mujjuman Posted January 30, 2008 Report Share Posted January 30, 2008 hello, geniuses of utorrent forums. i have had this problem with my computers for years, and ive tried many things to try and fix it but things never worked. anyway, when im running utorrent (or another bittorrent client), my computer locks up and freezes and will not respond to commands. sometimes i can open the task manager and i see that there is no traffic through my connection.... so thats a waste of time. the only way to get my computer back is killing my wireless connection by turning off the switch, or killing my computer by taking the battery out (or reset button). i have to then restart the torrent client and the same thing happens again. due to this problem, i cannot get my ratio up high, and i cannot finish downloads most of the time. here is my hardware/software specs:Windows XP SP2 intel wireless 4965AGNLinksys WRT54G v8 routerCore 2 Duo2GB RAMCable internet connectionZonealarm Firewallanything else you want to know about my computer, please ask. i have disabled DHT, UPnP, and NAT to try and fix it, but to no avail. i have limited my max connections, my max half-open connections, and i have also "fixed" my TCPIP.sys file. anything else i should try? please help because i want to get my ratio high (and finish my downloads ontime too, without having to keep killing my connection forcefully) Link to comment Share on other sites More sharing options...
jewelisheaven Posted January 30, 2008 Report Share Posted January 30, 2008 ...if zonealarm is not running (read as: kill processes or uninstall entirely) does the problem persist?In addition to possibly being due to incompatible software, WHEN incompatible software is installed, sometimes setting uTorrent's affinity for a single core can workaround the problem... If zonealarm uninstalled does not resolve the freezing, please provide a HiJackThis logfile and a process explorer logfile for utorrent's running DLLs. (download the zip, run procexp.exe, Ctrl-L, Ctrl-D, click utorrent.exe, Ctrl-A, copy-paste below). Link to comment Share on other sites More sharing options...
kudaber Posted January 30, 2008 Report Share Posted January 30, 2008 My new core 2 duo has the same problem , another old xp1500+ never crashed.All have zonealarm free firewall installed . Link to comment Share on other sites More sharing options...
jewelisheaven Posted January 30, 2008 Report Share Posted January 30, 2008 ok? So what happens when you do what I suggested above? Link to comment Share on other sites More sharing options...
mujjuman Posted January 30, 2008 Author Report Share Posted January 30, 2008 still have the problem Link to comment Share on other sites More sharing options...
jewelisheaven Posted January 31, 2008 Report Share Posted January 31, 2008 I think a HiJackThis log would be the next step... and if you're feeling advanturous a Process Explorer DLL list as well.Like in the How-To, copy-paste the logfiles below please For HJT run a full scan and paste below, it'll include processes and installed/startup programs. Process Explorer requires some finagling, download.zip, open procexp.exe, Ctrl-L, Ctrl-D, click utorrent.exe, Ctrl-A, and then copy-paste It'll get resolved, soon enough. Link to comment Share on other sites More sharing options...
mujjuman Posted May 22, 2008 Author Report Share Posted May 22, 2008 hi guys. sorry to have been gone for so long.... i started using torrents again and the same problem persists. i have to force my computer to disable the wireless connection (via the switch on my laptop) in order to de-freeze my computer. here is the process explorer (i got it from microsoft?) log file:BEGIN:Process: utorrent.exe Pid: 2876Name Description Company Name VersionADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2180CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0310COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2982comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180COMRes.dll Microsoft Corporation 2001.12.4414.0258ctype.nls DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2938GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.3099hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2912kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.3119locale.nls msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.3085mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.2846oleaut32.dll Microsoft Corporation 5.01.2600.2180rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2938RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.2794SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.3051SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.3121sortkey.nls sorttbls.nls unicode.nls user32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.3099utorrent.exe uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2523VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180END=================i dont know if im doing it right though. please help... again. Link to comment Share on other sites More sharing options...
