Connection Failure Due to Port Block

ManBearPig · November 12, 2007

Hi, I have the newest version of UTorrent running on WinXP SP2, I use a 2Wire Home Portal 1800HG. It appears as though my ports are blocked and thus I am unable to connect. I have fowarded my port to the router and still no success. I have tested the port at http://www.utorrent.com/testport.php but it still shows thats it is blocked. I even tried to access http://distribution.openoffice.org/p2p/ to attempt a connect and got the same error. I have checked and rechecked all of my windows and router firewall settings and can find no explanation for this error. I have included a hijackthis log.

Thank You

Logfile of HijackThis v1.99.1

Scan saved at 7:27:49 PM, on 11/11/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Labtec\Mouse\2.1\moffice.exe

C:\Program Files\Labtec\Media Keyboard\V5.0\KbdAp32A.exe

C:\Program Files\2Wire\2PortalMon.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Labtec\Mouse\2.1\MOUSE32A.EXE

C:\Program Files\BitTorrent_DNA\dna.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Labtec\Mouse\2.1\moffice.exe

O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\Labtec\Media Keyboard\V5.0\KbdAp32A.exe

O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY

O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe

O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -on

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Program Files\BitTorrent_DNA\dna.exe"

O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1194766195980

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1194766498326

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

hermanm · November 12, 2007

Do you have multiple ethernet connections by chance? I notice the 2Wire setup is confusing if you have more than one MAC address coming from the same computer or laptop. The reason is that port forwarding is set by computer name and IP address, so it is possible to port forward to the wrong ethernet device (e.g. wireless instead of wired, or vice versa).

ManBearPig · November 12, 2007

I do have multiples, one unconnected onboard lan (disabled in bios), and a 2wire USB Gateway (hooked up directly to router). I did have this system configured with a 2wire wireless card but have since switched to the direct USB connection. I have uninstalled the 2wire wireless software. Unfortunatly I still get the same errors. Is there a program or some method I could use to determine what if any software may be blocking the ports?

Here is the post 2wire uninstall HijackThis