenger

Company : Microsoft Corporation

Window Title :

File Size : 5,674,352

File Created Date : 1/19/2007 11:54:56 AM

File Modified Date : 1/19/2007 11:54:56 AM

Filename : C:\Program Files\MSN Messenger\MsnMsgr.Exe

==================================================

==================================================

Process Name : named.exe

ProcessID : 2340

Priority : Normal

Product Name :

Version :

Description :

Company :

Window Title :

File Size : 233,472

File Created Date : 10/11/2005 5:52:28 PM

File Modified Date : 10/11/2005 5:52:28 PM

Filename : C:\WINDOWS\system32\dns\bin\named.exe

==================================================

==================================================

Process Name : PicasaMediaDetector.exe

ProcessID : 1620

Priority : Normal

Product Name : Picasa

Version : 2.5.0

Description : Picasa

Company : Google Inc.

Window Title :

File Size : 249,927

File Created Date : 9/14/2006 7:38:38 PM

File Modified Date : 9/14/2006 7:38:38 PM

Filename : C:\Program Files\Picasa2\PicasaMediaDetector.exe

==================================================

==================================================

Process Name : PicasaMediaDetector.exe

ProcessID : 3324

Priority : Normal

Product Name : Picasa

Version : 2.5.0

Description : Picasa

Company : Google Inc.

Window Title :

File Size : 249,927

File Created Date : 9/14/2006 7:38:38 PM

File Modified Date : 9/14/2006 7:38:38 PM

Filename : C:\Program Files\Picasa2\PicasaMediaDetector.exe

==================================================

==================================================

Process Name : point32.exe

ProcessID : 3836

Priority : Normal

Product Name : Microsoft IntelliPoint

Version : 5.20.413.0

Description : Point32.exe

Company : Microsoft Corporation

Window Title :

File Size : 204,800

File Created Date : 6/3/2004 8:50:07 AM

File Modified Date : 6/3/2004 8:50:07 AM

Filename : C:\Program Files\Microsoft IntelliPoint\point32.exe

==================================================

==================================================

Process Name : point32.exe

ProcessID : 7872

Priority : Normal

Product Name : Microsoft IntelliPoint

Version : 5.20.413.0

Description : Point32.exe

Company : Microsoft Corporation

Window Title :

File Size : 204,800

File Created Date : 6/3/2004 8:50:07 AM

File Modified Date : 6/3/2004 8:50:07 AM

Filename : C:\Program Files\Microsoft IntelliPoint\point32.exe

==================================================

==================================================

Process Name : RaMaint.exe

ProcessID : 1940

Priority : Normal

Product Name : LogMeIn

Version : 2.30.559

Description : LogMeIn Maintenance Service

Company : LogMeIn, Inc.

Window Title :

File Size : 62,200

File Created Date : 8/11/2006 4:04:24 PM

File Modified Date : 10/6/2006 8:55:54 PM

Filename : C:\Program Files\LogMeIn\RaMaint.exe

==================================================

==================================================

Process Name : RTHDCPL.EXE

ProcessID : 880

Priority : Normal

Product Name : Realtek HD Audio Sound Effect Manager

Version : 2.1.2.9

Description : Realtek HD Audio Control Panel

Company : Realtek Semiconductor Corp.

Window Title :

File Size : 16,126,464

File Created Date : 6/29/2005 12:25:30 PM

File Modified Date : 3/21/2007 1:49:00 PM

Filename : C:\WINDOWS\RTHDCPL.EXE

==================================================

==================================================

Process Name : RTHDCPL.EXE

ProcessID : 6628

Priority : Normal

Product Name : Realtek HD Audio Sound Effect Manager

Version : 2.1.2.9

Description : Realtek HD Audio Control Panel

Company : Realtek Semiconductor Corp.

