1.7.7 Still crashes

[Bits]

1.7.7 is still crashing for me. It's not really as often at 1.7.6 but its still maybe 2-3 times each day. It usually beeps first and then I know that something is wrong. Sometimes it'll just stop responding and then I have to close it then open it up by myself. Other times a message pops-up and says that there was an error and it asks me to restart, ignore, or make a dump file (or something). I don't know if anyone else has this problem but I still do.

[Firon]

hijackthis log and DLL list from process explorer, please.

[Bits]

Yeah...I'm new at this. How do I make a hijackthis log? And what's a DLL list from process explorer?

*Goes to hang himself for being such a noob*

[tomh]

http://forum.utorrent.com/viewtopic.php?id=29748 (Sticky post)

[Bits]

Thanks for that. My HijackThis file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:49:23 PM, on 2/2/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\WINDOWS\RTHDCPL.EXE

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe

C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe

C:\Program Files\Ares\Ares.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

C:\Program Files\uTorrent\uTorrent.exe

C:\Documents and Settings\Hassan Wassaf\Desktop\k-f_sysreset\mirc.exe

C:\PROGRA~1\WINZIP\winzip32.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [skyTel] SkyTel.EXE

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S

O4 - HKCU\..\Run: [uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')

O4 - Global Startup: Ares.lnk = C:\Program Files\Ares\Ares.exe

O4 - Global Startup: ASRock WiFi-802.11g.lnk = ?

O4 - Global Startup: uTorrent.lnk = C:\Program Files\uTorrent\uTorrent.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{7DC8DFAB-C21B-4A8F-A9D6-F82147A75796}: NameServer = 207.164.234.193 207.164.234.129

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

--

End of file - 4961 bytes

My DLL list:

Process PID CPU Description Company Name

System Idle Process 0 92.31

Interrupts n/a Hardware Interrupts

DPCs n/a 3.08 Deferred Procedure Calls

System 4 0.77

smss.exe 488 Windows NT Session Manager Microsoft Corporation

csrss.exe 544 Client Server Runtime Process Microsoft Corporation

winlogon.exe 568 Windows NT Logon Application Microsoft Corporation

services.exe 612 Services and Controller app Microsoft Corporation

svchost.exe 784 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 852 Generic Host Process for Win32 Services Microsoft Corporation

MsMpEng.exe 892 Service Executable Microsoft Corporation

svchost.exe 932 Generic Host Process for Win32 Services Microsoft Corporation

wuauclt.exe 2132 Windows Update Automatic Updates Microsoft Corporation

svchost.exe 1020 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1060 Generic Host Process for Win32 Services Microsoft Corporation

aawservice.exe 1156 Ad-Aware 2007 Service Lavasoft

spoolsv.exe 1696 Spooler SubSystem App Microsoft Corporation

avgamsvr.exe 168 AVG Alert Manager GRISOFT, s.r.o.

avgupsvc.exe 280 AVG Update Service GRISOFT, s.r.o.

avgemc.exe 412 AVG E-Mail Scanner GRISOFT, s.r.o.

alg.exe 2368 Application Layer Gateway Service Microsoft Corporation

svchost.exe 1400 Generic Host Process for Win32 Services Microsoft Corporation

lsass.exe 624 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 1344 Windows Explorer Microsoft Corporation

igfxtray.exe 1440 igfxTray Module Intel Corporation

hkcmd.exe 1448 hkcmd Module Intel Corporation

igfxpers.exe 1456 persistence Module Intel Corporation

jusched.exe 1464 Java Platform SE binary Sun Microsystems, Inc.

MSASCui.exe 1500 Windows Defender User Interface Microsoft Corporation

RTHDCPL.exe 1520 Realtek HD Audio Control Panel Realtek Semiconductor Corp.

avgcc.exe 1556 AVG Control Center GRISOFT, s.r.o.

