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Bizarre Crashing


Cephus

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Posted

I'd been using utorrent 1.7.4 and it had been crashing regularly. Once 1.7.5 came out and supposedly fixed the crash bug, I upgraded and it worked fine for a day or two, then it crashed as well and when I restarted it, it had reverted to 1.7.4 on it's own. I've just upgraded again, I don't know if it was a fluke or not but it seems strange that it would undo the upgrade by itself.

Also, I've noticed that when my utorrent crashes, all the other computers on the network lose net connectivity. Why would one computer's utorrent going down affect other computers?

Thanks.

Posted

I have the SAME problem - I have reverted back to version 1.6 - it's stable.

I have NO Firewall

I have AVG antivirus - all clean

I run Adaware professional

I have no dodgy trojans etc - the only program that affects / blocks ALL my internet operation is utorrent 1.7x when it crashes every 2-3 hours!

Posted

As requested - I hope you can help...

Logfile of HijackThis v1.99.1

Scan saved at 23:59:42, on 02/11/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE

C:\WINDOWS\system32\crypserv.exe

C:\WINDOWS\System32\GEARSec.exe

C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\UltraVNC\WinVNC.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe

C:\WINDOWS\system32\ezSP_Px.exe

C:\WINDOWS\Mixer.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Program Files\OpenVPN\bin\openvpn-gui.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe

C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE

C:\Program Files\CallMe\CallMe.exe

C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe

C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe

C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe

C:\Program Files\GetRight\getright.exe

C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

C:\Program Files\Hamachi\hamachi.exe

C:\Program Files\RMP2\RMP2.exe

C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\dllhost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)

O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\xProgram Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s

O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe

O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper

O4 - HKLM\..\Run: [openvpn-gui] C:\Program Files\OpenVPN\bin\openvpn-gui.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe

O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe

O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"

O4 - HKLM\..\Run: [OSSelectorReinstall] C:\Program Files\Common Files\Acronis\Acronis Disk Director\oss_reinstall.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [EPSON Stylus CX3600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE /P26 "EPSON Stylus CX3600 Series" /O6 "USB004" /M "Stylus CX3600"

O4 - HKLM\..\Run: [Atomic.exe] C:\Program Files\Atomic Clock Sync\Atomic.exe

O4 - HKCU\..\Run: [CallMe] C:\Program Files\CallMe\CallMe.exe

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"

O4 - HKCU\..\Run: [skypeLink] NULL

O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash

O4 - Startup: DigiGuide TV Guide.lnk = C:\Program Files\DigiGuide TV Guide\client.exe

O4 - Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe

O4 - Startup: RMP2.lnk = C:\Program Files\RMP2\RMP2.exe

O4 - User Startup: DigiGuide TV Guide.lnk = C:\Program Files\DigiGuide TV Guide\client.exe

O4 - User Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe

O4 - User Startup: RMP2.lnk = C:\Program Files\RMP2\RMP2.exe

O4 - Global Startup: Down2Home.lnk = C:\Program Files\Down2Home\Down2Home.exe

O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe

O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll

O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/common/TraderMediaX.cab

O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab

O16 - DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.5.0_02) -

O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in 1.5.0_04) -

O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -

O16 - DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} (Java Plug-in 1.5.0_10) -

O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} (Java Plug-in 1.5.0_11) -

O17 - HKLM\System\CCS\Services\Tcpip\..\{1CF4125A-2EE1-4C6B-88C0-2EE6B3BB374B}: NameServer = 192.168.1.1

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe

O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE

O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe

O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe

O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - C:\Program Files\OpenVPN\bin\openvpnserv.exe

O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe

O23 - Service: Retrospect Helper - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.5\rthlpsvc.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)

Posted

No software firewall installed at all. My wife just reinstalled her entire system from scratch, installed 1.7.5 clean and now she's crashing too (3x today alone).

Posted

I have the same problem. Although with me it crashes within 10 minutes.

I don't use any firewall.

I use Norman as virusscanner.

I do use a router, but the problem isn't in it as my notebook doesn't have this problem.

And here is the Hijack log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 15:50:16, on 4-11-2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Norman\Npm\bin\ELOGSVC.EXE

C:\Norman\Npm\Bin\Zanda.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\ATKKBService.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Norman\Npm\bin\NJEEVES.EXE

C:\Norman\Nvc\BIN\NVCSCHED.EXE

C:\Norman\Nvc\bin\nvcoas.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Norman\Npm\bin\ZLH.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Norman\Nvc\BIN\NIP.EXE

C:\Norman\Nvc\bin\cclaw.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\MSN Messenger\usnsvc.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\SlimBrowser\sbrowser.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://login.live.com/ppsecure/sha1auth.srf?lc=1043

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\Npm\bin\ZLH.EXE /LOAD /SPLASH

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Lokale service')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Netwerkservice')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe

O23 - Service: Norman eLogger service 6 (eLoggerSvc6) - Norman ASA - C:\Norman\Npm\bin\ELOGSVC.EXE

O23 - Service: Norman NJeeves - Unknown owner - C:\Norman\Npm\bin\NJEEVES.EXE

O23 - Service: Norman ZANDA - Norman ASA - C:\Norman\Npm\Bin\Zanda.exe

O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\Norman\Nvc\bin\nvcoas.exe

O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman ASA - C:\Norman\Nvc\BIN\NVCSCHED.EXE

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--

End of file - 3696 bytes

Posted

I've removed Nero Indexing. I also removed another "Nero" process which I didn't ask for! I have removed "Down2Home" (Network traffic monitor). My crashing is reduced, now 1.7x can run for many (well nearly double figures) hours without crashing.

Version 1.6 NEVER crashed. 1.7x seems to be very sensitive!

I have installed dbx_x86 (I read a request for it in another posting) - I'll see what that comes up with...

I may be some time - I have other matters to worry about....

But, thanks for the help.... I'll report back....

ElectricW

Captains Log: Stardate 8th November, 2007

My system is stable now....

I've gone back to 1.6!

I'm sorry I can't accept the theory that "everyone is out step except me!" (V1.7x)... Version 1.7x MUST have broken something - otherwise how come version 1.6 works fine...

I've read crap on here "Version 1.6 is NOT supported" ... That OK with me - I don't NEED support with 1.6.... It works fine! Version 1.7x is broken! It needs LOTS of support.

Sorry, I have no more time to waste - I'll stay with 1.6 until it no longer works and then I'll look for another client that does....

If anybody needs a copy of 1.6 - email me!

Archived

This topic is now archived and is closed to further replies.

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