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new version dont shut down?


rob1

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I've recently upgraded to the latest version and ive noticed that i can no longer exit the program, even after i confirm that i wish to exit? it just stays locked up on the screen and i cant even end the process as it refuses to close? it seems a little daft that i need to restart my pc to try and exit a program..

anyone know the cause of this or if its a bug that needs to be fixed?

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  • 2 weeks later...

this worked to fix the problem for about 2 days now its jsut back to how it was and it wont shut down and this also means i have to shut down my pc at the end of the day by turning off the power which is likely to soon cause me hardware or other software problems???

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Get Process Explorer from sysinternals.com, run it, File > Save, then post the contents of the saved process list in the .txt file here.

Also, can you check the properties and stacks for µTorrent in Process Explorer to see what's hooked onto the process threads (and provide screenshots for these)?

Are there any crash dumps in %appdata%\uTorrent or the utorrent.exe directory?

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after closing down the program i ran the util and can still see its running (coloured in as purple for some reason) it appears to be run by explorer.exe, dont really have any other information there.

Process PID CPU Description Company Name

DPCs n/a Deferred Procedure Calls

Interrupts n/a Hardware Interrupts

MUPS.exe 3868

System 4

System Idle Process 0 88.89

uTorrent.exe 7672

winampa.exe 3732

RichVideo.exe 2176 RichVideo Module

ClamTray.exe 3684 ClamWin Antivirus alch

vsmon.exe 1576 TrueVector Service Check Point Software Technologies LTD

zlclient.exe 2228 ZoneAlarm Client Check Point Software Technologies LTD

Crypserv.exe 1456 CrypKey NT Service CrypKey (Canada) Ltd.

PDVDServ.exe 2084 PowerDVD RC Service Cyberlink Corp.

upsd.exe 2364 upsd Delta

avgamsvr.exe 2036 AVG Alert Manager GRISOFT, s.r.o.

avgcc.exe 3548 AVG Control Center GRISOFT, s.r.o.

avgrssvc.exe 1248 AVG Resident Shield Service GRISOFT, s.r.o.

avgrssvc.exe 664 AVG Resident Shield Service GRISOFT, s.r.o.

avgupsvc.exe 576 AVG Update Service GRISOFT, s.r.o.

qbupdate.exe 4028 QuickBooks Automatic Update Intuit Inc.

audiodg.exe 1276 Windows Audio Device Graph Isolation Microsoft Corporation

csrss.exe 620 Client Server Runtime Process Microsoft Corporation

csrss.exe 680 Client Server Runtime Process Microsoft Corporation

dwm.exe 1416 0.77 Desktop Window Manager Microsoft Corporation

explorer.exe 2908 Windows Explorer Microsoft Corporation

iexplore.exe 18504 9.20 Internet Explorer Microsoft Corporation

lsass.exe 724 Local Security Authority Process Microsoft Corporation

lsm.exe 736 Local Session Manager Service Microsoft Corporation

mdm.exe 1204 Machine Debug Manager Microsoft Corporation

mobsync.exe 3776 Microsoft Sync Center Microsoft Corporation

MSASCui.exe 3408 Windows Defender User Interface Microsoft Corporation

msnmsgr.exe 1500 Messenger Microsoft Corporation

rundll32.exe 3324 Windows host process (Rundll32) Microsoft Corporation

SearchFilterHost.exe 18832 Microsoft Windows Search Filter Host Microsoft Corporation

SearchIndexer.exe 2572 0.77 Microsoft Windows Search Indexer Microsoft Corporation

SearchProtocolHost.exe 18816 Microsoft Windows Search Protocol Host Microsoft Corporation

services.exe 712 0.77 Services and Controller app Microsoft Corporation

SLsvc.exe 1352 Microsoft Software Licensing Service Microsoft Corporation

smss.exe 484 Windows Session Manager Microsoft Corporation

spoolsv.exe 1872 Spooler SubSystem App Microsoft Corporation

svchost.exe 920 Host Process for Windows Services Microsoft Corporation

svchost.exe 976 Host Process for Windows Services Microsoft Corporation

svchost.exe 1008 Host Process for Windows Services Microsoft Corporation

svchost.exe 1060 Host Process for Windows Services Microsoft Corporation

svchost.exe 1092 Host Process for Windows Services Microsoft Corporation

svchost.exe 1104 Host Process for Windows Services Microsoft Corporation

svchost.exe 1380 Host Process for Windows Services Microsoft Corporation

svchost.exe 1552 Host Process for Windows Services Microsoft Corporation

svchost.exe 1896 Host Process for Windows Services Microsoft Corporation

svchost.exe 792 Host Process for Windows Services Microsoft Corporation

svchost.exe 2140 Host Process for Windows Services Microsoft Corporation

svchost.exe 2308 Host Process for Windows Services Microsoft Corporation

svchost.exe 2520 Host Process for Windows Services Microsoft Corporation

svchost.exe 1264 Host Process for Windows Services Microsoft Corporation

taskeng.exe 3952 Task Scheduler Engine Microsoft Corporation

taskeng.exe 3224 Task Scheduler Engine Microsoft Corporation

UI0Detect.exe 2152 Interactive services detection Microsoft Corporation

unsecapp.exe 476 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation

usnsvc.exe 1560 Messenger Sharing USN Journal Reader Service Microsoft Corporation

wininit.exe 668 Windows Start-Up Application Microsoft Corporation

winlogon.exe 812 Windows Logon Application Microsoft Corporation

WLLoginProxy.exe 18648 WLLoginProxy.exe Microsoft Corporation

wmdc.exe 2500 Windows Mobile Device Center Microsoft Corporation

WmiPrvSE.exe 3476 WMI Provider Host Microsoft Corporation

oodag.exe 1676 O&O Defrag Agent (Win32) O&O Software GmbH

oodtray.exe 3756 O&O Defrag TrayIcon (Win32) O&O Software GmbH

OptT3STA.exe 1512 OpdiTracker Tier 3 System Tray Application Opdicom Pty. Ltd.

soffice.bin 3000 OpenOffice.org 2.1 OpenOffice.org

soffice.exe 3544 OpenOffice.org 2.1 OpenOffice.org

winvnc4.exe 2548 VNC Server Free Edition for Win32 RealVNC Ltd.

StarWindServiceAE.exe 2244 StarWind iSCSI Target (Alcohol Edition) Rocket Division Software

jusched.exe 3332 Java Platform SE binary Sun Microsystems, Inc.

procexp.exe 20128 0.77 Sysinternals Process Explorer Sysinternals

vmnat.exe 2492 VMware NAT Service VMware, Inc.

vmnetdhcp.exe 2612 VMware VMnet DHCP service VMware, Inc.

vmount2.exe 2440 virtual disk mount service VMware, Inc.

vmserverdWin32.exe 3352 VMware VirtualCenter Agent VMware, Inc.

vmware-authd.exe 2380 VMware Authorization Service VMware, Inc.

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