uTorrent interface is extremely slow and unresponsive

[fabricebaro]

I have been using uTorrent for a while.

Version 1.7.5 worked perfectly fine until the interface became extremely unresponsive. At first I thought uTorrent froze on startup, but I realized it didn't, but it takes litterally minutes do anything like adding a torrent, or maximizing/restoring.

The problem seem identical to the one described in

http://forum.utorrent.com/viewtopic.php?id=27958

My firewall is BitDefender 10, avast antivirus 4.7, router is D-Link DI-524 firmware 5.10.

Everything used to work fine, I have forwarded the correct port.

I have tried disabling firewall and antivirus, with no effect.

The problem seems to have started with a firewall alert: (blank program name) trying to access utorrent.com. This seems to be related to utorrent.exe, so I allowed access.

I have tried uninstalling and reinstalling utorrent.

I went through the registry to remove references to utorrent, but all I found seemed to be related to the context menu and .torrent file association, so I didn't remove anything.

The problem hasn't disappeared.

Now I don't want to have to resort to use another client...

[DreadWingKnight]

post a hijackthis log please

[fabricebaro]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 13:22:06, on 17-12-2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Avast4\aswUpdSv.exe

C:\Program Files\Avast4\ashServ.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Apoint2K\Apoint.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

C:\WINDOWS\system32\TDispVol.exe

C:\WINDOWS\system32\TPSMain.exe

C:\WINDOWS\AGRSMMSG.exe

C:\WINDOWS\system32\LVCOMSX.EXE

C:\Program Files\Logitech\Video\LogiTray.exe

C:\WINDOWS\system32\TPSBattM.exe

C:\Program Files\Softwin\BitDefender10\bdmcon.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\Program Files\Softwin\BitDefender10\bdagent.exe

C:\PROGRA~1\Avast4\ashDisp.exe

C:\Program Files\Cobian Backup 8\Cobian.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\SuperCopier2\SuperCopier2.exe

C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe

C:\Program Files\MétéoMédia\MétéoIMédia\WeatherEye.exe

C:\Program Files\Cobian Backup 8\cbInterface.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\WINDOWS\system32\RAMASST.exe

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\Logitech\Video\FxSvr2.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE

C:\WINDOWS\system32\DVDRAMSV.exe

C:\WINDOWS\system32\oodag.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe

C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Thunderbird\thunderbird.exe

C:\Program Files\Softwin\BitDefender10\vsserv.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\SpaceMonger\SpaceMonger.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPNRA.EXE

C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBOID.EXE

C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE

C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE

C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBOID.EXE

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\msdtc.exe

C:\Program Files\MSN Messenger\usnsvc.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Avast4\ashMaiSv.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll

O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\NetTransport 2\NTIEHelper.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Copernic Desktop Search 2 - {968631B6-4729-440D-9BF4-251F5593EC9A} - C:\Program Files\Copernic Desktop Search 2\DesktopSearchBand2526.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [TFncKy] TFncKy.exe

O4 - HKLM\..\Run: [TDispVol] TDispVol.exe

O4 - HKLM\..\Run: [TPSMain] TPSMain.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [bDSwitchAgent] "C:\progra~1\softwin\bitdef~1\bdswitch.exe"

O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [bDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg

O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [Cobian Backup 8] "C:\Program Files\Cobian Backup 8\Cobian.exe"

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [superCopier2.exe] C:\Program Files\SuperCopier2\SuperCopier2.exe

O4 - HKCU\..\Run: [Copernic Desktop Search 2] "C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe" /tray

O4 - HKCU\..\Run: [MétéoIMédia] C:\Program Files\MétéoMédia\MétéoIMédia\WeatherEye.exe

O4 - Startup: Task Manager.lnk = C:\WINDOWS\system32\taskmgr.exe

O4 - Global Startup: Logitech SetPoint.lnk = ?

O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\NetTransport 2\NTAddList.html

O8 - Extra context menu item: Download by Net Transport - C:\Program Files\NetTransport 2\NTAddLink.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Avast4\ashMaiSv.exe

O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE

O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBOID.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--

End of file - 10061 bytes

[jewelisheaven]

If this is new something changed. I can concur about the startup "freeze". This is due to uT first loading in all of the torrent data before it shows the main GUI. Before it loads in 2000 torrents and their information the main GUI does not show up.

As far as "recently", what changed around then? As far as uTorrent settings, yep they are all in the .exe file's directory or %APPDATA%\uTorrent .

I'm not sure how your anti virus works, but if there is a way for it to "except" your download folder, it is possible this is causing the slowdown.