µTorrent Problems

[Peter12]

Hi,

I have looked every where on connection problems concerning µTorrent and thank God I found this forum. When I bought my Dell PC about half a year ago, I dowloaded µTorrent like I always do, on new PC's. I always used to have Windows XP, but on the Dell PC Vista was included. Even though the versions of µTorrent weren't completely ready for Vista I never experienced problems with the program nor did it show any connection problems.

About a week ago, I reset my PC. With the Dell computers you can do this by pressing F8 when booting up and aply the factory image: resseting your pc and removing all data. When all that was done, I of course downloaded µTorrent again. However this time things did not go as smoothly as they did about 6 months ago.

First off: the µTorrent constantly crashed (before it never did on any of my PC's and especially on this PC). I solved this by the affinaty setting mentioned on this forum; although I do not understand why the application would suddenly crash and not respond on the exact same PC, after a resset.

Seceond of all, µTorrent will not download anything. I added torrents and nothing will start to download. I even added torrents from different websites (i.e. mininova, bitsoup, torrentspy etc. etc.) but nothing starts to download, only the uploading works and µTorrent also does that to the maximum of my internet connection 40 kb/s uploading. In addation to that when the µTorrent application is active nothing is wrong with surfing the web, everything just goes smoothly as ever. But when I ' start' a torrent the internet connection doesn' t work. I cannot even go to my routers homepage: 192.168...... etc.

My question is: how to solve the last issue and possibly the first too, without having to reset the affinity all the time!

I hope I have provided you with all the infromation nessacery to come up with some sort of a solution. It seems to me something is blocking all (attempts of) connections by µTorrent. Many thanks in advance, and I will be happy with all the replies and possible solution for this situation is just driving me crazy!

P.S. I have already looked at the firewalls, antivirus etc.etc., and they are all allowing connections from µTorrent...

[jewelisheaven]

Would you be surprised to learn the "restore image" included isn't always the same as what ships out the factory door? On two Dell PCs I have purchased they even forgot to hide the restore partition, AND split up the 80 GB hard drive into TWO 40 gig ones, which was inconvenient.

The affinity setting is a result of uT and the hardware not getting along when trying to work on multiple cores. If the affinity setting fixed it, there is no work around that I know of. As far as the settings not working, are you sure you re-setup everything the same in uT? I'm not sure but I think the Vista internet crawl is also covered in Ultima's Ultimate Troubleshooting How-To... Since you have read through some things I would also take a look at the logs produced from HiJackThis and Process Explorer yourself, OR paste them here to see if there are known / suspected / confirmed incompatible programs installed.

Concluding, welcome to the forum and a happy new year to you

[Peter12]

Thanks for the reply. A happy new year to you too! Yeah I geuss you are right about the image. It probably isn't perfect, hence the (sometimes) slow responce time of several applications plus µTorrent uses the affinaty settings. Apart from that everything seems to be normal. And I'll live with having to configure the affinity setting. The connection part is more irritating!

I have never heard of Process Explorer, but here is my HiJackThis file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 14:07:38, on 31-12-2007

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16575)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\rundll32.exe

C:\Program Files\Java\jre1.6.0\bin\jusched.exe

C:\Windows\sttray.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\CTHELPER.EXE

C:\Windows\System32\CTXFIHLP.EXE

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Windows\System32\CTXFISPI.EXE

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Google\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer aangeboden door Dell

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [sunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"

O4 - HKLM\..\Run: [sigmatelSysTrayApp] sttray.exe

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll

O13 - Gopher Prefix:

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

O23 - Service: McAfee Update Manager (mcmispupdmgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe (file missing)

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

O23 - Service: McAfee Privacy Service (MPS9) - Unknown owner - C:\PROGRA~1\McAfee\MPS\mps.exe (file missing)

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe

O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe

O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--

End of file - 6730 bytes

P.S. Why McAfee has several exe' s running is a complete mistery for me, for I uninstalled it... N.B. first I thought it was McAfee blocking my internet connection because I always use Norton, but when I uninstalled it, the problem was still there... but now I see that there are several McAfee exe's still running?!?

[ajones81]

Those McAfee remnants could be causing problems. (I hate stupid programs that can't even remove themselves properly!) See if there's a removal tool on McAfee's site, or else you might have to delve into the registry etc.

You can also try disabling all McAfee-related services etc. using Msconfig.

One last suggestion - if you go for a reformat etc., along with the personal data that you backup, remember to also backup uTorrent's settings dir. and any loaded torrents.

[Peter12]

Thanks for all the replies. I downloaded the McAfee removal tool. First ran it normally in Vista, then I reboted and ran it as 'administrator' and reboted. Made another HiJack this file and no more McAfee exe' s runnig in the background! I started µTorrent, et voila! It started to download immediately. Infact it is downloading right now whilst I am typing this messege!

So if anyone else is experiencing connection problems try removing McAfee antivirus if you use it... It worked for me!

Anyway this is a good start of 2008. Happy new year, and thanks for the help!

[ajones81]

Glad you got it to work.

What sort of CPU do you have (2/4 core)?

Can you try testing it now with the processor affinity turned off and see if that works. It may have been only McAfee, in which case you should probably let uTorrent access any core it/Windows sees fit.

[Peter12]

My processor type is Intel Dual Core e6420, 2,13Ghz.

Okay, I turned the affinity thing off, and everything seems to be working fine now. It can use both cores now. I geuss we'll just have to wait a little longer to see if it works fully, but I'll keep you posted.

[winderdes]

hi guys,why do so many utorrent users complete downloading files,only to find they wont play with windows media player or get message after attempting to playback the file,u need this player or that player or media player doesnt support these codecs,frustrating to get the files done then not able to play em,please help.

[DreadWingKnight]

winderdes, don't thread hijack

especially not with something that is off topic for these forums.