uTorrent Freezing Computer

[CJM1682]

I am having a problem when downloading torrent files with utorrent. My computer is freezing when i downlaod large torretn files of 2GB or more, with a piece size of 4MB if the hash pieces are smaller like 64KB or 128KB the computer wont freeze. by freeze i do mean the entire computer locks up keyboard and mouse and I am forced to hard restart the computer by pushing the button on my case. It only happens with the larger files that i specified and i am running a:

AMD X2 4200+

Windows XP SP2

3GB RAM

System thank you for any and all help you can give i appreciate the time you have taken to assist.

[jewelisheaven]

RAM spec is nice, but Are you overriding any of the Ctrl-P -> Advanced -> Disk Cache settings?

Do you notice any system slowdown prior to the "freeze". Have you tried killing utorrent's process through Windows Task Manager or another 3rd party tool to see if you can relaunch it without having to reboot?

Generally this freezing is caused by conflicts with programs holding open files uT needs to operate. If you wouldn't mind downloading, running, and pasting a HiJackThis log below it would be great

[Firon]

Something broken on your system. Could be bad RAM or a bad drive controller.

[CJM1682]

i have not hcanged any settings in the advanced disk cache there is no system slowdown prior to the freeze and i am unable to kill the process as my system is completely locked up keyboard does not work nor does the mouse the computer does not respond to any requests at all. My hijackthis log file is located below.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 8:46:14 PM, on 12/19/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

D:\WINDOWS\System32\smss.exe

D:\WINDOWS\system32\winlogon.exe

D:\WINDOWS\system32\services.exe

D:\WINDOWS\system32\lsass.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

D:\Program Files\Alwil Software\Avast4\ashServ.exe

D:\WINDOWS\Explorer.EXE

D:\Program Files\D-Link\RangeBooster G WDA-2320\AirPlusCFG.exe

D:\WINDOWS\system32\spoolsv.exe

D:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

D:\WINDOWS\SOUNDMAN.EXE

D:\WINDOWS\system32\RUNDLL32.EXE

D:\Program Files\Microsoft IntelliType Pro\itype.exe

D:\Program Files\Microsoft IntelliPoint\ipoint.exe

D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

D:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe

D:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe

D:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe

D:\WINDOWS\system32\ctfmon.exe

D:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe

D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

D:\Program Files\Common Files\LightScribe\LSSrvc.exe

D:\WINDOWS\system32\nvsvc32.exe

D:\Program Files\TVersity\Media Server\MediaServer.exe

D:\WINDOWS\system32\svchost.exe

D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

D:\Program Files\Alwil Software\Avast4\ashWebSv.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Mozilla Firefox\firefox.exe

D:\WINDOWS\system32\wuauclt.exe

D:\WINDOWS\system32\wuauclt.exe

D:\Documents and Settings\Administrator\Desktop\HiJackThis_v2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - D:\Program Files\Advanced System Optimizer\IEHelper.dll

O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - D:\PROGRA~1\FlashFXP\IEFlash.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O4 - HKLM\..\Run: [D-Link RangeBooster G WDA-2320] D:\Program Files\D-Link\RangeBooster G WDA-2320\AirPlusCFG.exe

O4 - HKLM\..\Run: [amd_dc_opt] D:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [NapsterShell] D:\Program Files\Napster\napster.exe /systray

O4 - HKLM\..\Run: [sunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [Hide-The-IP] "D:\Program Files\Hide The IP\HideTheIP.exe" /startup

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [itype] "D:\Program Files\Microsoft IntelliType Pro\itype.exe"

O4 - HKLM\..\Run: [intelliPoint] "D:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [RemoteControl] "D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [DiscWizardMonitor.exe] D:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe

O4 - HKLM\..\Run: [AcronisTimounterMonitor] D:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe

O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "D:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe"

