Help opening ports

Brisar · January 23, 2008

Hi everyone kep up the good work.

I have been having no end of trouble forwarding ports after installing BitDefender. I have uninstalled this software and tried a couple of others but still without being able to open a port.

I have removed all internet security packages and gone back to AVG free with the Windows firewall and still cant get a port open.

Is there a preferred port for incoming connections in utorrent? I have tried lots of randomize numbers to no avail. Each time I entered the port number into Windows firewall.

My system worked perfectly before installing Bitdefender so anyone any ideas?

I am using XP home SP 2

Thanks for any help

Brian

jewelisheaven · January 23, 2008

Could you check through my post please as it ... attempts to resolve some issues experienced lately (applicable most times there is a question about settings), which may also apply to you even though you do not state whether the problem is acute and happened recently in an upgrade or if it is long-standing.

Also, could you provide the HJT log (mentioned in the How-To) to see if someone else can see other possibly problem software/ incomplete uninstall.

Brisar · January 23, 2008

Thanks I will work my way through your post this evening.

I am connected via Virgin cable broadband with no router just the standard supplied cable modem. Its driving me crazy why now that I have returned to my original basic set-up I cannot open an incoming port.

This all happened when I tried a PCPlus cover disk trial of BitDefender. As soon as I loading the software everthing stopped. I was unsuccesful in gaining any advise from either PCplus or BitDefender so I uninstalled the software (using their own uninstall software). Now even with a vanilla Microsoft firewall and AVG virus checker no port opens. Aggghhhhh why?????

Brian

jewelisheaven · January 23, 2008

Hmm it is possible it didn't uninstall cleanly. Could you post a HijackThis as mentioned from the How-To... in the meantime before you go through the from-the-ground-up procedure. It may be as simple as that :/ But it's not 100% positive.

Brisar · January 23, 2008

Thanks for your help - I am a bit thick about such matters.

Below is result:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:58:36, on 23/01/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

C:\Program Files\Acer\Acer Arcade\PCMService.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Acer\Empowering Technology\ePower\ePower_DMC.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\PROGRA~1\LAUNCH~1\LManager.exe

C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

C:\Program Files\TCM\notifyme.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\GetRight\getright.exe

C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe

C:\Program Files\MagicDisc\MagicDisc.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

R3 - URLSearchHook: (no name) - {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Home\wsbho2k0.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: (no name) - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file)

O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"

O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay

O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe

O4 - HKLM\..\Run: [boot] C:\Acer\Empowering Technology\ePower\Boot.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe

O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

O4 - HKLM\..\Run: [TCM Notify-Me] c:\Program Files\TCM\notifyme.exe

O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [iETI] C:\Program Files\Skype\Phone\IEPlugin\unins000.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [iETI] C:\Program Files\Skype\Phone\IEPlugin\unins000.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART (User 'Default user')

O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe

O4 - Global Startup: Acer Empowering Technology.lnk = ?

O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176659182468

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe

O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe

O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe (file missing)

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe (file missing)

--

End of file - 12203 bytes

dlink · January 23, 2008

Brisar you can post the hijack log your self. Here is the link just follow it.

http://www.hijackthis.de/en just becarefull that you dont delete stuff that you need

Brisar · January 25, 2008

Thanks dlink

I did as you suggested and removed those bits shown as bad, but still no success. It has got weirder cause I downloaded Bitlord and using exactly the same setup Bitlord works and shows a port open.

Any ideas?

Brisar

jewelisheaven · January 25, 2008

BitLord supposedly includes a method for getting around firewalls called NAT Transversal (so does BitComet). Err, wait I may be mis-stating it. It could also be UDP hole punching. In either case, you still don't have a port forwarded, but the above clients have mechanisms to work around that problem. uT does not, and will tell you there is a problem.

Regarding the logfile BitDefender still has/had "communication server"... why does bitdefender need to communicate as a service? If you changed more things could you re-post a current logfile please

Brisar · January 25, 2008

Thank christ you know what you said cause its Greek to me (and I live in Greece!!)

Here is the new file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 19:56:12, on 25/01/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe

C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe

C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Acer\Acer Arcade\PCMService.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Acer\Empowering Technology\ePower\ePower_DMC.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\PROGRA~1\LAUNCH~1\LManager.exe

C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

C:\Program Files\TCM\notifyme.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe

C:\Program Files\GetRight\getright.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\Program Files\MagicDisc\MagicDisc.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Bit Lord 1.1\BitLord.exe

C:\PROGRA~1\MOZILL~1\FIREFOX.EXE