peez Posted January 13, 2008 Report Share Posted January 13, 2008 This is such a strange problem i can't figure it out. I have 2 pc's and both run utorrent without a problem. On one of the pc's (XP SP2) a problem only happens AFTER i've used utorrent.I.e. So i've closed / quit utorrent and start to play a game or watch a movie (divx/xvid), every maybe 5 to 10 minutes the screen will freeze for a fraction of a second. This goes on indefinite.When i reboot the pc the freezes are gone. Movies playback without hitching as do games.I have no software that conflicts with utorrent itself, both of my pc's use the same antivirus and firewall software and they don't cause a problem, also i checked the FAQ here and there are no common problems with them. My guess is the firewall and antivirus don't have anything to do with the small freezes.The only difference between the windows installment on my two pc's is that one has SP1 and the other SP2, the SP2 pc is the one with the problem.I'm using the latest utorrent version btw.Thanks for reading this so far. I hope somebody can maybe help me out finding the cause for this problem! Link to comment Share on other sites More sharing options...
DreadWingKnight Posted January 13, 2008 Report Share Posted January 13, 2008 http://forum.utorrent.com/viewtopic.php?id=29748 Link to comment Share on other sites More sharing options...
peez Posted January 13, 2008 Author Report Share Posted January 13, 2008 My pc is pretty clean. I'm very cautious what i install or not.Anyway here's the hyjack log;Logfile of Trend Micro HijackThis v2.0.2Scan saved at 17:19:04, on 1/13/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Sygate\SPF\smc.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\MAFWTray.exeC:\Program Files\Network Associates\VirusScan\Avsynmgr.exeC:\Program Files\Network Associates\VirusScan\VsStat.exeC:\Program Files\Network Associates\VirusScan\Vshwin32.exeC:\Program Files\Common Files\Network Associates\McShield\Mcshield.exeC:\PROGRA~1\MOZILL~1\FIREFOX.EXEC:\WINDOWS\system32\svchost.exeC:\=- Games -=\Steam\Steam.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Outlook Express\msimn.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startguiO4 - HKLM\..\Run: [MAFWTaskbarApp] C:\WINDOWS\system32\MAFWTray.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exeO23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exeO23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exeO23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exeO23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe Link to comment Share on other sites More sharing options...
DreadWingKnight Posted January 13, 2008 Report Share Posted January 13, 2008 Potential suspects:1> Multiple firewalls installed tripping over each other2> One or both of the firewalls having problems with some of the traffic going through uT Link to comment Share on other sites More sharing options...
tomh Posted January 13, 2008 Report Share Posted January 13, 2008 Did you turned off the built in XP SP2 firewall? (And also, Sygate has been aquired by a concurent company and development stopped 2 years ago... don't you think its time to switch to a more secure software???) Link to comment Share on other sites More sharing options...
peez Posted January 13, 2008 Author Report Share Posted January 13, 2008 Yes this firewall is old but it serves it's purpose well for my system. The xp firewall is disabled.Let me emphasize one thing again; utorrent and all internet connection using apps work fine. I have no speed problems whatsoever. The problem only starts when i quit utorrent and it persists until i reboot.Once i quit utorrent something causes small pauses and i don't know what. I've checked xp's services, followed more than one guide for information regarding them until i was sure what they did and turned on/off those not needed. I've monitored all running programs using taskmanager and process explorer, if needed googleing all programs until i learned why they are running, nothing seems out of the ordinairy.My last suspicion was that the windows Media Timer got offset, that could possibly explain what is happening. But running windows media player and leaving it idle (wmp fixes the Media Timer) didn't help so that rules it out. Link to comment Share on other sites More sharing options...
DreadWingKnight Posted January 13, 2008 Report Share Posted January 13, 2008 You have McAfee and Sygate firewalls both operating at once on your system.I would recommend uninstalling one, as having multiple will cause conflicts. Link to comment Share on other sites More sharing options...
peez Posted January 13, 2008 Author Report Share Posted January 13, 2008 Thanks for your thoughts but my mcafee is not a firewall. It's an old corporate version we used at work over 5 years ago, its only function is scanning my system for virusses. Link to comment Share on other sites More sharing options...
tomh Posted January 13, 2008 Report Share Posted January 13, 2008 Once you must realize that using years old security software (which should be updated always to the newest to be able to deal with the ever changing world of information technology and security threats) you will run more and more times into problems using the newest network based applications. Link to comment Share on other sites More sharing options...
peez Posted January 13, 2008 Author Report Share Posted January 13, 2008 Yes that's true. Still, for what i do this software serves me well. The engine is old, but the signatures get updated weekly as normal.Oh before i forget, naturally i've tested with both my firewall and virusscanner disabled after quitting utorrent. Sadly, it didn't stop the pauzes.. :/ Link to comment Share on other sites More sharing options...
DreadWingKnight Posted January 13, 2008 Report Share Posted January 13, 2008 Disabled doesn't remove their hooks. Only uninstalled does. Link to comment Share on other sites More sharing options...
peez Posted January 13, 2008 Author Report Share Posted January 13, 2008 Yes that's also true. Thanks for sticking it out with me;).But since i'm running the exact same programs on my other pc that doesn't have the problem i'm not guessing it's the antivirus and firewall that cause a problem. My guess is utorrent does something, leaves something activated that leaves XP 'searching' for 'it' every xx minutes.As i said before, i have monitored (up to boredom! ) all processes after quitting utorrent to see where possible spikes appeared or where sudden ram/virtual ram got used. Nothing shows out of the ordinary with my common programs.I checked changes in sound, video and network activity and how much impact they have on responsiveness of this system. Really, i can't find anything weird.It's as if XP gets the hickups after utorrent quits! Link to comment Share on other sites More sharing options...
Firon Posted January 13, 2008 Report Share Posted January 13, 2008 Just uninstall the firewall and av. You can always put them back on if it makes no difference. Link to comment Share on other sites More sharing options...
ajones81 Posted January 13, 2008 Report Share Posted January 13, 2008 You said your SP2 PC gives you problems but not the one with SP1, even though the same firewall is installed on both? You also admittedly use an ancient firewall, right? Could it be that the firewall itself has problems with SP2? Uninstall and check as Firon said. If that works, upgrade your firewall. Link to comment Share on other sites More sharing options...
peez Posted January 13, 2008 Author Report Share Posted January 13, 2008 I've thought about it and i must agree that uninstalling both will teach me more, so i'll try that. Now let's say that somehow either or both programs are indeed causing the pauses that happen after i quit utorrent, what would trigger that behaviour and would i see differences in either or both RAM and CPU usage when it happens? Furthermore, what would be utorrent's part in it?I hope you guys give that some thought while i try your suggestions.cheers Link to comment Share on other sites More sharing options...
ajones81 Posted January 14, 2008 Report Share Posted January 14, 2008 Once uTorrent is no longer showing up in the Task Manager processes list, it's shut down for good, so there should be no conflict with any program whatsoever. If after closing uTorrent it lingers in the process list for an inordinately long period of time (do you have bt.graceful_shutdown enabled by any chance? If you don't know what that is, forget it), we need to figure out why that is. Link to comment Share on other sites More sharing options...
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