help download problem after updating

[joeb]

I was using a previous version of utorrent and was downloading files fine , then i deceded to update to the latest version, now all my downloads have no seeds and even if i force start and hit recheck, still nothing. i did not uninstall the old version when i installed the new version, if that matters.

[DreadWingKnight]

What internet security software do you have installed?

Software firewalls are typically stupid and think that new versions of the same program are different programs, and default to blocking them.

[joeb]

i have mcafee security center

[DreadWingKnight]

Then remove and re-create any rules for uTorrent you have in it.

[joeb]

what do you mean by rules, like preferences?

[Firon]

In the exceptions and so on for McAfee, remove and utorrent rules and remake them.

[joeb]

where do i find the rules in mcafee? i cant find them, please tell me step by step

[Firon]

I don't know. It's your firewall, you should know how to use it.

[joeb]

well i turned the firewall off and started utorrent, still the same result.

[DreadWingKnight]

Turning off doesn't remove the hooks it puts in place.

[jewelisheaven]

Is the setup for your computer ISP -> modem -> router -> computer(s) ? In that case you don't need a software firewall aside from the windows firewall (which uT works with quite well). Checking through Ultima's compiled How-To for Troubleshooting lists many steps to try in making sure settings are correct and proper functioning of uT is attained. I like to try and start at the closest end to the ISP that I can first and work towards me (sitting at my keyboard at my computer). If you have not changed anything in your router, then you only need to pop in there and make sure your rules are still set for your selected port. Also verifying that settings (if available) on your modem are setup for previous correct operation is a next step. Afterwards, it comes to your computer which is the battleground for software warfare: internet security, anti-worm, spyware, malware, system troubleshooter, automatic defragmenting, it's a wonder the computer does anything

As stated above you don't need McAfee if you have a router on your premises.

[joeb]

Ok, i unistalled mcafee firewall and turned off windows firewall and ran utorrent, but still no seeds, the downloads were working fine before, so i know there are seeds, i have a T1 connection so it is i dont think it was the connection problem, should i reinstall untorrent to see if that works?

[jewelisheaven]

OK so going through the guide again, with your current setup you are only looking at hardware possibilities which may interfere with your properly functioning uT. Have you made sure your MODEM does not include a firewall component (meaning it is a modem+router)? Have you ensured that the rules on your router allow your PORT (Ctrl-G) to your IP (ipconfig) as shown from http://portforward.com/guides.htm ?