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uTorrent freezes up my whole computer (hard locks)


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Hi, I'm new so I'm sorry if I don't know what information to post- or if this has already been addressed (although I couldn't find the answer anywhere yet) but I'm having a very annoying problem.

Since I moved my computer to a different house with Verizon Fios, I've been having trouble downloading anything without my whole computer freezing up (mouse won't move, nothing happens) and then I have to restart!

It happens every single time I download anything. My ports are forwarded correctly, I get the green check mark on the bottom of the utorrent program and I get amazing speeds- minimum 200kbps, max 1mb/second.

I checked the list thing about incompatible software and I don't have any of it- no ZoneAlarm, nothing- EXCEPT Avast antivirus- but I always turn that off and remove it from my system tray and processes in Windows task manager before I use utorrent.

I have StyleXP also, but I don't use it anymore and that made no difference either.

I didn't have this problem in my other apartment, where I use RCN and am locally connected via ethernet to the modem. I only started having this problem when I started using Fios. Now to be more specific: I'm using a D-Link wireless USB adapter on this computer...do you think that could be the problem? I saw the post about D-Link routers but does that apply to their wireless adapters as well???

PLEASE someone help me, this is driving me nuts. I'm not running anything in my system processes- I turn everything unnecessary off and STILL my whole computer is bound to freeze when I use utorrent. It happens when I run utorrent and use Firefox or Internet EXplorer, when I run utorrent and play a game and EVEN when I run utorrent by itself and just leave it- IT STILL FREEZES my whole computer!!!

Any ideas??

Thanks so much in advance.

EDIT: Here's my software list from HijackThis if it helps:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:33:25 PM, on 8/22/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Boot mode: Normal

Running processes:







C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe


C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe



C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe



C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe


C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe





C:\Program Files\DAEMON Tools\daemon.exe






C:\PROGRA~1\Mozilla Firefox\firefox.exe

C:\Program Files\Nero\Nero 7\Nero StartSmart\NeroStartSmart.exe

C:\Program Files\Nero\Nero 7\Core\nero.exe

C:\Documents and Settings\Erika Hannah\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [sigmatelSysTrayApp] sttray.exe

O4 - HKLM\..\Run: [intelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY

O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Startup: GameSpot Download Manager.lnk = C:\Program Files\GameSpot\GDM_TrayApp.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx

O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{3D645431-4B66-4BEB-B74C-D247E1BF0484}: NameServer =

O17 - HKLM\System\CCS\Services\Tcpip\..\{D43A4CD8-E5AE-4B56-9442-B217E4569B0C}: NameServer =,

O17 - HKLM\System\CCS\Services\Tcpip\..\{D99D12E8-E898-4D1B-94B3-6A7BB358C2EF}: NameServer =,

O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: DNADownloader - CNET Networks - C:\Program Files\GameSpot\DownloadManager_Win32.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe


End of file - 8468 bytes

I have the newest utorrent- version 1.7.2, windows xp sp2, pentium d 930 at 3.0Ghz, and 3 gigs ram

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Thanks for your response. The weird thing is, I used a Belkin USB adapter a few months back with this computer and we had Roadrunner, and uTorrent ran without a problem. Do you think the problem is just between usb adapters and Fios? I'd hate to have to buy a desktop networking card when I have a fairly expensive usb adapter already. I wish there was a workaround- maybe something in the settings to fix this??

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