Window Title :

File Size : 16,126,464

File Created Date : 6/29/2005 12:25:30 PM

File Modified Date : 3/21/2007 1:49:00 PM

Filename : C:\WINDOWS\RTHDCPL.EXE

==================================================

==================================================

Process Name : scruw.exe

ProcessID : 4268

Priority : Normal

Product Name : WinFSW

Version : 1.0.0.0

Description : WinFSW

Company :

Window Title : SCRU-watcher v0.4

File Size : 135,168

File Created Date : 5/2/2007 2:19:35 PM

File Modified Date : 4/11/2007 9:30:57 PM

Filename : C:\SCRU\scruw.exe

Base Address : 0x00400000

==================================================

==================================================

Process Name : scruw.exe

ProcessID : 8132

Priority : Normal

Product Name : WinFSW

Version : 1.0.0.0

Description : WinFSW

Company :

Window Title :

File Size : 135,168

File Created Date : 5/2/2007 2:19:35 PM

File Modified Date : 4/11/2007 9:30:57 PM

Filename : C:\SCRU\scruw.exe

==================================================

==================================================

Process Name : services.exe

ProcessID : 1232

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Services and Controller app

Company : Microsoft Corporation

Window Title :

File Size : 108,032

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\services.exe

==================================================

==================================================

Process Name : slrundll.exe

ProcessID : 5088

Priority : Normal

Product Name : Soft Modem

Version : 3.80.01MC15

Description : SLRunDll

Company : Smart Link

Window Title :

File Size : 32,866

File Created Date : 8/8/2006 8:37:45 PM

File Modified Date : 8/4/2004 12:56:58 AM

Filename : C:\WINDOWS\system32\slrundll.exe

==================================================

==================================================

Process Name : slserv.exe

ProcessID : 1152

Priority : Normal

Product Name : Soft Modem

Version : 3.80.01MC15

Description :

Company : Smart Link

Window Title :

File Size : 73,796

File Created Date : 8/8/2006 8:37:45 PM

File Modified Date : 8/4/2004 12:56:58 AM

Filename : C:\WINDOWS\system32\slserv.exe

==================================================

==================================================

Process Name : smss.exe

ProcessID : 968

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Windows NT Session Manager

Company : Microsoft Corporation

Window Title :

File Size : 50,688

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\System32\smss.exe

==================================================

==================================================

Process Name : spd.exe

ProcessID : 840

Priority : Normal

Product Name : cFosSpeed Service

Version : 3.22.1254

Description : cFosSpeed Service

Company : cFos Software GmbH

Window Title :

File Size : 302,296

File Created Date : 5/3/2007 5:34:51 PM

File Modified Date : 3/13/2007 4:30:24 PM

Filename : C:\Program Files\cFosSpeed\spd.exe

==================================================

==================================================

Process Name : spoolsv.exe

ProcessID : 392

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2696 (xpsp_sp2_gdr.050610-1519)

Description : Spooler SubSystem App

Company : Microsoft Corporation

Window Title :

File Size : 57,856

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 6/10/2005 11:53:32 PM

Filename : C:\WINDOWS\system32\spoolsv.exe

==================================================

==================================================

Process Name : svchost.exe

ProcessID : 1472

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Generic Host Process for Win32 Services

Company : Microsoft Corporation

Window Title :

File Size : 14,336

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\svchost.exe

==================================================

==================================================

Process Name : svchost.exe

ProcessID : 1572

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Generic Host Process for Win32 Services

Company : Microsoft Corporation

Window Title :

File Size : 14,336

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\svchost.exe

==================================================

==================================================

Process Name : svchost.exe

ProcessID : 1716

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Generic Host Process for Win32 Services

Company : Microsoft Corporation

Window Title :

File Size : 14,336

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\System32\svchost.exe

==================================================

==================================================

Process Name : svchost.exe

ProcessID : 1956

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Generic Host Process for Win32 Services

Company : Microsoft Corporation

Window Title :

File Size : 14,336

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\svchost.exe

==================================================

==================================================

Process Name : svchost.exe

ProcessID : 1700

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Generic Host Process for Win32 Services

Company : Microsoft Corporation

Window Title :

File Size : 14,336

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\svchost.exe

==================================================

==================================================

Process Name : svchost.exe

ProcessID : 2100

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Generic Host Process for Win32 Services

Company : Microsoft Corporation

Window Title :

File Size : 14,336

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\svchost.exe

==================================================

==================================================

Process Name : svchost.exe

ProcessID : 4048

Priority : Normal

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Generic Host Process for Win32 Services

Company : Microsoft Corporation

Window Title :

File Size : 14,336

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\System32\svchost.exe

==================================================

==================================================

Process Name : type32.exe

ProcessID : 3088

Priority : Normal

Product Name : Microsoft IntelliType Pro

Version : 5.20.413.0

Description : Type32.exe

Company : Microsoft Corporation

Window Title :