O4 - HKLM\..\Run: [muBlinder] D:\Documents and Settings\Administrator\Desktop\mublinder\muBlinder.exe -startup

O4 - HKCU\..\Run: [PeerGuardian] D:\Program Files\PeerGuardian2\pg2.exe

O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "D:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [Vidalia] "D:\Program Files\Vidalia Bundle\Vidalia\vidalia.exe"

O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1189556848954

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189556841094

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\system32\browseui.dll

O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - D:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe

O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - D:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe

O23 - Service: TVersityMediaServer - Unknown owner - D:\Program Files\TVersity\Media Server\MediaServer.exe

O23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.6\bin\httpd.exe

O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.0.45\bin\mysqld-nt.exe

--

End of file - 8311 bytes

[Ultima]

Gotta wonder whether those Seagate processes are even needed...

Um, have you updated your chipset/motherboard drivers? The AMD X2 motherboards were once known to have problematic drivers.

Final idea... Start > Run > devmgmt.msc

Check the properties for the primary/secondary IDE ATA/ATAPI controllers to see if any of the devices' current transfer mode are in PIO.

[jewelisheaven]

acronis has an indexer? Or what about your media center...

If you don't mind, a sure way to tell what is injecting itself into uT is to use Process Explorer from http://www.sysinternals.com . Turn on the Lower Pane (Ctrl-L) and switch to DLL mode (Ctrl-D) and Save the list (Ctrl-A) to paste in a post below.

[CJM1682]

Ultima:

All current transfer modes in are set for DMA if available and the current transfer modes for both controllers are Ultra DMA modes 2 or 6

Drivers have been updated through ULI on the Nvidia page.

would it matter if it seems to happen mostly when saving to the drive thats on the SATA controller? That doesnt limit it but seems to be more frequent when saving the files on the SATA drive.

[jewelisheaven]

Well the problem can be either hardware or software. With hardware it's usually drivers. With software it's usually chain-of-events or hooking into the normal process of windows working which causes this. This is of course if it's not something obvious like being listed on the Incompatible Software section of the FAQ or some real-time scanner which does not except uTorrent's settings directory or your download directory.

To check the first possibility of software incompatibility could you go to http://www.microsoft.com/technet/sysinternals/ and download process explorer. It will allow you to export the list of hooked DLLs into uTorrent's process. Note this will only work if it is linking into it. If it is trying to hold open your files downloading, to verify you can temporarily enable the "append !ut" under Ctrl-P -> Downloads to see if that stops uT main GUI from freezing.

Back to the process for exporting the DLL list, open Procexp.exe, enable the lower pane (Ctrl-L), switch to DLL mode (Ctrl-D) and save-as (Ctrl-A).

Pasting the log will show exactly what is being loaded, as well showing a process heirarchy of the running processes. That feature is also helpful if there is a rogue or spontaneous process outside of where it would normally be expected.

[CJM1682]

jewel:

I have always had the append option checked i just prefer it that way. So i cannot test that variable.

as for sysinternal the info is below thank you both for your time and patience. jus tto make sure it is only with torrents that have piece size's of 1.00MB or larger other than that i have no problems. It wouldnt be such an issue if it didnt take like 3 months to d/l a file because of the computer halting.

Process PID CPU Description Company Name

System Idle Process 0 95.38

Interrupts n/a Hardware Interrupts

DPCs n/a 0.77 Deferred Procedure Calls

System 4

smss.exe 728 Windows NT Session Manager Microsoft Corporation

csrss.exe 776 Client Server Runtime Process Microsoft Corporation

winlogon.exe 800 Windows NT Logon Application Microsoft Corporation

services.exe 844 Services and Controller app Microsoft Corporation

svchost.exe 1008 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1056 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1096 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1164 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1196 Generic Host Process for Win32 Services Microsoft Corporation

aswUpdSv.exe 1388 avast! Antivirus updating service ALWIL Software

ashServ.exe 1444 avast! antivirus service ALWIL Software

spoolsv.exe 1808 Spooler SubSystem App Microsoft Corporation

schedul2.exe 1940 Acronis Scheduler 2 Acronis

guard.exe 2012 AVG Anti-Spyware guard GRISOFT s.r.o.

