Help!!! Port Not Opened

[smokarz]

Hi All,

I have DSL, my comp is connected directly to the modem. I have Zone Alarm v7 (Free) and my speed is very slow. When i try to test port forwarding from the Speed Guide tab, i got an error which said port is not opened. I don't understand as I am not using a router, I don't need to forward port right? Could this be caused my Zone Alarm?

I truly appreciate any help from you all. Thanks

[The_Nephilim]

Hi, Most of the DSL Modems turn out to be Combo Units. Read this guide to determine if you have a Combo Unit:

http://forum.portforward.com/YaBB.cgi?board=Knowledge;action=display;num=1139203841

Nephilim

[smokarz]

so it looked like i have a combo unit..i have the speedstream 4100 and reading the post from portforward i am trying to access the router using ip 10.0.0.138 which does not look like a valid address...what address should i use?

[The_Nephilim]

Hi, Read this Guide for that Modem/Router this is for the 5100 but should be close:

http://www.portforward.com/english/routers/port_forwarding/Efficient-Siemens/Speedstream-5100/Speedstream-5100index.htm

Also when you setup a Static IP make sure it is Outside the Range of the DHCP Read this Guide on that:

http://forum.portforward.com/YaBB.cgi?board=Knowledge;action=display;num=1116577357

The_Nephilim

[silverstars1983]

it could definetly be caused by zone alarm (uninstall it)

you said 4100 right?

link

http://www.portforward.com/english/routers/port_forwarding/Siemens/4100/Utorrent.htm

this is really the best (free of charge) site, so if the problem is the port, here should be your answer

good luck

[smokarz]

apparently, the 4100 modem i got from AT&T DSL is not the same as the 4100 guide so i could not forwards port through the modem.

i am having the believe that ZoneAlarm might be behind all this.

[erlee]

Just WONDERING... i ran the port open test on 53686.. why is it that the test came back negative - as in the port is CLOSED. How come utorrent is still able to work & download torrents? i have been using it like that for a couple of months now.

any comments appreciated.

[smokarz]

i've done the followings.

uninstalled zonealarm

remove router

still, no green light and i have no incoming connections. anything else i should look at?