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computer restarts after 5 minutes of starting utorrent


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I am facing this problem for last 15-20 days. Whenever I start utorrent the computer restarts after approximately 5-8 mins of working. If utorrent is not started then the computers works properly for hours & my Internet connection is always on. I have also updated the utorrent to latest version 1.7.7 but still no relief. There has be no major change in Operating system although U have been downloading & installing programs. I have also scaned with latest nod32 antivirus but no virus present. I am using all the default settings of utorrent & not made any special changes.

Please guide me what can be solution to above problem ?

Ravi Modi

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I have turned off Automatic Rebooting.

My Hijacthis Log is :

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:26:23 PM, on 2/17/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:







E:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe


E:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

E:\Program Files\ESET\ESET Smart Security\ekrn.exe

E:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE




E:\Program Files\VMware\VMware Workstation\vmware-authd.exe

E:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe


E:\Program Files\Nero\Nero 7\InCD\InCD.exe

E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe


E:\Program Files\VMware\VMware Workstation\vmware-tray.exe

E:\Program Files\VMware\VMware Workstation\hqtray.exe

E:\Program Files\ESET\ESET Smart Security\egui.exe


E:\Program Files\Free Download Manager\fdm.exe

E:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe

E:\Program Files\Smart Protector Pro\SmartProtector-Pro.exe



E:\Program Files\Mozilla Firefox\firefox.exe

C:\totalcmd\TC PowerPack\totalcmd.exe

E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - E:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O1 - Hosts: serial.alcohol-soft.com

O1 - Hosts: www.alcohol-soft.com

O1 - Hosts: images.alcohol-soft.com

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - E:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - E:\Program Files\Free Download Manager\iefdmcks.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - E:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [EPSON Stylus C41 Series] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C41 Series" /O5 "LPT1:" /M "Stylus C41"

O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [inCD] E:\Program Files\Nero\Nero 7\InCD\InCD.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [ZoneAlarm Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [vmware-tray] E:\Program Files\VMware\VMware Workstation\vmware-tray.exe

O4 - HKLM\..\Run: [VMware hqtray] "E:\Program Files\VMware\VMware Workstation\hqtray.exe"

O4 - HKLM\..\Run: [sM56ACL] sm56hlpr.exe

O4 - HKLM\..\Run: [egui] "E:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice

O4 - HKCU\..\Run: [Free Download Manager] E:\Program Files\Free Download Manager\fdm.exe -autorun

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "E:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [sPSTEALT] "E:\Program Files\Smart Protector Pro\SmartProtector-Pro.exe" /stealt

O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [EPSON Stylus C41 Series] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "E:\WINDOWS\system32\E_S4.tmp"

O4 - HKUS\S-1-5-19\..\Run: [TaskSwitchXP] E:\Program Files\TaskSwitchXP\TaskSwitchXP.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [addon_ql] E:\WINDOWS\system32\dgfix.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [Free Download Manager] E:\Program Files\Free Download Manager\fdm.exe -autorun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [TaskSwitchXP] E:\Program Files\TaskSwitchXP\TaskSwitchXP.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [TaskSwitchXP] E:\Program Files\TaskSwitchXP\TaskSwitchXP.exe (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [TaskSwitchXP] E:\Program Files\TaskSwitchXP\TaskSwitchXP.exe (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O17 - HKLM\System\CCS\Services\Tcpip\..\{2095507E-D055-475B-8A88-6A6F3E01D1FA}: NameServer =

O17 - HKLM\System\CCS\Services\Tcpip\..\{439D18F2-AE05-4FFB-9D20-35705F7B2B21}: NameServer =,

O17 - HKLM\System\CCS\Services\Tcpip\..\{CA0BC06A-1B48-409E-A818-73EB0A332E37}: NameServer =,

O17 - HKLM\System\CCS\Services\Tcpip\..\{E31CEE89-FAC6-459C-89FC-AE1A0FB60AC9}: NameServer =,

O17 - HKLM\System\CCS\Services\Tcpip\..\{E3BD1E31-E921-4B02-B5F0-BF7F15418B00}: NameServer =,

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - E:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Adobe LM Service - Adobe Systems - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Diskeeper - Diskeeper Corporation - E:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - E:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe

O23 - Service: Eset Service (ekrn) - ESET - E:\Program Files\ESET\ESET Smart Security\ekrn.exe

O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - E:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

O23 - Service: InCD Helper (InCDsrv) - Nero AG - E:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - NetGroup - Politecnico di Torino - E:\Program Files\WinPcap\rpcapd.exe

O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - E:\WINDOWS\System32\TuneUpDefragService.exe

O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - E:\Program Files\VMware\VMware Workstation\vmware-ufad.exe

O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - E:\Program Files\VMware\VMware Workstation\vmware-authd.exe

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - E:\WINDOWS\system32\vmnetdhcp.exe

O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - E:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe

O23 - Service: VMware NAT Service - VMware, Inc. - E:\WINDOWS\system32\vmnat.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - E:\WINDOWS\system32\ZoneLabs\vsmon.exe


End of file - 8515 bytes

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I don't think Zone Alarm is causing this problem as I have been using zone alarm for past several months and previously utorrent used to run properly. Also on my other office computer Zone Alarm & utorrent is working problem.

I have notices one thing with Zone alarm :

This time when I started utorrent, zone alarm gave message that utorrent is trying to act as server. Should it be allowed ? I replied No and for the past 20-25 mins utorrent is working & there is no restart.

btw if zonealarm is buggy which other firewall do you recommend ?

Ravi Modi

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I'm having the same problem as Ravi, although the time frame of using utorrent before shutdown isn't always as short. sometimes it'll be fine for up to an hour. I don't use zone alarm. any suggestions? If it helps any, this is the error report from windows.

BCCode: 100000d1 BCP1: 00000006 BCP2:00000002 BCP3: 00000000

BCP4: BA712504 OSVer:5_1_2600 SP: 2_o Product: 256_1

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  • 1 month later...

I have also been facing similar problems. Whenever i start uTorrent, it works fine for 5 to 6 mins. Aftr that it restarts, saying IRQL NOT LESS OR EQUAL in BSOD screen. What should i do? This happens mostly with uTorrent. Rare occurrence of the BSOD sceen while browsing?

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