LSSrvc.exe 2076 LightScribe Service Hewlett-Packard Company

nvsvc32.exe 2168 NVIDIA Driver Helper Service, Version 162.18 NVIDIA Corporation

svchost.exe 2328 Generic Host Process for Win32 Services Microsoft Corporation

wuauclt.exe 3536 Windows Update Automatic Updates Microsoft Corporation

ashMaiSv.exe 2624 avast! e-Mail Scanner Service ALWIL Software

ashWebSv.exe 2732 avast! Web Scanner ALWIL Software

alg.exe 3296 Application Layer Gateway Service Microsoft Corporation

mscorsvw.exe 1596 .NET Runtime Optimization Service Microsoft Corporation

lsass.exe 856 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 1560 0.77 Windows Explorer Microsoft Corporation

AirPlusCFG.exe 1684 D-Link Wireless LAN Monitor D-Link

jusched.exe 1880 Java Platform SE binary Sun Microsystems, Inc.

SOUNDMAN.EXE 1912 Realtek Sound Manager Realtek Semiconductor Corp.

rundll32.exe 2000 Run a DLL as an App Microsoft Corporation

itype.exe 2036 0.77 IType.exe Microsoft Corporation

ipoint.exe 344 0.77 IPoint.exe Microsoft Corporation

ashDisp.exe 376 avast! service GUI component ALWIL Software

avgas.exe 408 0.77 AVG Anti-Spyware GRISOFT s.r.o.

ctfmon.exe 556 CTF Loader Microsoft Corporation

firefox.exe 1180 0.77 Firefox Mozilla Corporation

procexp.exe 3556 Sysinternals Process Explorer Sysinternals

utorrent.exe 2972

Process: utorrent.exe Pid: 2972

Name Description Company Name Version

activeds.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.2180

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.2180

advapi32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2649

atl.dll ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0001

clbcatq.dll Microsoft Corporation 2001.12.4414.0308

comctl32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2982

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180

comres.dll Microsoft Corporation 2001.12.4414.0258

ctype.nls

dnsapi.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2938

gdi32.dll GDI Client DLL Microsoft Corporation 5.01.2600.3159

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180

imm32.dll Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.2180

iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2912

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.3119

locale.nls

mprapi.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.2180

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.2575

MSCTFIME.IME Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.2649

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.2976

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.2726

oleaut32.dll Microsoft Corporation 5.01.2600.3139

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2938

rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.3173

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.2180

samlib.dll SAM Library DLL Microsoft Corporation 5.01.2600.2180

setupapi.dll Windows Setup API Microsoft Corporation 5.01.2600.2180

shell32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.3241

shlwapi.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.3157

sortkey.nls

sorttbls.nls

unicode.nls

user32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.3099

utorrent.exe

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2180

version.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180

wldap32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180

ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180

ws2help.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180

[jewelisheaven]

First thanks for bearing with me. Yea :/ Bad news, it's time to start uninstalling "extra" processes if your networking hardware drivers are updated. There is an incompatibility with at least one of the processes you have running right now.

The first one I would look at is your dlink range booster, followed by TVersity media center, and the seagate processes... If you don't want to uninstall them outright, it's going to take tweaking advanced settings which can "monitor" live processes, or traffic, or files on your hard drive. :/ To specifically find out what is causing the problem you can systematically start unchecking or uninstalling things along the lines I mentioned above *found under the program's advanced features*. Generally speaking Anti-Virus Live Scanners don't cause problems because they don't try to write to files... but others such as media indexers (are you sure Tversity doesn't do any background tagging or looking at all files?), or networking QoS systems , or bad networking drivers... have all been diagnosed as problems in the past.

