Utorrent memory leak and crashes

[kenkiller]

utorrent has been failing and crashing since yesterday. Worked fine well before that.

Pagefile size is set to 1536mb initial and max. However the mem usage of utorrent in task manager keeps rising until the program crashes without a valid dump. Opening and minimizing the utorrent window brings the mem usage down but only for a while before it rises and hits the max again.

here is the hijack this info :

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 3:34:03 PM, on 12/11/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\brsvc01a.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\brss01a.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\StartupMonitor.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Brother\ControlCenter2\brctrcen.exe

C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\utorrent\utorrent.exe

C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

C:\Program Files\DAEMON Tools\daemon.exe

C:\Program Files\Microsoft ActiveSync\Wcescomm.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files\Miranda IM\miranda32.exe

C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE

C:\PROGRA~1\MICROS~3\rapimgr.exe

C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe

C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe

C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\taskmgr.exe

C:\Documents and Settings\Penny Fock\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll

O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [setDefPrt] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe

O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun

O4 - HKLM\..\Run: [btTray] "C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\utorrent\utorrent.exe"

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"

O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')

O4 - Startup: Miranda IM.lnk = C:\Program Files\Miranda IM\miranda32.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe

O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: BlueSoleilCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe

O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe

O23 - Service: BsHelpCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

Thanks for any help in advance....

[jewelisheaven]

Ctrl-P -> Advanced -> Disk Cache

Please post a screenshot of your settings there.

[Switeck]

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

Nero's indexing service is known to cause µTorrent headaches.

[jewelisheaven]

LOL indeed i didn't eve bother reading this one, i'm still wondering what version the last guy was using.

Also as I said before, I didn't know Nero came with one since I'm using the version 5.5 from years ago.

[Firon]

That won't cause crashes. Your cache might be increasing without bound, which could cause this. Have you turned on limit bandwidth for local peers?

[kenkiller]

Yes....limit bandwidth for local peers is turned on...

using default cache settings....

[jewelisheaven]

err Firon what does one have to do with the other.

At least if cache settings were overridden with -1 then that would explain the cache growing... Since that's not the case what else is there to check?

[kenkiller]

so any solution?

[Firon]

I ask because there was a bug where local peers that were unlimited could cause the cache to increase without bound.

When the memory usage goes up, does the cache size increase? Look at disk statistics to see that (on the speed tab).

[kenkiller]

the cache size in the write statistics continues to increase. even when the mem usage of utorrent is brought back to original after a minimize, the cache size continues to grow....currently it stagnants somewhere between 8-11mb. However, memory usage continues to grow...right now it's at 500,000k....i will monitor what are the stats when it crashes...is that useful?

[jewelisheaven]

Are you seeing the peers connected with "L" flag (local peer)... also under Speed tab is the traffic to/from them in purple/blue?

Firon is this the bug you were talking about? I find it hard to believe local peers would get a separate buffer, but if it exists, I surely hope it's fixed in the stable. Would you mind telling us your current uT version please (Alt-H-A).

Man I've got 3K torrents and I can't make it pump out > 200 MiB... you're lucky

Now I'm really interested in this solution.

[kenkiller]

I wish i wasn't so lucky

it's just 5 torrents.

I don't see a single "L" in the flags col under peers tab.

Under speed tab, upload/download choice I only see a single green and a single red jagged line.

Now it's nearly at 700mb.

take a look see....

oh yes....version is 1.7.5 build 4602...latest one iirc.

[jewelisheaven]

/me pokes Firon

Maybe me poking his eye out will help him see the solution more-clearly?

LOL uT using more than firefox.. that's a rarity in my running.

this post shows pictures of my current 4602.

So since this is an acute problem.. Can you describe any system changes within that timeframe... program additions, deletions... that's just ODD! :`( I'm sorry but I'm stumped.

[kenkiller]

nope nothing...no changes. it just became like this after i came back to my pc after my domestic cleaner left.

maybe something to note....my msn also failed at around the same time. uninstalled and installed but still fails right after signing in. in the end uninstalled and switched to miranda....msn live was bloatware anyway.

but i doubt this had any link to utorrent, as it's a standalone program anyway.

Man....i really wonder whats wrong...

edit : ok....after reaching max pagefile size...(set as 1356mb), utorrent memory usage reduces back to around 50-70mb. firefox also reduces in memory usage...most probably something to do with the max limit reached and furiously swapping memory i assume.

it appears fine for now, but it will crash later on...with a msg saying dump not created. it has happened consistently several times already.

[jewelisheaven]

Again puzzling.

Blah... well you could always try ... force creating a dump file... in the Logger tab, hold down control, right click and click dump memory info.

Since the memory is actively increasing, anyone who knows what they mean might be able to figure it out??

I'm sorry i'm completely useless in this process, i'm an end-user. I'm only intelligent in telling you how you THINK your software is working is in-fact NOT how it ACTUALLY works Maybe it comes from being some sort of tech support for 1/2 of my life

[kenkiller]

hey...no prob. at least someone will make some sense of the questions u asked and the stuff i've shown....

really lost....now lot's of time is wasted from torrenting due to the crashes....pls dun tell me i need to use another client...utorrent is the best for me so far.

edit : heh...after forcing a dump, utorrent crashed. not sure if it's supposed to. anyway, the pagefile shranked back to 500+mb. So it's quite conclusive that utorrent was taking up the majority of the pagefile. Around 1gb. Any expert out there?

[DreadWingKnight]

nVidia nforce motherboard?

[kenkiller]

it's an old gigabyte mb using a 6600gt agp. so decidedly not nforce i guess?

[DreadWingKnight]

Not really decidedly.

The nVidia nForce driver package has a firewall that is notoriously buggy, and is one of the things that causes this issue.

[kenkiller]

i did search for that after a search in this forum, and I dun think it's in my system.

And this is an all new prob after months of using utorrent. So i doubt that would be a cause...i guess?

[Firon]

Some software you installed on your system is causing it. It could even be malware.

And gigabyte boards do use NVIDIA chipsets. DId you ever install nforce anything?

[kenkiller]

did try scan for malware....nothing turned up. as i said...this came from nowhere...no additional software added/removed.

my mb has no built in video output. so it's just the normal nvidia drivers. nothing nforce involved.

[Firon]

nForce has nothing to do with built-in video. nForce is the chipset drivers.

[kenkiller]

yes i know....i'm saying i only have the nvidia video drivers on the system. nothing else.

if i can't even have that how the hell would my video card work?

[Firon]

No, the NVIDIA drivers will work fine.

What is "Browseui preloader"?