ErikaAeternam Posted August 22, 2007 Report Share Posted August 22, 2007 Hi, I'm new so I'm sorry if I don't know what information to post- or if this has already been addressed (although I couldn't find the answer anywhere yet) but I'm having a very annoying problem.Since I moved my computer to a different house with Verizon Fios, I've been having trouble downloading anything without my whole computer freezing up (mouse won't move, nothing happens) and then I have to restart! It happens every single time I download anything. My ports are forwarded correctly, I get the green check mark on the bottom of the utorrent program and I get amazing speeds- minimum 200kbps, max 1mb/second. I checked the list thing about incompatible software and I don't have any of it- no ZoneAlarm, nothing- EXCEPT Avast antivirus- but I always turn that off and remove it from my system tray and processes in Windows task manager before I use utorrent. I have StyleXP also, but I don't use it anymore and that made no difference either.I didn't have this problem in my other apartment, where I use RCN and am locally connected via ethernet to the modem. I only started having this problem when I started using Fios. Now to be more specific: I'm using a D-Link wireless USB adapter on this computer...do you think that could be the problem? I saw the post about D-Link routers but does that apply to their wireless adapters as well???PLEASE someone help me, this is driving me nuts. I'm not running anything in my system processes- I turn everything unnecessary off and STILL my whole computer is bound to freeze when I use utorrent. It happens when I run utorrent and use Firefox or Internet EXplorer, when I run utorrent and play a game and EVEN when I run utorrent by itself and just leave it- IT STILL FREEZES my whole computer!!!Any ideas??Thanks so much in advance.EDIT: Here's my software list from HijackThis if it helps:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:33:25 PM, on 8/22/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exeC:\Program Files\NVIDIA Corporation\nTune\nTuneService.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\HPZipm12.exeC:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exeC:\WINDOWS\system32\dllhost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\Program Files\DAEMON Tools\daemon.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\eHome\ehmsas.exeC:\WINDOWS\system32\wscntfy.exeC:\PROGRA~1\Mozilla Firefox\firefox.exeC:\Program Files\Nero\Nero 7\Nero StartSmart\NeroStartSmart.exeC:\Program Files\Nero\Nero 7\Core\nero.exeC:\Documents and Settings\Erika Hannah\Desktop\HiJackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=usR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=usO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLLO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dllO4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exeO4 - HKLM\..\Run: [sigmatelSysTrayApp] sttray.exeO4 - HKLM\..\Run: [intelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAYO4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clearO4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')O4 - Startup: GameSpot Download Manager.lnk = C:\Program Files\GameSpot\GDM_TrayApp.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLLO9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exeO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CABO16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cabO16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cabO16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cabO16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocxO16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cabO16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{3D645431-4B66-4BEB-B74C-D247E1BF0484}: NameServer = 192.168.1.1O17 - HKLM\System\CCS\Services\Tcpip\..\{D43A4CD8-E5AE-4B56-9442-B217E4569B0C}: NameServer = 24.29.103.10,24.29.103.11O17 - HKLM\System\CCS\Services\Tcpip\..\{D99D12E8-E898-4D1B-94B3-6A7BB358C2EF}: NameServer = 24.29.103.10,24.29.103.11O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exeO23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exeO23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exeO23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exeO23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exeO23 - Service: DNADownloader - CNET Networks - C:\Program Files\GameSpot\DownloadManager_Win32.exeO23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exeO23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exeO23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exeO23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exeO23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe--End of file - 8468 bytesI have the newest utorrent- version 1.7.2, windows xp sp2, pentium d 930 at 3.0Ghz, and 3 gigs ram Link to comment Share on other sites More sharing options...
Firon Posted August 23, 2007 Report Share Posted August 23, 2007 USB adapters -can- be pretty problematic, so you may want to try something non-USB and see if that fixes your problem. Link to comment Share on other sites More sharing options...
ErikaAeternam Posted August 24, 2007 Author Report Share Posted August 24, 2007 Thanks for your response. The weird thing is, I used a Belkin USB adapter a few months back with this computer and we had Roadrunner, and uTorrent ran without a problem. Do you think the problem is just between usb adapters and Fios? I'd hate to have to buy a desktop networking card when I have a fairly expensive usb adapter already. I wish there was a workaround- maybe something in the settings to fix this?? Link to comment Share on other sites More sharing options...
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