File Size : 172,032

File Created Date : 6/3/2004 8:51:27 AM

File Modified Date : 6/3/2004 8:51:27 AM

Filename : C:\Program Files\Microsoft IntelliType Pro\type32.exe

==================================================

==================================================

Process Name : type32.exe

ProcessID : 7648

Priority : Normal

Product Name : Microsoft IntelliType Pro

Version : 5.20.413.0

Description : Type32.exe

Company : Microsoft Corporation

Window Title :

File Size : 172,032

File Created Date : 6/3/2004 8:51:27 AM

File Modified Date : 6/3/2004 8:51:27 AM

Filename : C:\Program Files\Microsoft IntelliType Pro\type32.exe

==================================================

==================================================

Process Name : uphclean.exe

ProcessID : 2384

Priority : Normal

Product Name : User Profile Hive Cleanup Service

Version : 1.6.30.0

Description : User Profile Hive Cleanup Service

Company : Microsoft Corporation

Window Title :

File Size : 241,725

File Created Date : 4/27/2005 1:59:24 PM

File Modified Date : 4/27/2005 1:59:24 PM

Filename : C:\Program Files\UPHClean\uphclean.exe

==================================================

==================================================

Process Name : usnsvc.exe

ProcessID : 6676

Priority : Normal

Product Name : Messenger

Version : 8.1.0178.00

Description : Messenger Sharing USN Journal Reader Service

Company : Microsoft Corporation

Window Title :

File Size : 97,136

File Created Date : 1/19/2007 11:54:14 AM

File Modified Date : 1/19/2007 11:54:14 AM

Filename : C:\Program Files\MSN Messenger\usnsvc.exe

==================================================

==================================================

Process Name : vsmon.exe

ProcessID : 2396

Priority : Normal

Product Name : TrueVector Service

Version : 6.0.631.002

Description : TrueVector Service

Company : Zone Labs, LLC

Window Title :

File Size : 1,672,976

File Created Date : 8/12/2006 9:59:36 PM

File Modified Date : 7/17/2005 10:20:28 PM

Filename : C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Base Address : 0x00400000

Created On : 5/9/2007 8:40:04 AM

Visible Windows : 0

Hidden Windows : 0

User Name : NT AUTHORITY\SYSTEM

Mem Usage : 20572 K

Mem Usage Peak : 37036 K

Page Faults : 160693

Pagefile Usage : 24372 K

Pagefile Peak Usage : 24636 K

File Attributes : A

==================================================

==================================================

Process Name : vsserv.exe

ProcessID : 10164

Priority : Normal

Product Name : BitDefender 9

Version : 9, 0, 0, 17

Description : BitDefender Security Service

Company : SOFTWIN S.R.L.

Window Title :

File Size : 335,872

File Created Date : 2/13/2006 4:51:18 PM

File Modified Date : 8/10/2006 6:25:51 PM

Filename : C:\Program Files\Softwin\BitDefender9\vsserv.exe

Base Address : 0x00400000

==================================================

==================================================

Process Name : winlogon.exe

ProcessID : 1188

Priority : High

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Windows NT Logon Application

Company : Microsoft Corporation

Window Title :

File Size : 502,272

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\winlogon.exe

==================================================

==================================================

Process Name : winlogon.exe

ProcessID : 5964

Priority : High

Product Name : Microsoft® Windows® Operating System

Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Description : Windows NT Logon Application

Company : Microsoft Corporation

Window Title :

File Size : 502,272

File Created Date : 8/10/2004 12:00:00 PM

File Modified Date : 8/10/2004 12:00:00 PM

Filename : C:\WINDOWS\system32\winlogon.exe

==================================================

==================================================

Process Name : xcommsvr.exe

ProcessID : 2712

Priority : Normal

Product Name : Softwin BitDefender Communicator Server

Version : 1, 8, 11, 0

Description : BitDefender Communicator Server

Company : Softwin

Window Title :

File Size : 86,016

File Created Date : 1/13/2006 5:14:46 PM

File Modified Date : 1/13/2006 5:14:46 PM

Filename : C:\Program Files\Common Files\Softwin\BitDefender

Communicator\xcommsvr.exe

==================================================

==================================================

Process Name : ZeteraService.exe

ProcessID : 2780

Priority : Normal

Product Name : ZNS MicroSAN Service

Version : 3.00.00.017

Description : ZNS MicroSAN Service

Company : Zetera Corporation

Window Title :

