Updated my version and now It doesn't even open.

[Manic]

I updated to 1.7.7 yesterday and now uTorrent won't even open.

I've ununstalled, deleted, and reinstalled several times,but it won't work.

Every time I try to open it i get an error that says

"it seems that uTorrent is already runing, but is not responding. please close all processes and try again"

I've closed it and tried to close the processes from the task manager, but the process won't close and I can't get uTorrent open at all.

[mrNickname]

uninstall utorrent, reset windows firewall, and restart PC.. than install agian and see

[jewelisheaven]

use msconfig to remove the duplicate entry(ies)... if you installed it only the utorrent.exe from your program files is needed. All the others can be deleted

[Manic]

use msconfig to remove the duplicate entry(ies)... if you installed it only the utorrent.exe from your program files is needed. All the others can be deleted

i don't mean to sound dumb, but i typed "msconfig" into the "run" prompt, but i didn't see anything about deleting files and i didn't see anythng about utorrent on there

[jewelisheaven]

if there are no run entries for utorrent then it's not set to run on startup. Post a HiJackThis log please. It allows a better view of what's what.

[Manic]

Here's what I got.

I hope it's the right thing.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:48:43 PM, on 1/31/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Fantastic Flame Screensaver\FantasticFlameAgent.exe

C:\Program Files\NETGEAR\WG111v2\WG111v2.exe

C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe

C:\Program Files\vghd\vghd.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.live.com/login.srf?id=2

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: Gadgetbar Toolbar - {ad8088d4-219c-40db-b16a-5e53261bed3d} - C:\Program Files\Gadgetbar\tbGad1.dll (file missing)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O3 - Toolbar: Gadgetbar Toolbar - {ad8088d4-219c-40db-b16a-5e53261bed3d} - C:\Program Files\Gadgetbar\tbGad1.dll (file missing)

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [DMX] C:\Program Files\Dell\Media Experience\DMX.exe -sys

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9d.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Fantastic Flame Agent.lnk = C:\Program Files\Fantastic Flame Screensaver\FantasticFlameAgent.exe

O4 - Global Startup: NETGEAR WG111v2 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v2\WG111v2.exe

O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Brian\Start Menu\Programs\IMVU\Run IMVU.lnk

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by109fd.bay109.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1167077012875

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1197954207925

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v10.cab

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: PAVFIRES - Panda Software - (no file)

O23 - Service: PAVSRV - Panda Software - (no file)

O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe (file missing)

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 9306 bytes

[jewelisheaven]

:/ Well that log says your uT IS running, though it's not running from RUN subkey. Try start -> run -> "C:\Program files\utorrent\utorrent.exe" /BRINGTOFRONT

That should pop up the main UI.

[Manic]

ok, i typed that into the run prompt and it gave me an error that C:\programfile\utorrent refers to a location that is unavailable.

I looked in C:\programfiles and I found the uTorrent folder so I'm not sure what the problem is.

[jewelisheaven]

It's two words, that's why I surrounded it with "". Try it again. If that doesn't bring up the uT GUI... You can close the uT process. How do you launch uT? Do you use a special shortcut: Desktop/Quick Launch/Start Menu?

Check the properties for that shortcut (right click, properties)... are there any commands added to the end of the command line?? I'm talking about things like /BRINGTOFRONT

[Manic]

I changed a few settings on my computer, but they had nothing to do with uTorrent, however, when I restarted my cpu i tried it just to so if it would work, and now it seems to be running just fine.

I'm not sure what it was that caused the problem, but it seems to be fixed now.

Thanx for the help, i'll be back if I run into any more trouble

[jewelisheaven]

Whoa, fast response OK, glad it works again, heh. Quite welcome. Happy FRIDAY!!!