genedale Posted January 19, 2008 Report Posted January 19, 2008 I downloaded the latest edition of uTorrent (1.7.6) the other day, but did not uninstall the previous edition on my computer, since I thought this was just an update. Now I see when I look in my Add/Remove Programs list that I have two uTorrent programs on my computer. Looking at the uTorrent I'm presently using, I notice it's still listed as 1.7.5, so do I go into Add/Remove Programs list and uninstall 1.7.5, or is it part of the base for the new program?
Firon Posted January 19, 2008 Report Posted January 19, 2008 If the titlebar says 1.7.6, no need to do so.As for seeing multiple ones in add/remove, I dunno about that. Did you hit "yes" when it asked to install?
genedale Posted January 19, 2008 Author Report Posted January 19, 2008 I'm certain I hit "Install". If I didn't, wouldn't one of those two copies have an "Install" button in the Add/Remove Programs section of my Control Panel? As they are showing right now, both are just showing a "Remove" button.As for the title bar, I'm assuming you mean the blue bar at the very top of the screen, which presently indicates I'm still operating with uTorrent 1.7.5. Do I stop all my processes and remove uTorrent 1.7.5 from the computer, or does it sound like I need to uninstall and reinstall uTorrent 1.7.6 first?
Firon Posted January 19, 2008 Report Posted January 19, 2008 Just do help -> check for updates from 1.7.5.Yes, you're still running an old version. You didn't quite install the new one.
jewelisheaven Posted January 19, 2008 Report Posted January 19, 2008 You don't need to uninstall anything. I would recommend backing up http://forum.utorrent.com/viewtopic.php?pid=291377#p291377 your *.dat files from %APPDATA%\uTorrent though.
genedale Posted January 20, 2008 Author Report Posted January 20, 2008 Well, I uninstalled and reinstalled 1.7.6, and now when I open uTorrent, that's the version that comes up. However, I still have the old uTorrent program showing in my Add/Remove Programs list in the Control Panel. And all the torrents I was downloading prior to the upgrade are on that old uTorrent program. Or at least I assume that's where they are at, because they aren't showing in the new version. They did not transfer to the new program. What's the procedure for transfering them over to the new program? I know I don't want to delete the old program as long as they are still over there.As for backing up the files, I just copied the Download folder from my uTorrent files to another external hard drive.
ajones81 Posted January 20, 2008 Report Posted January 20, 2008 You might have the 'old program' (uTorrent 1.7.5) in the Add/Remove Programs list, but do you still have it on your machine? Go to Start / Run / Type "%AppData%\uTorrent" (without the quotes) and press Enter.If you aren't loading your torrents from another location, you should see a bunch of .torrent files there. If they're not there and nowhere else either, then I guess that uninstall removed them, your old settings, stats etc. (I sincerely hope that's not the case.) :/If the whole shebang's gone, then you'll have to find those same .torrent files once again (possibly scour the net which is bound to be a real PITA), load them and point them to your unfinished downloads, then restart and continue.P.S. Always, always keep a backup of your %AppData%\uTorrent dir.!
genedale Posted January 20, 2008 Author Report Posted January 20, 2008 OK, I've managed to create a new problem on top of the old one. I removed the new version of uTorrent, intending to go to "Help" and "Search for Updates" on the old uTorrent program as Firon suggested, but in doing so, I seem to have lost all my shortcuts to the old uTorrent program. It's still there in my Add/Remove Programs list in the Control Panel, but there doesn't seem to be any way to acccess it. Both the Desktop and the All Programs shortcuts are gone. Looking on my Windows Explorer, I can't find where uTorrent is located there either. I'm about ready to remove the old uTorrent from Add/Remove Programs and start from scratch, but I had alot of torrents I was seeding or downloading on that old program and I'm not exactly sure how to transfer them to a new program (I checked the FAQ, but I don't see anything that deals with that). The Migration Guide provided elsewhere on this site seems to apply, but when I look at "Loading multiple torrents stored in a single folder", it appears to be geared to transferring torrents from a competitive torrent program to a uTorrent folder. But I already have a uTorrent folder called Downloads in Documents and Settings, and I just want whatever new version I download of uTorrent to associate with that folder and resume the seeding and downloading of the files in that folder. I suppose I could figure out how to adjust the instructions in the Migration Guide to my particular situation, but first I'd like to try to regain access to the one copy of uTorrent I still have on my computer. By the way, that version is 1.6.So what I need is either a way to access my uTorrent 1.6 (the program I've lost all the shortcuts to)ORa way to once I've removed 1.6 and replaced it with 1.7.6 to then be able to import the torrents I'm seeding and downloading to the new uTorrent program.Can anyone give me some help, please?
ajones81 Posted January 20, 2008 Report Posted January 20, 2008 Did you read my post above? :|Check out %AppData%\uTorrent as I said. Also search your HDD for Settings.dat or Resume.dat. If there's only 1 copy each of both, then I guess while uninstalling you trashed all your old settings and now you only have those for the new version on your machine.If so, you're in for a really painful process as I detailed above at the end of my post. If you saved copies of the loaded torrents elsewhere, then you're in luck and 75% of the work's done (you only need to reload and restart), else...