File Size : 69,632

File Created Date : 8/9/2006 5:01:59 PM

File Modified Date : 1/6/2006 5:42:32 PM

Filename : C:\Program Files\NETGEAR\SC101 Manager Utility\ZeteraService.exe

==================================================

==================================================

Process Name : zlclient.exe

ProcessID : 3312

Priority : Normal

Product Name : Zone Labs Client

Version : 6.0.631.002

Description : Zone Labs Client

Company : Zone Labs, LLC

Window Title :

File Size : 980,752

File Created Date : 8/12/2006 9:59:40 PM

File Modified Date : 7/17/2005 10:21:16 PM

Filename : C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

==================================================

==================================================

Process Name : zlclient.exe

ProcessID : 3784

Priority : Normal

Product Name : Zone Labs Client

Version : 6.0.631.002

Description : Zone Labs Client

Company : Zone Labs, LLC

Window Title :

File Size : 980,752

File Created Date : 8/12/2006 9:59:40 PM

File Modified Date : 7/17/2005 10:21:16 PM

Filename : C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

==================================================

[stopping]

I having the same problem on µtorrent 1.6.1 and 1.7 beta(more freq). my PC will auto restart after 30min or a few hour, i had try many thing to found the cause of the problem like ram test, off anti virus, off utorrnet 10 hours plus and harddisk scan all are ok. i had try latest bitcomet and Azureus both do not restart.

so i can confirm it is cause by hal.dll and i got an photo (http://www.eggdisk.com/public/view/full/5109) of the error message that cause the restart this is done but system properties>startup and recovery>uncheck automatically reboot try this 2 times

System

Win 2000 5.00.2195 SP4

P4 3.2GHZ single core

RAM 512MB

HD1 seagate 80gb (Master)

HD2 hitachi 160gb (utorrent save dir)

Logfile of HijackThis v1.99.1

Scan saved at 22:18:34, on 5/20/2007

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\WINNT\system32\CTsvcCDA.EXE

C:\Program Files\Executive Software\Diskeeper\DkService.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\WINNT\system32\svchost.exe

C:\Program Files\Ahead\InCD\InCDsrv.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

C:\WINNT\system32\nvsvc32.exe

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINNT\Explorer.EXE

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\system32\MsPMSPSv.exe

C:\WINNT\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINNT\SOUNDMAN.EXE

C:\WINNT\ALCWZRD.EXE

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Ahead\InCD\InCD.exe

C:\Program Files\SpeedFan\speedfan.exe

C:\Program Files\MessengerPlus! 3\MsgPlus.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\DAEMON Tools\daemon.exe

C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

C:\WINNT\system32\internat.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\LightSurf\Common\IconMgr.exe

C:\Program Files\LightSurf\Colorific\hgcctl95.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE

C:\Program Files\LightSurf\Color Indicator\TICIcon.exe

C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE

C:\WINNT\system32\conime.exe

C:\Program Files\Winamp\winamp.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Azureus\Azureus.exe

C:\Program Files\Executive Software\Diskeeper\DfrgNTFS.exe

C:\Program Files\Executive Software\Diskeeper\DkIcon.exe

C:\Documents and Settings\Steve\My Documents\hijackthis\HijackThis.exe

C:\WINNT\system32\mmc.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [NVRTCLK] C:\WINNT\system32\NVRTCLK\NVRTClk.exe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [sSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [inCD] C:\Program Files\Ahead\InCD\InCD.exe

O4 - HKLM\..\Run: [speedFan] C:\Program Files\SpeedFan\speedfan.exe

O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart

O4 - HKCU\..\Run: [uTorrent] "C:\Documents and Settings\Steve\Program Files\uTorrent\uTorrent.exe"

O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled

O4 - Global Startup: Bluetooth.lnk = C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

O4 - Global Startup: LightSurf.lnk = C:\Program Files\LightSurf\Common\IconMgr.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O4 - Global Startup: Microsoft Office.lnk.disabled

O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1168222902046

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab

O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -

O18 - Protocol: bw+0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw+0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw-0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw-0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw00 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw00s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw10 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw10s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw20 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw20s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw30 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw30s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw40 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw40s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw50 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw50s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw60 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw60s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw70 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw70s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw80 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw80s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw90 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw90s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwa0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwa0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwb0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwb0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwc0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwc0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwd0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwd0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwe0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwe0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwf0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwf0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O18 - Protocol: bwg0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwg0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwh0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwh0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwi0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwi0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwj0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwj0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwk0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwk0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwl0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwl0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwm0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwm0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwn0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwn0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwo0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwo0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwp0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwp0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwq0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwq0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwr0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwr0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bws0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bws0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwt0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwt0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwu0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwu0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwv0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwv0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bww0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bww0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwx0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwx0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwy0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwy0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwz0 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwz0s - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: offline-8876480 - {0A160AAE-7053-4457-80F1-D1ECF02259DD} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTsvcCDA.EXE

O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe

O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

i willing to share any infor on this and pls updated me on any infor as i dieing to use back utorrent

[Switeck]

Zone Alarm is KNOWN to cause µTorrent and other file-sharing programs problems.

