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Can't download anything

Frenkietje

By Frenkietje
in Troubleshooting

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Frenkietje Newbie

Frenkietje

Posted
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Hello there,

First of all, im a total noob, not known with much terms. I just bought a new computer with the latest norton and vista.(norton as firewall) Now ive tried a lot of torrents, got them installed, but evrytime i want something to download nothing happens.

Now ive searched a lot on the forums trieng to look for something similar, but i didnt come any further then allowing utorrent in my norton and setting current port to 55641 wich didnt make any difference.

I also tested if port was forwared properly and that seemed fine.

When i check the menu there are some things to concern.

tracker status : closed by peer

dht status: not allowed

thanks in advance for any sort of help

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ajones81 Advanced Member

ajones81

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Hmm... If your ports are forwarded properly (checked with Ctrl+G?), then it must be a firewall or something blocking your connections. Do you have a hardware firewall in your modem/router? You might need to disable/create exceptions in that as well.

There's nothing magical about port 55641. Anything not in use by other programs should work as long as the config's done properly. Please check Norton once again for possible blocking behaviour. If nothing else works, you might need to temporarily uninstall Norton to confirm whether it was the cause of your problems (simply disabling the firewall won't help).

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ajones81 Advanced Member

ajones81

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HTTP Error 499? AFAIK, 499 has no fixed meaning in the HTTP protocol. So that error doesn't help us any. :/

Try running this tool from Symantec (ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe) to make sure all traces of Norton are gone, then reboot and check.

Also post a HijackThis log here so we can check it out.

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Frenkietje Newbie

Frenkietje

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ye the 449 error came from the kaspersky i installed after deleting norton, btu without that just the closed by peer message again.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:24:08, on 30-12-2007

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16575)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Windows\RtHDVCpl.exe

C:\Acer\Empowering Technology\SysMonitor.exe

C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe

C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE

C:\Program Files\Internet Explorer\IEUser.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nl.intl.acer.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nl.intl.acer.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

R3 - URLSearchHook: The Pirate Bay Toolbar - {a33fa729-d155-4b23-842b-2c665ecabdb6} - C:\Program Files\The_Pirate_Bay\tbThe_.dll

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Aanmelden - Help - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: The Pirate Bay Toolbar - {a33fa729-d155-4b23-842b-2c665ecabdb6} - C:\Program Files\The_Pirate_Bay\tbThe_.dll

O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll

O3 - Toolbar: The Pirate Bay Toolbar - {a33fa729-d155-4b23-842b-2c665ecabdb6} - C:\Program Files\The_Pirate_Bay\tbThe_.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Acer\Empowering Technology\SysMonitor.exe

O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe

O4 - HKLM\..\Run: [startCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe

O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe

O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe

O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe (User 'SYSTEEM')

O4 - HKUS\.DEFAULT\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe (User 'Default user')

O4 - Global Startup: Adobe Reader Snelle start.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Empowering Technology Launcher.lnk = ?

O4 - Global Startup: PCM Media Sharing.lnk = C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe

O9 - Extra button: Anti-Virus voor internet statistieken - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: {BD08A9D5-0E5C-4F42-99A3-C0CB5E860557} (CSolidBrowserObj Object) - http://www.solidstatenetworks.com/demos/plugintest/solidstateion.cab

O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll

O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe

O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe

O23 - Service: eDSService.exe (eDataSecurity Service) - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe

O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Planner voor Automatische LiveUpdate - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

--

End of file - 7217 bytes

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ajones81 Advanced Member

ajones81

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Posted

HTTP error code 449 is not the same as 499.

Make absolutely sure Windows Defender and Kaspersky aren't blocking anything.

You haven't replied re. the hardware firewall. What modem/router do you have? Have you checked its advanced setup/configuration options?

Are you on Vista 32 or 64-bit?

Sure your ISP isn't hostile to BitTorrent?

P.S. You still have remnants of Symantec LiveUpdate on your system. Did you use that tool I linked to?

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