TeaTimer.exe 1568 System settings protector Safer Networking Limited

RegistryBooster.exe 1584 Uniblue Registry Booster Uniblue Software

SpyEraser.exe 1596 SpyEraser Uniblue Software

Ares.exe 1640 Ares p2p for windows Ares Development Group

WZQKPICK.EXE 1752 WinZip Executable WinZip Computing, S.L.

uTorrent.exe 3940 0.77

mirc.exe 2696 mIRC mIRC Co. Ltd.

firefox.exe 2320 Firefox Mozilla Corporation

WINZIP32.EXE 724 WinZip WinZip Computing, S.L.

procexp.exe 3592 3.08 Sysinternals Process Explorer Sysinternals

And I would post my Crash Dump but for some reason I can't find it.

Edit: Also my internet connection died and I had to make a new connection and in utorrent 3 of my files just say Error: and nothing else. What can I do to fix that?

[DreadWingKnight]

Your dll list doesn't actually have the dll list.

[jewelisheaven]

Because I'm the only one who actually specifies the commands to get uTorrent.exe's injected DLLs.

(open procexp.exe, Ctrl-L, Ctrl-D, click utorrent.exe, Ctrl-A, copy-paste)

[Firon]

The crash dump files -should- be created in utorrent.exe's folder. If not, check %AppData%\uTorrent

If you find them, zip them up and e-mail them to greg@bittorrent.com with a link to this thread.

[Bits]

Ok here it is. I hope I did it right this time. (when I did Ctrl+A it just saved):

Process PID CPU Description Company Name

System Idle Process 0 96.09

Interrupts n/a Hardware Interrupts

DPCs n/a 1.56 Deferred Procedure Calls

System 4

smss.exe 732 Windows NT Session Manager Microsoft Corporation

csrss.exe 788 Client Server Runtime Process Microsoft Corporation

winlogon.exe 812 Windows NT Logon Application Microsoft Corporation

services.exe 856 Services and Controller app Microsoft Corporation

svchost.exe 1040 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1108 Generic Host Process for Win32 Services Microsoft Corporation

MsMpEng.exe 1204 Service Executable Microsoft Corporation

svchost.exe 1244 Generic Host Process for Win32 Services Microsoft Corporation

wuauclt.exe 428 Windows Update Automatic Updates Microsoft Corporation

svchost.exe 1368 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1524 Generic Host Process for Win32 Services Microsoft Corporation

aawservice.exe 1740 Ad-Aware 2007 Service Lavasoft

spoolsv.exe 376 Spooler SubSystem App Microsoft Corporation

avgamsvr.exe 656 AVG Alert Manager GRISOFT, s.r.o.

avgupsvc.exe 2012 AVG Update Service GRISOFT, s.r.o.

avgemc.exe 768 AVG E-Mail Scanner GRISOFT, s.r.o.

alg.exe 3520 Application Layer Gateway Service Microsoft Corporation

svchost.exe 2716 Generic Host Process for Win32 Services Microsoft Corporation

lsass.exe 868 LSA Shell (Export Version) Microsoft Corporation

taskmgr.exe 2348 Windows TaskManager Microsoft Corporation

explorer.exe 1820 Windows Explorer Microsoft Corporation

igfxtray.exe 1960 igfxTray Module Intel Corporation

hkcmd.exe 1968 hkcmd Module Intel Corporation

igfxpers.exe 1976 persistence Module Intel Corporation

jusched.exe 1984 Java Platform SE binary Sun Microsystems, Inc.

MSASCui.exe 2036 Windows Defender User Interface Microsoft Corporation

RTHDCPL.exe 132 Realtek HD Audio Control Panel Realtek Semiconductor Corp.

avgcc.exe 148 AVG Control Center GRISOFT, s.r.o.

TeaTimer.exe 188 System settings protector Safer Networking Limited

RegistryBooster.exe 220 1.56 Uniblue Registry Booster Uniblue Software

SpyEraser.exe 288 SpyEraser Uniblue Software

RtWLan.exe 608 RtWLan (ASRock) Application AzureWave.com

uTorrent.exe 1352 0.78

WZQKPICK.EXE 1364 WinZip Executable WinZip Computing, S.L.

