allmyvisions Posted September 15, 2007 Report Share Posted September 15, 2007 My computer is a Toshiba Satellite, with Windows Vista Home Premium and two 512 RAM chips. Just the specs incase that has anything to do with the problem.Anyway, I will start a torrent and minimize it to the tray, then go on searching the web, instant messaging, or playing a game, then I'll come back to check the status of my download and find that it's not responding. So I close the program and restart it, however, it says that utorrent is still running. So I go to the task manager and try to stop the process, but it won't stop. Whenever this happens, I have to completely reboot my computer in order to use utorrent again, just to have it do the same thing over again within the hour.Help? Please?Thanks,Rem Link to comment Share on other sites More sharing options...
Harry Flashman Posted September 15, 2007 Report Share Posted September 15, 2007 I have a Toshiba Satellite with Vista and am using 1.7.2 with no problem , but 1.7.4 and 1.7.5 will not load ,1st the language file will not load , then the whole thing will not load due to unknown error ??Please helpI am still using 1.7.2 with no problems Link to comment Share on other sites More sharing options...
DreadWingKnight Posted September 15, 2007 Report Share Posted September 15, 2007 Harry, try manually downloading the 1.7.5 update from the site. Link to comment Share on other sites More sharing options...
Harry Flashman Posted September 15, 2007 Report Share Posted September 15, 2007 Thanks ,I should of mentioned in my first message that I have tried that but get the same problem ?? Link to comment Share on other sites More sharing options...
allmyvisions Posted September 15, 2007 Author Report Share Posted September 15, 2007 ;; I'm glad you got help, Harry, I need help though. Link to comment Share on other sites More sharing options...
DreadWingKnight Posted September 15, 2007 Report Share Posted September 15, 2007 Process explorer process list and hijackthis log please.Does the problem persist after a reboot? Link to comment Share on other sites More sharing options...
allmyvisions Posted September 29, 2007 Author Report Share Posted September 29, 2007 Logfile of HijackThis v1.99.1Scan saved at 9:41:29 PM, on 9/28/2007Platform: Unknown Windows (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Running processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Toshiba\ConfigFree\NDSTray.exeC:\Program Files\Synaptics\SynTP\SynToshiba.exeC:\Toshiba\IVP\ISM\pinger.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\Program Files\Grisoft\AVG7\avgcc.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files\Toshiba\ConfigFree\CFSwMgr.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files\Trillian\trillian.exeC:\Program Files\uTorrent\utorrent.exeC:\Windows\System32\notepad.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Windows\system32\SearchFilterHost.exeC:\Program Files\Hijackthis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://maplestory.nexon.net/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstartR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLLO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dllO3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exeO4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exeO4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exeO4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exeO4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUPO4 - HKLM\..\Run: [sVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTILO4 - HKLM\..\Run: [PINGER] C:\Toshiba\IVP\ISM\pinger.exeO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUPO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [synTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exeO4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dllO9 - Extra button: (no name) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dllO11 - Options group: [iNTERNATIONAL] International*O13 - Gopher Prefix: O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cabO18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLLO18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dllO18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLLO20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dllO20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dllO23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exeO23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exeO23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeO23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeO23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exeO23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeO23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exeO23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exeO23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exeO23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exeO23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)Sorry about the slow reply, I forgot to subscribe then lost the favorite.Anyway, here is the HijackThis log and processes. I have no idea what any of it means. And yes, the problem persists after a restart. Infact, restarting is the only way I can get the process of UTorrent to disappear from my task manager. Right now, I'm having the same problem. UTorrent won't work or close, I've tried to end the process through the taskmanager but it refuses. I'll have to restart after this post.Please help. Link to comment Share on other sites More sharing options...
Ultima Posted September 30, 2007 Report Share Posted September 30, 2007 Hm. Would you mind uninstalling ZA temporarily to see if the problem persists without it? Also, can you check this thread for any relevant problem-causers? Link to comment Share on other sites More sharing options...
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