This would be so much easier if uT crashed at least

NOTE: all of this is assuming Firon wasn't correct in stating that your hardware is starting to die.

I'm sorry I can't give definite answers in this arena.

[CJM1682]

well it shouldnt be a hardware issue as the board and hard drives are new as of 2 months ago. as for the seagate process they have been uninstalled. and the probelm still exists so i will move on to my range booster software. than tversity from there. should i just use the uninstall features that come with the programs or is there other advanced removal features that i should use?

[jewelisheaven]

Sorry, not that I know of. I meant advanced options in the program which would cause the symptoms I described. nuts about the seagate processes. But it never hurts to be sure.

And ... remember, all of this strife will be worth it when you can download overnight without a crash

[CJM1682]

tversity and rangeboost program have been uninstalled. i hadta reinstall the drivers though so that i can have inet capabilities as when i uninstalled the software the drivers were removed also was a pain getting drivers though i couldnt find the install disk and had no internet lol. As i said though i have uninstalled the tversity software and rangeboost software and removed all seaggate softwar as well as the processes that were in teh hijackthis log. I am going to restart now and try to see if it will freeze. Are these avast services okay to have?

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe

-----------------------------------------------------------------------------------

Crashed After 1 hour of downloading. Im exhausted form this but atleast i got an hour of downloading lol.

[Switeck]

Have you disabled Avast! AV's scanner at least for uTorrent's unfinished downloads folder?

I've read that causes nasty slowdowns in uTorrent's FAQ.

http://www.utorrent.com/faq.php#My.C2.B5Torrent_freezes_locks_up_sometimes_and_or_uses_100_CPU

[CJM1682]

Avast has been since uninstalled and the problem persists.

[jewelisheaven]

!!! GRRR. So I'm guessing 1 hour is ALOT of time compared to what you're used to.

Hey I have a simpler fix for the next group of tasks. Start -> Run -> msconfig

Untick all of the programs in the Run-on-windows-startup folder.

I'm sorry about making you lose internet That was short sightedness on my part.

WHOOPS... doesn't exist on XP lol. Uhm, GRR my brain is fried right now. I forget the program that comes with windows which allows you to toggle those options.

The key i'm talking about is "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run". You can just edit the path by prepending ';' to the beginning.. that is if someone else doesn't remind me of the program I was thinking of. (I know about regedit, but that's a potentially CRIPPLING way to break your computer, so it's only recommended for those not faint-of-heart)

Have I mentioned thank you for your patience

EDIT: Wait... doesn't XP come with wireless zero configuration? Is there a specific reason you're using Dlink's network software instead of built into windows?

[braman]

sounds a lot like my problem which i also asked about in this thread:

http://forum.utorrent.com/viewtopic.php?id=32898

when i hear you say it, my problem also only occurs when i download files in parts.

not every time i do but thats the only time it can happen it seems.

dont have anything to do with the part size for me though.

[CJM1682]

i since am using the windows zero utility i have only installed the drivers needed to run the card not the software. also its not when i am downloading in parts, sorry i wasn't clear i am referring to the hash checks basically. when u look on the bottom of the general tab of a torrent it says hash pieces *** x 1.00MB or 512K or 4.00MB etc.

example:

Pieces: 867 x 4.00MB

The Freeze only occurs if i am downloading a torrent with the pieces equaling 4MB or more.

[ajones81]

WHOOPS... doesn't exist on XP lol. Uhm, GRR my brain is fried right now. I forget the program that comes with windows which allows you to toggle those options.

Jewel, looks like you need to take a break. Oh and BTW, it is MSConfig and it does come with XP.

[Robbbert]

It certainly does come with XP. But not with anything earlier (win2k etc).

I had the exact same problem as the OP, but it was all fixed after I got rid of Zone Alarm.

Even tried other BT clients, but no luck.