Ares.exe 2276 Ares p2p for windows Ares Development Group

firefox.exe 2032 Firefox Mozilla Corporation

mirc.exe 3932 mIRC mIRC Co. Ltd.

procexp.exe 3700 Sysinternals Process Explorer Sysinternals

Process: uTorrent.exe Pid: 1352

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.2180

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.2180

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2180

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0308

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2982

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180

COMRes.dll Microsoft Corporation 2001.12.4414.0258

ctype.nls

DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2938

GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.3159

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180

Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2912

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.3119

locale.nls

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.2180

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.2976

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.2726

oleaut32.dll Microsoft Corporation 5.01.2600.3139

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2938

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.3173

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.2180

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.2180

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.2180

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.2180

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.3241

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.3231

sortkey.nls

sorttbls.nls

unicode.nls

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.3099

uTorrent.exe

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2180

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180

Also I have another problem. It's not related to Utorrent but any help would be great.

Ok so I have a Linksys WRT54G router and a Sympatico connection. All the plugs and everything is connected properly and the router even says that the its all connected and the internet is working. Then my computer says that it connects and it works. But still for some reason nothing works. Firefox, IE, utorrent, nothing works. It was working perfectly but then I restarted my computer (I didn't make any changes to the internet connection that I remember) and then it stopped working. Does anyone know what my problem could be?

The only reason that this is working right now is because I made a new connection without the router but no one else in my house can go on the internet now.

[wickedKlown]

I don't think that I need to supply any crash logs, etc. The same problem exists only it is far worse. My app used to crash about once or twice a week, now it is 4 or more times a day. And I am sick of it because once it crashes then I have to wait for ages while utorrent checks the files.

[DreadWingKnight]

Why don't you think that you need to supply crash logs?

If you have incompatible software on your system we need to know.

If you have improperly configured software on your system, we need to know.

[jewelisheaven]

I don't think that I need to supply any crash logs, etc. The same problem exists only it is far worse. My app used to crash about once or twice a week, now it is 4 or more times a day. And I am sick of it because once it crashes then I have to wait for ages while utorrent checks the files.

So... you would want to FIX and diagnose the problem, not try to work-around or ignore it yes? Checking 4GiB takes up to 10 minutes on my computer... and I have anywhere from 1-10 GiB of files accessing at any one time.

Please report back the information as advised Noone who helps here and especially the dedicated staff ENJOYS seeing users with problems. But if said users don't work with the helpers/staff they lose. Period. It is completely illogical and unfeasible for any user to expect/force the programmers to fix a problem with software 1) they don't normally use 2)are unfamiliar with 3)goes against their choice of not running bloated and ineffective software on their system.

@ Bits, thanks for the new log. Unfortunately it doesn't show anything hooked into uT. SO, :/ I'm going to ask you remove this SpySweeper for the time being. Actually, in addition is that RTWLAN.exe some driver to get your internet over USB or some third party driver for your chipset? Do you notice the crashing / freezing happening at the same times each day or after a certain amount of time AFTER launching uT?

Regarding your other internet problem... I have a feeling Ares likes to sap up half-open connections. AND I think it doesn't provide an easy way to change it like uT does. For uT the option is under Ctrl-P -> Advanced -> net.max_halfopen and by default runs under the post XP SP 2 limit of 10. HOWEVER with two filesharing applications open at once it isn't unexpected to see timeouts due to aggressive network usage. If you want to run both at once, lower the applicable settings in both programs (I have absolutely no clue where it would be in Ares)... Alternatively check out http://utorrent.com/faq.php#I_get_a_socket_buffer_space_error_and_the_client_halts and patch your tcpip.sys. Note that this may cause additional problems if you set it too high and then Ares chooses to use up all the available slots still. Please report back if the SpySweeper removal resolves the freeze/crash issue.

[Firon]

More than anything, I still need the crash dump files. They are the most useful in determining what happened.

[mcdonaldodl1]

I have been experiencing crashes when I start up utorrent ever since I updated to 1.7.7. I wish i could go back to my previous version . I have disabled my firewall so that is not the problem. I wonder if anyone knows a way to get the old version. I guess I will be looking for another torrent software. A shame as I was real happy before. So they realy should keep old versions downloadable if you ask me.

