New forwarding issue

[sponger246]

My port forward was working fine untill I changed my anti-virus. I changed from NAV to Trend Micro. Now I cant get a full connection.

I know how to forward a port. There are already several ports that I have forwarded but none of them seem to give me a "green" connection.

Any ideas on something else I can try?

[jewelisheaven]

I assume you've checked Trend Micro forums or searched for it in a search engine before asking?

[uAzu]

Are you using allinonebloatwaresoftwarefirewall? Or is your new application purely AV?

[jewelisheaven]

All of these a-i-o ... I guess I'm a late child of *NIX philosophy.. make one program to do one thing well. . . yeah, sorry I didn't mention that before.

All indexers / filesystem protection programs more than likely have problems. also the FAQ mentions confirmed incompatible software, and a search through the forum reveals many more.

In short, be sure your AV is only blocking viruses, and not actively scanning your system, or that you don't have any indexers running.

[sponger246]

I did a search, most everything I found with Trend Micro was involving HijackThis. I had utorrent working for about 5 after doing a long search to make sure nothing was blocking it. After I set everything I had a green check but then when I shut down and restarted, I had the same problem.

[jewelisheaven]

If you're wary feel free to post your HiJackThis log.

I'm not sure what we'll find, but I hope you are

[sponger246]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:48:24 PM, on 12/11/2007

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16546)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Camera Assistant Software for Gateway\traybar.exe

C:\Program Files\Spare Backup\SpareBackup.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\acrotray.exe

C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe

C:\Windows\ehome\ehtray.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Internet Explorer\ieuser.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trillian\trillian.exe

C:\Windows\system32\Macromed\Flash\FlashUtil9c.exe

C:\Program Files\Trend Micro\Internet Security\UfNavi.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm?rev=10272

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=P-6822

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=P-6822

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=P-6822

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Gateway\traybar.exe"

O4 - HKLM\..\Run: [spare Backup] "C:\Program Files\Spare Backup\SpareBackup.exe" /silent

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [Adobe Version Cue CS2] C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe

O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE

O4 - HKLM\..\Run: [ufSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{20C30D9D-9EEA-4AB5-98EA-1A7C7B4C7625}: NameServer = 192.168.1.1

O17 - HKLM\System\CS1\Services\Tcpip\..\{20C30D9D-9EEA-4AB5-98EA-1A7C7B4C7625}: NameServer = 192.168.1.1

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe

O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe

O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\system32\rpcnet.exe

O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe

O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 8936 bytes

[jewelisheaven]

Hmm, do either:

O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe

or

O4 - HKLM\..\Run: [ufSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"

interfere with normal internet operations?

Have you tried turning off said services/operations to see if you can get good speeds/green check in uT without them on?

Can you try speeds with any torrent from http://distribution.openoffice.org/p2p/ (the more recent the better)

[sponger246]

Im back to green. The open office download slowly climbed up to 170kb/s then made a sudden drop to 30kb/s and then stayed somewhere around 40-60kb/s.

[jewelisheaven]

Fortunately that proves you can accept incoming connections. Because of this, you no longer have to worry about any sort of forwarding or IP settings (unless something changes).

Unfortunately it also means that it is probably your ISP doing bad stuff to your connection OR the peers on your other torrents simply do not have the bandwidth to keep you where you expect to be.

Regarding your AV.. I would recommend reading up on why your AV likes to hog connections or not listen to your rules that tell it to let traffic from your utorrent.exe through.

I'm glad you are working again, but I am not glad this adds another "incompatible program"... If you are able to configure the program somehow to except the traffic specifically in a sub-menu or advanced option would you mind posting the information here for the benefit of others.

I love the variety in software the user can choose for their computer, but it's a shame that not all of them play nice with others :/

Thanks for your patience!

P.S. Do you really need Viewpoint Media Player / Manager / Update Service? (your choice of course... I dislike unnecessary processes) (here's a relevant URL http://ask-leo.com/is_viewpoint_spyware.html )

[sponger246]

Well I guess something has changed. After all my settings were changed and I made sure uTorrent was an exception on both my av and windows fire wall. Everything was going fine and yesterday the green check went back to the yellow triangle and sometimes to red. Im not sure exactly how to check if my av is always running or why its not listening to what Im telling it.

Would you happen to have any other ideas?

[jewelisheaven]

If it was working with the same settings before, I'd look around online searching for your ISPs views/measures to deal with filesharing.

:/ Unfortunately I can't tell you anything is fixed/broken for sure if it WAS green=good before. Are you sure it's not the tracker/swarms you are testing.

If you test OOo again and get green, that is definitely the case.

[sponger246]

I tested OOo again and nothing green, still yellow and downloading at 30-50kbs which is slow considering Im usualy around 100kb/s

New info:

Green light.

Ok, now things are getting interesting. If I go in my router and delete all the ports that I have forwarded and then go back and put new ones in and restart everything (modem, router, computer)utorrent will go green untill the computer is restarted again and then its back to yellow or red.