Looking at the huge list of what he's running on his computer, there are endless opportunities there for a conflict.

[jewelisheaven]

I hope you forgive me... I tried it on all THREE XP computers I had up RDP at the time, and NONE knew about msconfig. I guess my slipstreamed minimal installs stripped it out ><

That's the thing about freezing escalation.. If it's obviously incompatible -> Possibly incompatible -> injecting into uT's process -> Disabling software which affects internet one by one.. verifying uT works -> re-enabling software you want to keep, slowly paring the list of suspect processes down.

[ajones81]

It certainly does come with XP. But not with anything earlier (win2k etc).

Yep. Win2K didn't have it but Win9x/ME certainly did.

Hmm... If the advanced disk cache settings haven't been touched, I wonder what it is that's causing a freeze only when piece size is >= 4 MB?

@CJM1682: I suppose you've tried reinstalling uTorrent after a (backup and) complete uninstall+reboot? Or else can you try running a standalone encapsulated copy of 1.7.5 and 1.8 and see if either one solves your problem?

[jewelisheaven]

Are there any torrents you have access to which are free content with this > 4 MiB piecesize?

All of the creators I looked at max there. Definitely if it was made by Azureus, could you make one for me, I would definitely like to try it out if there could be an incompatibility with other externally-made torrents.

[CJM1682]

i have done some uninstalling and removed a lot of startup entries over the last day or so sorry about my delay in replying i have been a tad busy with this issue racking my brain and what not. I do appreciate the light this issue has gotten with you guys and the effort you all are taking to solve this for me especially you jewel. I would like to paste below my new hijack this log file for a reference on what i have removed and changed since the beginning with no relief to the freezing issue I have lowered the amount on the list drastically and i didnt just remove the entries i uninstalled the programs:

Running processes:

D:\WINDOWS\System32\smss.exe

D:\WINDOWS\system32\winlogon.exe

D:\WINDOWS\system32\services.exe

D:\WINDOWS\system32\lsass.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\WINDOWS\system32\spoolsv.exe

D:\WINDOWS\Explorer.EXE

D:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

D:\Program Files\Microsoft IntelliType Pro\itype.exe

D:\Program Files\Microsoft IntelliPoint\ipoint.exe

D:\WINDOWS\system32\ctfmon.exe

D:\Program Files\Common Files\LightScribe\LSSrvc.exe

D:\WINDOWS\system32\nvsvc32.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\WINDOWS\SOUNDMAN.EXE

D:\WINDOWS\system32\wuauclt.exe

D:\WINDOWS\system32\msiexec.exe

D:\Program Files\Mozilla Firefox\firefox.exe

D:\Documents and Settings\Administrator\Desktop\HiJackThis_v2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - D:\PROGRA~1\FlashFXP\IEFlash.dll

O4 - HKLM\..\Run: [amd_dc_opt] D:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [itype] "D:\Program Files\Microsoft IntelliType Pro\itype.exe"

O4 - HKLM\..\Run: [intelliPoint] "D:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1189556848954

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189556841094

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\system32\browseui.dll

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe

Jewel: As for the making a torrent im not really familiar with the process of making one otherwise i would if you would liek to give me a simple instruction to make one for you to try i would do so or if you would liek to look for one thats fine also up to you. but like i said its only torrents with hash sizes of 4.00MB per piece. so that comes out to be torrents of 3GB or more. Is there a way to uninstall utorrent and keep my torrent list i would like as much as possible not to lose my torrents.

[jewelisheaven]

Hmm, indeed, with nothing but that, it still freezes. I'm stumped if it's an incompatibility

Backing up/restoring is covered in the FAQ, but I have mentioned a process I use here.

As for making a torrent, under the general tab of that torrent which you experience the crashes on, it says 'created time' ... does it list what created the application right next-to it? To create a torrent in uT (which doesn't support > 4 MiB piecesize) check out http://utorrent.com/torrent.php