Norton doubly so.

I see also AVG7 by GRISOFT. Multiple antivirus programs running at once could remotely cause problems...at the least they will slow your computer down for very marginal additional protection.

What's with C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll file wanting to use 20+ seemingly garbage-named protocols?

Nothing else really stands out.

PS: It's best to point to one thread with links instead of posting pages-long HijackThis logs in multiple places. It'll make any help you receive more likely to be able to work together to help you too.

[stopping]

last night i install back 1.7 beta build 1875 and my pc restart just 15min later. so i try uncheck pre-allocate all file in utorrent and now my pc is still running (11hour).

i will uninstall Zone Alarm to try it out. for logitech and AVG7 i being using it since utorrent 1.5.xx so it should be ok

thank Switeck on the infor. if feel good to use utorrent

[Hazman]

OK, I'm also having this problem and the main similarity apart from the problem is ZoneAlarm. I'm using uTorrent 1.6.1 and I'm getting exactly the same issue - uTorrent's all happy happy for an hour or two and then BAM reboot/critical error. I haven't had it with the reboot switched off yet but I assume it'll be the same problem.

Hex - have you tried what stopping suggested and switched off pre-allocate all files? I haven't had a chance to test this yet (will try tomorrow) but hopefully it'll solve the problem.

[frize]

I have similar critical problem and create a threat here: http://forum.utorrent.com/viewtopic.php?pid=327723#p327723

adminstrator! if u want please merge my threat with this threat!

I use utorrent from version 1.6 for 1 year without any problem!(with zonealarm pro installed in my pc) !!!!!

But now after upgrading ,my system crash in 30 min to a few hours!

I change my hardware more than 3 times: HDD,RAM,CPU,VGA,POWER without any success

I change my download manager and reinstall windows, buy professional version of windows and install it (clean install) but problem persist!

I think utorrent is culprit for this crime!!!!!!!!!!!!

I spend more than 175 euro for correcting this problem for new devices/windows pro and more.

I Love utorrent, I want use it! No other huge size clients such as A... or B.....!!!!!

[Firon]

Zone Alarm is the cause of that. It's a firewall that causes problems with virtually all P2P apps in existence and crashes the system because it runs in the kernel and is poorly coded.

You must uninstall it.

[frize]

But I use utorrent simultaneous with zonealarm for 1-2 years without any problem!

anyway! porblem solved if I use outpost firewall?

[Firon]

Outpost will work fine. So will Comodo (and Comodo is free).

[frize]

Well, but outpost block some trackers!

I find one important issue: I change my cpu from dual core to my old single core CPU. problem solved and my utorrent work fine also with existance of Zonealarm. my system work since 3 days ago without any fatal error or reset! please note i don't make any change in software/hardware. this soft/hard have several fatal error when my cpu is dal core! and without any change i change only my CPU!

I believe this fatal error is because of utorrent can't work correcly in dual core CPUS

[jewelisheaven]

uT reportedly works fine on multi cores without incompatible software installed. I'd bet if you uninstall Zone Alarm uT would work with no hiccups on your dual-core chip.

[frize]

uT reportedly works fine on multi cores without incompatible software installed. I'd bet if you uninstall Zone Alarm uT would work with no hiccups on your dual-core chip.

But i doubt about it. because I change only my CPU from E2160 to Celeron without any change in my soft/hard and problem solved. but when i change form celeron to dual core, problem occur again ( immediately).

[jewelisheaven]

Right. other device drivers or software may not work with dual core. You got your response in the other thread. Ultima pokes at uT more than most of us. Either stick with single core, or try without ZoneAlarm on your system.

[Firon]

Outpost doesn't block anything unless you configure it to.

Like I said before, the problem is with Zone Alarm. Switch to another firewall.

[frize]

Finally i find problem, it's Zonealarm victim!!!!