[jewelisheaven]

Yup. Noone asked you. What software firewall are you using that you haven't re-made the rules for uT?

What software from the http://utorrent.com/faq.php#Incompatible_software list are you running? What kind of troll are you attempting to be>?

To post here you should have at LEAST posted the URL to an uploaded .dmp file. After that post your DLL list for utorrent.exe from Process Explorer. And I bet if you posted HJT log you'd be told immediately what's unstable and causing uT problems.

[Firon]

You can't really disable firewalls, unfortunately. They stay hooked in even when "disabled."

[THat Serb]

Im actually finding that im also having a big problem with the crashes. It happens every so often, and it started only after I go this new version. 1.7.7. Twice is resulted in my file checks not going through, and having to restart a download. Most of the time it crashes so I cant even send in an error report. I've sent 2 so far, and not been able to at least 5-6.

[Firon]

Can you upload the crashdumps to mediafire or some site like that?

[THat Serb]

How would I go about doing that?

[jewelisheaven]

Find the .dmp files in the same directory as your settings.dat http://utorrent.com/faq.php#What_is_AppData.3F .. I'd recommend compressing it if it's larger than a couple MB... and go to mediafire.com and upload it, then edit/paste the link in this thread.

[Firon]

They may also be located in the same folder as utorrent.exe.

[Stevejol]

I'm hoping you guys can help me out too.

Since upgradeding to 1.7.7 I've had numerous crashes.

What I've done is uploaded my crash dumps from the last two days; http://www.megaupload.com/?d=BS4Y4ZX1

I also ran Hijack this, results below.

Any assistance in helping me to stop whatever is making uTorrent crash would be much appreciated. Thanks

______________________________________________________________

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 13:48:10, on 13/02/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\DVDRAMSV.exe

C:\Program Files\LogMeIn\x86\RaMaint.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe

C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

C:\WINDOWS\system32\fxssvc.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\00THotkey.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe

C:\WINDOWS\system32\TFNF5.exe

C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

C:\WINDOWS\system32\TPSMain.exe

C:\WINDOWS\system32\TPSODDCtl.exe

C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE

C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

C:\Program Files\TOSHIBA\TAudEffect\TAudEff.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

C:\WINDOWS\vsnpstd.exe

C:\WINDOWS\system32\TPSBattM.exe

C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://192.168.0.1/

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll

O2 - BHO: RXResultTracker Class - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - C:\Program Files\RXToolBar\sfcont.dll (file missing)

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll

O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe

O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

O4 - HKLM\..\Run: [soundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"

O4 - HKLM\..\Run: [TFNF5] TFNF5.exe

O4 - HKLM\..\Run: [smoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

O4 - HKLM\..\Run: [TPSMain] TPSMain.exe

O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe

O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon

O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service

O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client

O4 - HKLM\..\Run: [TFncKy] TFncKy.exe

O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\TOSHIBA\TAudEffect\TAudEff.exe /run

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [ssAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe

O4 - HKLM\..\Run: [semanticInsight] C:\Program Files\RXToolBar\Semantic Insight\SemanticInsight.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s

O4 - HKLM\..\Run: [WatchDog] C:\Program Files\mobile PhoneTools\WatchDog.exe

O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Bluetooth Manager.lnk = ?

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab

O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab

O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: CA Personal Firewall ASEM - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe (file missing)

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe

O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: Tmesbs32 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe

O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--

End of file - 12510 bytes

[bthoem]

Same problems - hangs/ crashes. Both with 1.7.6 and 1.7.7.

Problem starter after I installed AVGs free "suite", with antivirus, malware and spyware. I suspect the mal- or spyware to be the problem, AVG Anti-Virus has not caused problems before.

What can I do to help debugging?

[Firon]

Disable their malware and spyware stuff.

[jewelisheaven]

... where's the HiJackThis log and Process Explorer DLL list for uTorrent.exe?? (open procexp.exe, Ctrl-L, Ctrl-D, click utorrent.exe, Ctrl-A)