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Can't Open Port!


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I am living in an Apartment Building that has it's own cable. I have the direct modem, router, etc. I followed exactly what I should do with the port forwarding on the port forward site and my router is a WRT300N. After doing all of that, the port is still not free. Have I done anything wrong? Please don't tell me I need to ask the person who sets up the internet here, do I?

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