Firon Posted May 22, 2008 Report Share Posted May 22, 2008 Assuming you completely uninstalled Zone Alarm...There doesn't seem to be anything hooked, so it's a problem with your wireless adapter. Find updated drivers for it, and if that doesn't help, you might need a different adapter altogether. Link to comment Share on other sites More sharing options...
mujjuman Posted May 22, 2008 Author Report Share Posted May 22, 2008 actually i didnt uninstall zonealarm...... im actually reluctant to do so because thats the only firewall i trust....i think its my adapter too, sorta.... but i dont know why. its an intel Wireless WiFi Link 4965AGN (on hp dv9500t laptop) when i cut off my wireless conncetion by turning the switch off for my wireless, my computer becomes usable again.... i updated my drivers a while ago (still latest) Link to comment Share on other sites More sharing options...
GTHK Posted May 22, 2008 Report Share Posted May 22, 2008 If you have a router, good ant-virus, and stay away from obvious porn sites (videos pretending to be exe's), you don't need a firewall since the router has one. If you insist though, use Comodo Firewall. Dump ZA first and see how things work. Link to comment Share on other sites More sharing options...
mujjuman Posted May 22, 2008 Author Report Share Posted May 22, 2008 ok i closed down Zonealarm and it still freezes, still same problem. Link to comment Share on other sites More sharing options...
GTHK Posted May 22, 2008 Report Share Posted May 22, 2008 Unfortunately, even if ZA is closed it still leaves pieces of itself floating around, you have to uninstall (even if it doesn't fix this problem you should still switch firewalls, if using one at all). Link to comment Share on other sites More sharing options...
Firon Posted May 22, 2008 Report Share Posted May 22, 2008 You cannot close zone alarm. it stays hooked in even when "disabled." Only an uninstall will do the trick. Link to comment Share on other sites More sharing options...
mujjuman Posted May 22, 2008 Author Report Share Posted May 22, 2008 ok this may be off topic but i use VMWare alot, and in VMWare i use Freespire (some linux distro) and i used the KTorrent app from there and it worked no prob :confused: it must be my Windows installation, and like you said its prob my Zonealarm and i need to uninstall it. is uninstalling Zonealarm easy? meaning do i just click uninstall or is it like AOL/Norton Antivirus where i have to get third party uninstall apps.... Link to comment Share on other sites More sharing options...
GTHK Posted May 22, 2008 Report Share Posted May 22, 2008 I haven't heard of a cleanup app being necessary, nor has it been recommended before in my short time here. Link to comment Share on other sites More sharing options...
Firon Posted May 22, 2008 Report Share Posted May 22, 2008 Yeah, all you need to do is a plain uninstall. Unlike Norton apps, it'll actually be gone fully after a reboot. Link to comment Share on other sites More sharing options...
mujjuman Posted May 22, 2008 Author Report Share Posted May 22, 2008 what other software firewalls you recommend? i liked zonealarm because it let me choose which app to let access to the internet when i want it to. Link to comment Share on other sites More sharing options...
GTHK Posted May 22, 2008 Report Share Posted May 22, 2008 Other then Comodo Firewall? Comodo Firewall is free, Outpost has been recommended at some point but the free version is crap. Link to comment Share on other sites More sharing options...
Firon Posted May 23, 2008 Report Share Posted May 23, 2008 Comodo is probably the best choice. Link to comment Share on other sites More sharing options...
Ultima Posted May 23, 2008 Report Share Posted May 23, 2008 http://forum.utorrent.com/viewtopic.php?pid=292343#p292343And here are instructions on setting it up as well. Link to comment Share on other sites More sharing options...
mujjuman Posted May 24, 2008 Author Report Share Posted May 24, 2008 thank you very much! it solved my problem! i uninstalled ZA and installed Comodo and now i finally have a high ratio for one of my torrents, lol. finally i can keep seeding/downloading without constantly killing my connection and getting frustrated. and thanks for the set up instructions as well! those were very helpful, and at first i was lost after installing codomo. -----------mujjuman Link to comment Share on other sites More sharing options...
Ultima Posted May 25, 2008 Report Share Posted May 25, 2008 Comodo is definitely a very daunting firewall for the firewall-uninitiated to use :/ Link to comment Share on other sites More sharing options...
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