genedale Posted January 20, 2008 Author Report Posted January 20, 2008 I'm sorry ajones81, your message wasn't on the screen when I posted my last message. Running %AppData%\uTorrent only brought up an error message telling me the file couldn't be found. So I take it that means the uTorrent in my Add/Remove Programs list is not really there any longer, but has been deleted as well? As for your comment about needing to search the Internet for all the files I was seeding and downloading, why would I need to do that if they are all in that Download folder in Documents and Settings? Shouldn't there be some way to just reassociate them with a new uTorrent program?
ajones81 Posted January 20, 2008 Report Posted January 20, 2008 First, did you type it exactly as I said? Try once again.Secondly, there are two components to a download - one is the .torrent file, and the other is the file(s) you download once that .torrent is loaded in uTorrent. IMO, this is what happened: uTorrent is generally installed in Program Files\uTorrent and stores its settings in %AppData%\uTorrent, unless you tell it not to. I guess due to some mix-up, you had two Add/Remove entries for uTorrent, but both pointed to the same locations. Uninstalling the new one removed the old one with all your settings as well. You still might have your Download folder, but if your .torrents are gone, then you'll need to download all of them once again (the same ones, mind you, not other torrents with the same content, that won't work), load them into uTorrent and point them to your Download folder to continue.BTW, if you've installed 1.7.6, you should have the %AppData%\uTorrent dir. existing, unless you installed it yourself somewhere else (the 'installer' doesn't allow you to change the installation path AFAIK).
genedale Posted January 20, 2008 Author Report Posted January 20, 2008 ajones81, we seem to be one step behind each other. I copied and pasted %AppData%\uTorrent into run multiple times and was told:"Windows cannot find 'C://Documents'. Make sure you typed the name correctly, and then try again." And then it suggests I do the Search function. However, I've got Search looking for Resume.dat right now, per your earlier suggestion. It's already come up negative on Settings.dat.I hit "Save" rather than "Open" whenever I download a torrent and I save the .torrent file along with the file I'm downloading in that same "Download" folder in "Documents and Settings". Yes, those little .torrent files are piling up in there, but since I download alot and don't always remember what I've downloaded, it keeps me from redownloading something I've already downloaded. I also always assumed that if I ran into a problem, those .torrent files would be necessary to re-establish my downloads. Was I right? Aren't those .torrent files all I really need? And if so, should I just "Remove" that uTorrent 1.6 program showing on my Add/Remove Programs and start over?
ajones81 Posted January 20, 2008 Report Posted January 20, 2008 If you copy-pasted it, it should work. Anyway, it's just a shortcut for "C:\Documents and Settings\<Logged-in Username>\Application Data\uTorrent"Ok, now we're getting somewhere. You say you have all the .torrents saved in your Downloads folder? Excellent! Actually, when you saved them there and then loaded them into uTorrent, copies were created in uTorrent's settings dir. (which is, you guessed it, %AppData%\uTorrent!) So it's fantastic that you didn't delete them after you loaded them. Problem is, most people directly open .torrents from their browser instead of a save + open like you did, so in their case it gets saved temporarily to the browser's Temp. Internet Files dir. and once copied by uTorrent, the original is most likely untraceable. Then, a uTorrent uninstall removes even the copies and bam! Up the creek with no paddle. :/ But not you, my friend! 1) Now, all you need to do is clean your Add/Remove list thoroughly of all traces of uTorrent. Use CCleaner if the entry doen't go away.2) Then download 1.7.6 and install it. It should copy/move the .EXE to Program Files\uTorrent and the Settings dir. should by default be %AppData%\uTorrent.3) Load each .torrent from your Download dir. and specify the path to the dir. where you saved the incomplete/completed downloads.5) Restart the loaded torrent in uTorrent and a re-check should take place. Finally, your completion percentage should reflect the amount that had already been downloaded prior to all this mess. The torrent will continue downloading from there.6) Pat yourself on the back for a job well done! And keep saving those .torrents! Matter of fact, keep making regular backups of the whole %AppData%\uTorrent dir. from now on so you don't face this problem ever again.
genedale Posted January 20, 2008 Author Report Posted January 20, 2008 Thanks alot ajones81 (and Firon and jewelisheaven) for your help. I've got 1.7.6 up and got some of my torrents seeding again (I'm still adding some of them back). This is easier than I thought it was going to be. I appreciate everyone's assistance. Thanks again.GeneOne last question though. I notice the upload ratios are all at 0. Does that mean that everything I seeded is lost (at least in terms of my upload ratio)? If so, no big deal, because I'm in the green on all the sites I download from. I was just wondering if I ever recover those numbers.
ajones81 Posted January 20, 2008 Report Posted January 20, 2008 Yes. Your stats were stored in Settings.dat which got deleted on uninstall. As I say repeatedly to people, and I'll say it again to you, keep regular backups of the whole %AppData%\uTorrent dir.! Will save you a whole lot of trouble even if you have no torrents loaded, as at least your uTorrent config. settings will be saved that you no doubt spent a lot of time tweaking for your connection...
genedale Posted January 20, 2008 Author Report Posted January 20, 2008 Well, I do a monthly backup of all my files thru my Windows Live OneCare, but I had to skip last month because I was tied up in trying to clear up another problem with OneCare, and none of the torrents I'm running now would have been on the backup done two months ago. I think I'll just copy the file to one of my external hard drives on a regular basis, since I don't really trust Live OneCare to do the job anymore. Thanks again for the help and the advice.
ajones81 Posted January 20, 2008 Report Posted January 20, 2008 No problemo, and just to point out... Backup the whole settings dir. and not just the Settings.dat file. Cheers!
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